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5.45

Gala Spins Status: Not Recommended

Affiliate Program:
Gala Partners

Gala Spins Casino

Overview

Review last updated – August 2018.

Gala Spins Casino are operated by Gala Interactive Limited and are dual licensed by the Gibraltar Gambling Commission in Gibraltar and in the United Kingdom by the UKGC – they use IBAS as their alternative dispute resolution service. They provide a fairly small range of games (around 120) from Ash Gaming, Bally, IGT (WagerWorks), Blueprint Gaming and Barcrest Games. Their site is a fairly simple, easy to navigate design and utilises a colour palette of: purple, orange and red. Their logo is simply their name in swirly lettering in ombre red to orange.

Trustworthiness

 - 2 / 10

Gala Spins are Not Recommended at ThePOGG as a result of their refusal to discuss complaints with us. It should be noted that they do have a solid reputation in the industry.

Dormancy Fee % Balance (-1) - Gala Spins state in their Help Centre under the question: What is a dormant account fee? "If your account has not been used for 400 days, it will be deemed dormant and may be subject to dormancy fees.

The dormancy fee is calculated as 5% of the total account balance on the day the account falls dormant, and is charged on the day the account falls dormant, and the first day of each calendar month thereafter. To minimise administration costs, once the balance falls below £5 (or currency equivalent $6/€6) then the entire remaining balance will be deducted." 23/08/2018

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

 - 10 / 10
100% up to £100
Max Bonus 100
Min Deposit 10
Max Bet NA
Type Cashable
Wagering 20xb
20 complimentary spins on Legend of the Jaguar
# of Spins 20
Spin Value 0.25
Max Bet NA
Max Win 100
Wagering NA

The Gala Spins Casino Welcome bonus currently consists of a bonus of 100% up to £100 or 20 complimentary spins on Legend of the Jaguar.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 20xbonus. Complimentary spins do not carry a wagering requirement.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

There is no maximum allowed bet associated with this bonus.

There is no maximum allowed win associated with this bonus. The maximum allowed win with the complimentary spins is £100.

This bonus can only be played on the following games: Big Banker, Well Well Well, Multropolis, Rainbow Rewards, Money Multipler, Cake Off, Rainbow Repeater, Dragon Duel: Pots of Fortune, Drop O The Mornin, Gala Spins slot, Super Gold Sevens, Magician Trick Picks, Magpie Mayhem, Dragons Rising, Trail of Hearts Fun Drops, Big Banker Wild Card, Win Boost Wheels, Wild Cannons, Magpie Jewel Swoop, Cashmeleon, Legend of Jaguar and Eliminators

The bonus is cashable.

The bonus and associated winnings will expire after 7 days if the wagering requirements are not completed.
Game Restrictions:

  • Blood Suckers, 1429 Uncharted Seas, Dead or Alive, Jackpot 6,000, Jackpot Jester 50000, Devils Delight, Jack Hammer, Safari Madness, Pirate's Gold, Magic Love, Beetle Frenzy, Secrets of the Stones, Secrets of Christmas, The Wish Master, Alien Robots,Creature from the black lagoon, peek a boo, Tower Quest, Super Monopoly Money, Jokerizer, Wicked Circus, Dark Joker Rizes, All Table Games, Live Casino Games, Video Poker and all Jackpot games/li>

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

BONUS CODE: NA RECOMMENDED BONUSES
Value to Player for:
£27.15
Bonus Value
low roller
high
mid roller
high
high roller
high
superhigh roller
high

Payout Speed: 24 hours

 - 10 / 10

Gala Spins Casino state that withdrawals to ewallets happen the same day.

Maximum Withdrawal - ?

Minimum Withdrawal - ?

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), EcoPayz, Paysafecard, Click and Buy, PayPal and Bank Transfer.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 3 / 10

Gala Spins Casino use IGT (Wager Works), Ash Gaming, Bally, Blueprint Gaming and Barcrest Games.
Check out our WagerWorks Software Review.

Game selections are as follows:

Instant

Slots – 122

Table - ?

Live - ?

Jackpots - ?

Customer Service

 - 9 / 10

Email Testing Record

  • August 2018 - 3 hours 17 minutes

Licensing

 - 8 / 10

Gala Spins hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Gala Spins currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Gibraltar Gaming Commission - The GGC is one of the more reputable online gaming regulators, but we are aware of a serious software issue where they failed to uphold their own technical standards. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Gala Spins does not accept players from the following countries: Australia, South Africa, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Contact

Contact Information:

Email : support@.com
Address : Gala Interactive Limited.
2nd Floor Regal House
Queensway, Gibraltar
GX11 1AA

Slots RTP

Gala Spins do not appear to provide the RTPs for their games. Admittedly they may be buried somewhere in their rather difficult to navigate Help Centre.

Comp Points

Gala Bingo offer a VIP system - more details can be found on their site.

Closing Thoughts

As a brand, Gala Interactive Limited have a good reputation with customers but they will not discuss customer complaints logged at this service with us and therefore we cannot send them traffic. Should the group change their stance on this issue then we will of course be pleased to amend their status and their review accordingly, as we have done for other operators who have become amenable to discussions regarding complaints in recent months.

Other Associations

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