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Hejgo: Does not accept players from United Kingdom

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Hejgo: Does not accept players from United Kingdom

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Hejgo Casino

Players from United Kingdom cannot play at Hejgo casino.

Overview

Review last updated - October 2021.

Hejgo is a casino operated by N1 Interactive Ltd. It is licensed by the MGA in Malta. Hejgo offer an extensive selection of games from: Net Entertainment, QuickspinMicrogaming, Pragmatic Play, BetSoft, Evolution Gaming, Amatic, Mr Slotty, Amaya, Belatra Games, iSoftBet, BetSoft, NYX Gaming, Endorphina, Spinomenal, GameArt, SoftSwiss, BGaming, Ezugi, ELK Studios, EGT and Thunderkick across the Slots, Live, Video Poker and Jackpot categories. The home page features a black and white colour palette and it is fairly simple and straightforward in design. The casino logo is its name in black capital letters - to the left is a solid black circle with a white leafy branch in the centre.

Trustworthiness

 -  12 / 10

ThePOGG.com serves as an Alternative Dispute Resolution (ADR) service for Hejgo Casino as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license.

Players should be aware of the somewhat predatory KYC term found at this site: "We reserve the right to make a phone call to the number provided in your user account, which at our own discretion can be a necessary part of the KYC procedure. Until the account is fully verified, no cashouts will be processed. In case the provided phone number is incorrect, missing or false or the player will not answer the phone call, we reserve the right to confiscate your winnings and/or disable your user account. We will make reasonable efforts trying to contact you regarding the withdrawal of the funds, but if we are not able to reach you (by email or phone) in two (2) weeks, the funds will be retained by the Company, since you have failed to pass the KYC procedure. (12/10/2021)

Term 4: "If an account is closed, casino pays out any remaining funds to the verified bank account within 5 (five) working days at the latest. No fees would be charged for processing the pay-out. Your account has to be verified and to meet T&C. Otherway casino has right to hold withdrawal until necessary documents are provided or not to pay out due to violation of T&C." (12/10/2021) It is unclear whether balances may be retained by the casino if an account is not verified within the 5 days or if this happens after a period of more than 5 days - for this reason we feel it necessary to draw prospective players' attention to the term before signup.

Bonuses

 -  0 / 10
Deposit Method Restrictions Deposit Method Restrictions:
Country/Regional Restrictions Country/Regional Restrictions:
Value to Player for:
Bonus Value

Payout Speed: 72 hours

 - 8 / 10

Hejgo Casino's website states that withdrawals to ewallets may take up to 3 days to process.

Minimum withdrawal – €20 - this is higher than the norm.

Maximum withdrawal – €5,000 per day; €10,000 per week; €30,000 per month. Winnings of €30,000+ will be paid out in installments of €30,000 per month.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 -  10 / 10

Hejgo Casino use Net Entertainment, Microgaming and BetSoft for their instant casino alongside games from: Pragmatic Play, Evolution Gaming, Amatic, Mr Slotty, Amaya, Belatra Games, iSoftBet, BetSoft, NYX Gaming, Endorphina, Spinomenal, GameArt, SoftSwiss, BGaming, Ezugi, ELK Studios, EGT and Thunderkick . Check out our Net Entertainment Software Review, Microgaming Software Review and BetSoft Software Review.

Game selection is as follows:

Instant

Table Games – 63

Slots – 1113

Video Poker – ?

Jackpot – 306

Live – 234

Customer Service

 -  10 / 10

Email Testing Record

  • October 2021 - 32 minutes.

Licensing

 -  8 / 10

Hejgo Casino hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. ThePOGG.com acts as the ADR service used by Hejgo for their MGA license. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United Kingdom NOT accepted.

Hejgo does not accept players from the following countries: Afghanistan, Albania, Angola, Anguilla, Australia, Belgium, Cambodia, Cape Verde, China, Cote D'ivoire, Czech Republic, Estonia, France, French Guiana, French Polynesia, French Southern Territories, Greece, Guadeloupe, Hong Kong, Iran, Iraq, Israel, Italy, Jamaica, Jersey, Lao People's Democratic Republic, Lebanon, Lithuania, Macao, Martinique, Mayotte, Myanmar, Netherlands, Netherlands Antilles, New Caledonia, Pakistan, Paraguay, Reunion, Russian Federation, Slovakia, Slovenia, Spain, Syrian Arab Republic, Turkey, Ukraine, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Wallis and Futuna.

Contact

Contact Information:

Email : [email protected]

Slots RTP

This operator provides the RTPs for games that have them automatically built into their help files.

Comp Points

Hejgo offer a 10 level VIP system which is diverse in its accrual and redemption of points. Further details can be located on their site.

Closing Thoughts

Hejgo Casino are licensed by the MGA in Malta and they have made a positive start to their career in the online gambling market. It should be noted that wins (other than progressive jackpots) over €30,000 are paid out in monthly installments of €30,000. Bonuses are not allowed for players resident in Sweden, Croatia or Serbia.

Best Casinos: United Kingdom

United Kingdom country flag

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.