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– ThePOGG.com can issue legally binding rulings on player complaints under the MGA license.

– Cooperative with player complaints.

– Fast withdrawals.

– Fast response to email support request.

– Operator subject to strong regulatory requirement.

– Low value registration incentives.


G'Day Casino Review

Review last updated - January 2021.

OVERVIEW | 8.84/10


G'Day Casino is part of the Imperium Network Solutions Group running on the White Hat Gaming Platform. G'Day Casino is triple licensed: in Malta by the  MGA ,by Curacao eGaming and in Great Britain by the UKGC. They provide a range of games from: NetEnt, Microgaming, Thunderkick, WHG, ELK Studios, Multicommerce, 2 by 2 Gaming, Merkur, Lightning Box, Just for the Win, Genesis, Foxium, Big Time Gaming, Micro, Aristocrat, Leander Gaming and NYX. Their site is built upon a colour palette of: green, gold and black - it is Australian themed and as such its logo is its name in black capitals over a golden diamond topped off with a grey kangaroo silhouette.

TRUSTWORTHINESS | 10+


ThePOGG.com serves as an Alternative Dispute Resolution (ADR) service for G'Day Casino as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license.

G'Day casino have accepted ThePOGG Deposit Guarantee seal. This means that they've agreed in advance that they will discuss player complaints as long as they have written permission from the player and no funds will be confiscated from players without clear breach of terms. In return we guarantee your deposits with G'Day casino. Read more about our guarantee here.

You can see the latest updates to G'Day casino terms and conditions here.

BONUSES | 2 / 10


100% up to £100
Max Bonus 100
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 35x(d+b)
Deposit Method Restrictions:
Country/Regional Restrictions:
Only available to players from the United Kingdom

Terms and Conditions

The G'Day Welcome bonus currently consists of a bonus of 100% up to £100 plus 100 complimentary spins on Starburst.

The minimum deposit that will trigger the bonus is £20.

This bonus has a wagering requirement of 35x(deposit+bonus) for the deposit bonus and 35xwinnings for the complimentary spins.

The bonus is structured so that only wagering with bonus funds, which are stacked beneath the deposited funds, counts towards the wagering requirement. This also means that bonus restrictions, do not apply while you are wagering with your deposited funds. In other words as long as you are only using deposited funds you can withdraw at any time you like. (The standard bonus structure where all funds are locked until wagering requirements have been completed are used for non-UK players.)

The maximum allowed bet is £5 on any single round of play.

There is no maximum win on either the deposit bonus and the complimentary spins carry a maximum allowed win of £50.

The bonus is cashable.

Only players from the following countries are eligible to receive a bonus - United Kingdom

Bonus and associated winnings will expire after 30 days if the associated wagering requirements are not completed.

Game Weightings:

  • *Slots 100%
  • Table Games 0%
  • Video Poker Games 0%
  • Other 5%
  • Scratchcards & Keno 100%
  • All progressive jackpot games 0%
  • *300 Shields, Big Bad Wolf, Blood Suckers, Bloodsuckers II, Dead or Alive, Jackpot 6000, Kings of Chicago, Lucky 8 Line, Secrets of the Stones, Super Nudge 6000, Victorious, Santa Paws & Boom Brothers 20%
  • Beautiful Bones, Big Bang, Boxo, Castle Builder I, Castle Builder II, Champion of the Track, Cook Buck, Crime Scene, Dallas, Devils Delight, Dragons Myth, EggOMatic, Forsaken Kingdom, Fruits Gone Wild, Lucky Angler, Peek-a-Boo, Relic Raiders, Robin Hood, Scrooge, Stardust, The Lost Riches of Amazon, The Wish Master, Tomb Raider Secret of the Sword, Tower Quest, Twin Joker, Untamed Bengal Tiger, Untamed Crowned Eagle, Untamed Giant Panda, Untamed Wolf Pack, Valkyries of Odin, White Rabbit & Zombie Rush 0%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.


BONUS: 100% up to £100
Try another casino
Value to Player for:
$-7.18
Bonus Value
low roller
low
mid roller
low
high roller
mid
superhigh roller
n/a

Payout Speed: 24 hours | 10 / 10


G'Day casino pay the majority of withdrawals within 24 hours.

Minimum withdrawal – £30.

Maximum withdrawal – £2500/week.

Banking options available - Credit/Debit cards, Neteller, UKash, Poli, iDeal

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 10 / 10


G'Day Casino use Net Entertainment software for their instant play casino and also include a selection of: Microgaming, Thunderkick, WHG, ELK Studios, Multicommerce, 2 by 2 Gaming, Aristocrat, Leander Gaming and NYX. Check out our Net Entertainment Software Review for more information.

Game selections are as follows:

Instant

Table Games – 79

Slots – 515

Video Poker – 10

Jackpot - 29

Live - 14

Customer Service | 10 / 10


Email Testing Record

  • January 2021 - 2 hours 59 minutes.
  • June 2020 - won't answer without an account.
  • September 2019 - 1 hour 43 minutes .
  • May 2019 - 22 minutes .
  • November 2016 - No Reply
  • December 2015 - No Reply.
  • June 2015 - No Response
  • November 2014 - 8 minutes
  • September 2014 - 3 hours 27 minutes

Licensing | 10 / 10


GDay hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. GDay currently use eCOGRA. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. ThePOGG.com acts as the ADR service used by G'Day for their MGA license. You can find further information regarding this regulator's complaint policies here.

While G'Day Casino is a solid choice for players, there are many other good choices like Casino Nile Review, Reel Island Casino Review, or Temple Nile Casino Review.

Less cooperative operators who are still reasonably safe include Grand Mayfair Casino Review, Handy Luck Casino Review, Luckytap Casino Review, Ruby Loot Casino Review, Toals Casino Review or Whitebet Casino Review.

Other casino operators that are far more dangerous to players are All Cashback Casino Review, All Wins Casino Review, Onespin Casino Review and PH Casino Reviews.

Less serious, but also worth avoiding would be Captain Cooks Casino Review, Lucky 247 Casino Review and Spin Hill Casino Review.

Restricted Countries


Players from United States NOT accepted.

G'Day does not accept players from the following countries: Afghanistan, Asia, Algeria, Africa, American Samoa, Oceania, Angola, Australia, Austria, Belgium, Bolivia, Bulgaria, Cuba, Denmark, Ecuador, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, Germany, Ghana, Guam, Guyana, Indonesia, Iran, Israel, Italy, Kenya, Democratic People's Republic of Korea, Lao People's Democratic Republic, Latvia, Myanmar, Nigeria, Northern Mariana Islands, Pakistan, Panama, Papua New Guinea, Poland, Romania, Russian Federation, Sao Tome and Principe, Serbia, Singapore, South Africa, Spain, Sri Lanka, Sudan, Sweden, Syrian Arab Republic, Tanzania, United Republic of, Thailand, Trinidad and Tobago, Tunisia, Turkey, Uganda, United States, United States Minor Outlying Islands, Vanuatu, Viet Nam, Virgin Islands, U.S., Yemen, Zimbabwe.

Contact


Contact Information;

Email : [email protected]

Slots RTP


G'Day casino publish the RTP/house edge figures for their Net Entertainments slots games.

Comp Points


G'Day casino do not appear to offer any form of comp point program.

Closing Thoughts


The casinos operating on the Imperium Network Solutions platform have built a stellar reputation due to their fair approach to the player/operator relationship and experienced team. There are very few teams that we have worked with that hold as much of our respect. That we function as an ADR service for this license provider under their MGA license simply adds an extra layer of confidence that players signed-up with G'Day will be treated fairly.

COMPLAINTS

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G'Day - Closing accounts

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