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blacklisted casino thepogg

This casino is not recommended!

This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

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– Non-cooperative with the management of player complaints.

– Long delays on payment of withdrawals.

– Email support takes longer than average to respond.

– Unlicensed – AVOID, AVOID, AVOID!

– Low value registration incentives.

Grand Fortune Casino Review

Review last updated - July 2017.

OVERVIEW | 2.08/10

Grand Fortune Casino runs on the RealTime Gaming platform and is sister venue to Raging Bull Casino and Malibu Club Casino. Grand Fortune Casino does not give any licensing information on its website. Grand Fortune Casino operate on RealTime Gaming software but unfortunately we cannot tell how many games are offered without signing up and logging in and since Grand Fortune do not hold a UKGC license we have been unable to do this. Their site features a colour palette of: red, gold and black - their background features a very impressive building.

TRUSTWORTHINESS | 1/10

Grand Fortune Casino do not hold a UKGC license and therefore we could not send a reviewer to sign-up at their site.

Grand Fortune Casino carry a dormancy term that we consider to be predatory:

"Accounts are considered dormant (unused) after 180 days without any activity. After such time has passed, the a player will be contacted by call centre and be advised that the account has been dormant for 180 days and that the casino will revoke the balance on the account within 30 days after the notification, unless the player makes contact with the casino or starts playing."

A good dormancy term should allow a reasonable time frame before enforcement, make a commitment to try all available methods to contact the player before enforcement and charge only a reasonable fee for maintenance of the account. This term allows for the seizing of the full balance and as such is unacceptable.

Grand Fortune Casino offer Progressive Jackpots but do not exclude them from their weekly maximum withdrawal of $2,500. Since the software provider and not the casino provide the funds for these jackpots there is no reason for the casino to do this.

Raging Bull casino - the sister property to Grand Fortune - have been non-responsive to player complaints and have failed to pay a significant player balance, offering no explanation for the failure to pay.

For references see FastTrack Group Player/Affiliate Issues

You can see the latest updates to Grand Fortune's terms and conditions here.

BONUSES | 3 / 10

250% up to $500
Max Bonus 500
Min Deposit 20
Max Bet NA
Type St
Wagering 35x(d+b)
Deposit Method Restrictions:
Country/Regional Restrictions:
Belgium, Canada, Australia, New Zealand, France, Italy, Sweden, Norway, Finland, Singapore and Hong Kong.
Full Grand Fortune bonus review

Terms and Conditions

The Grand Fortune Welcome bonus currently consists of a $35 No Deposit Bonus and a bonus of 250% up to $500.

The minimum deposit that will trigger the bonus is $20.

This bonus has a wagering requirement of 35x(deposit+bonus) for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

There is no maximum bet term.

The maximum win allowed with the deposit bonus is 20xdeposit or $4000, whichever is lower, and the No Deposit Bonus has a maximum win of $100.

This bonus is sticky which means that it can never be withdrawn. Once you have completed the wagering requirement the bonus will be removed from your account at the time of your first withdrawal.

Only players from the following countries are eligible to receive this bonus - Belgium, Canada, Australia, New Zealand, France, Italy, Sweden, Norway, Finland, Singapore and Hong Kong.

Game Weightings:

  • Slots, video slots, keno, scratch cards 100%

  • Roulette 0%

  • Poker Games 20%

  • Video Poker 50%

  • Blackjack, and other 21 games 20%

  • War, baccarat, craps, sic bo 0%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.


BONUS: 250% up to $500
T&CS APPLY
Try another casino
Value to Player for:
$-1.13
Bonus Value
low roller
low
mid roller
low
high roller
mid
superhigh roller
high

Payout Speed: 5 days | 5 / 10

Since Grand Fortune Casino do not hold a UKGC license we have been unable to test their withdrawal times.

Banking Options Available: Credit/debit cards, Bitcoin, Neteller, Skrill, Ecopayz.

Maximum Withdrawal: $2,500 per week

Minimum Withdrawal - $100.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 3 / 10

Raging Bull Casino use RealTime Gaming software for their instant games. Check out our RealTime Gaming Software Review.

Game selection cannot be determined without a casino account:

Instant

Slots – ?

Table – ?

Jackpot – ?

Video Poker – ?

Customer Service | 0 / 10

Email Testing Record

  • December 2016 - No reply
  • April 2016 - 6 hours 38 minutes

Licensing | 0 / 10

Grand Fortune casino does not list any licensing information on their website.

The following countries are restricted from participation with Grand Fortune casino; MAURITIUS, NETHERLANDS ANTILLES, ISRAEL, COSTA RICA, SOUTH AFRICA, United Kingdom

Contact Details;

Email :[email protected]
Phone : 1-800-920-0726 (USA)
0800-919439 (France)
800-797-294 (Italy)
1-800-920-0726 (Canada)
0-808-189-1291 (UK)

Affiliate Program - Fasttrack Affiliates.

Restricted Countries

Players from United States NOT accepted.

Grand Fortune does not accept players from the following countries: Costa Rica, Israel, Mauritius, Netherlands Antilles, South Africa, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Slots RTP

Grand Fortune Casino do not provide the RTPs for their slots games.

Comp Points

Grand Fortune do offer a comp points system but its true value cannot be determined since only an accrual rate of 1 point for every $10 is given.

Closing Thoughts

Grand Fortune Casino are Not Recommended at ThePOGG as a result of their predatory dormancy clause, failure to exclude Progressive Jackpots from their weekly withdrawal limits and the outstanding complaints linked to delayed payments at other gambling portals. Unfortunately we cannot provide accurate information with regard to the number of each type of game being offered by this operator as they do not allow customers to view their games without sign-up and since they do not hold a UKGC license we are unable to do this. Be aware that no licensing information is provided on site for customers by this operator.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Raging Bull
Raging Bull rating
2.74 / 10
Grand Fortune
Grand Fortune rating
2.08 / 10

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

Malibu Club
Malibu Club rating
0.94 / 10
Raging Bull
Raging Bull rating
2.74 / 10

COMPLAINTS

Grand Fortune
Declined

Grand Fortune - Gamecare

Read Complaint

June 6, 2019 1 comments

Grand Fortune
Resolved

Grand Fortune - Unknowns deposits

Read Complaint

February 1, 2019 1 comments

Grand Fortune
Resolved

Grand Fortune - $100.00 dispute

Read Complaint

April 6, 2018 9 comments

Grand Fortune
Found for the Casino

Grand Fortune - Payout Request

Read Complaint

February 10, 2018 2 comments

Show all Complaints
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