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1.50

Go Lucky Status: Closed

Go Lucky Casino

Overview

Review last updated – November 2015.

As of the 23rd of January 2016 Lucky Spins casino appears to have closed.

Go Lucky Casino are US facing and are owned and operated by Greatwin Holdings Ltd – a company based in Cyprus. Go Lucky Casino are sister casino to Lucky Spins Casino they give no licensing information on their site. The casino offers a range of games provided by Realtime Gaming.  Their site uses a  colour palette of black and gold.  The background of the homepage is a greyscale tiled pattern of squares.  The casino logo is gold and silver and the ‘o’ of ‘Go’ is a casino chip with a club symbol in it.

Trustworthiness

 - 1 / 10

Since go Lucky Casino does not hold a UKGC license we cannot send a reviewer to test its site.

(-1)Unclear Terms and Conditions. In the Terms and Conditions it states that "The Casino does not allow players who reside in the following countries to participate in any bonus schemes or promotions offered by the Casino: [List of prohibited countries]." but as you can see they do not include the list and so it is impossible for players to tell if they qualify or not.

Dormancy Clause - clause 23 of the Terms and Conditions states that: " If an account is left dormant for a period longer than 180 days. On this occasion, the account will be placed under review until the Casino has determined what action should be taken." Dormancy should not be used as an excuse to seize player funds and the casino should give specific guidance as to their procedures for dormancy and inactivity.

(-1)Terms and Conditions are very difficult to navigate since they are only bulleted and do not have any numbering or lettering system applied.

LuckySpins, the sister casino to this site, has sent payments out via EveningStar Holdings Ltd. This is the parent company of another operation - Europlay - that has a very negative player history and is associated with various disreputable Rival casino operations. It must be assumed that Go Lucky use the same payment options.

For references see EveningStar Holdings Group Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

 - 1 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus:

300% up to ?

Sticky - this bonus can never be withdrawn - not even after wagering is complete.

Wagering Requirements:

  • Slots - 54xbonus
  • Blackjack - 2700xbonus
  • Video Poker - 1080xbonus

Adjustments to ratings:

  • (-1)Games Restrictions - this bonus cannot be used with Table Poker, Baccarat or Roulette.
  • (-1)Unclear Terms and Conditions - the Welcome Bonus is not clearly defined - there is no upper limit given.

Game Weightings (already account for in Wagering Requirements)

  • Slots (all varieties) 100%
  • Blackjack (all varieties) 2%
  • Video Poker (all varieties) 5%

Notes



Payout Speed: 5 days

 - 5 / 10

Go Lucky Casino state that withdrawals are processed in 5 days.>

Minimum withdrawal - £100

Maximum withdrawal - None given.

Banking options available - Credit/Debit cards, Bank Transfer, Neteller, Paysafecard, Pay2Card.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 4 / 10

Go Lucky Casino use Realtime Gaming software for their instant games. /p>

Game selections are as follows:

Instant

Table Games – 19

Jackpot – 9

Video Poker– 11

Slots – 115

Customer Service

 - 0 / 10

Email Testing Record

  • November 2015 - No response.

Licensing

 - 0 / 10

Go Lucky do not give details of licensing or regulation on their website.

Affiliate Program - AffLuckMachine.

Restricted Countries

Go Lucky does not accept players from the following countries: Bangladesh, Bhutan, China, Cyprus, India, Iraq, Israel, Nepal, Pakistan, Poland, Sri Lanka.

Slots RTP

Go Lucky do not give RTPs for their slots games.

Comp Points

Go Lucky do not appear to offer a comp points system for all players - they do have a V.I.P. system - further details can be found on their site.

Closing Thoughts

Go Lucky Casino are Not Recommended at ThePOGG as a result of their sister casino, Lets Spin's, player payment issues and their picking and choosing of which complaints to respond to - sometimes taking months to respond - if they ever do at all. They are unclear as to the scope of their Welcome Bonus and the Promotions section of their site does not work at all. They do not number or letter their Terms and Conditions section for ease of use which makes the site difficult to navigate.

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