HeySpin Casino Review

I found navigation to be top-notch at HeySpin. Conducting my review was easy as the different parts of the online casino are easy to find - what’s not in the main menu is in the tabs within the footer. Everything is broken down into small sections, each of which generates a pop-up window, so make sure you enable pop-ups in your browser.

Whether sign-up, bonuses, or customer support, I’ve broken down the elements of my HeySpin casino review below.

The registration process is quite intuitive at HeySpin. My casino review involved analysing the sign-up process, and I was quite pleased with how easy it was.

Here’s how to sign up to HeySpin casino in less than 60 seconds:

I could choose whether to opt for express or manual registration while conducting my HeySpin casino review. I found that the only difference here is in the address field. The express registration form predicts your street address, whereas you’ll need to type it in the manual form.

Because of regulations set by the United Kingdom Gambling Commission, you will need to verify yourself before depositing. You can do this by submitting documents like your passport and a recent utility bill.

Banking is straightforward at HeySpin casino. My review uncovered dedicated pages to depositing and cashing out. You’ll also find detailed information in the FAQs. All the relative tabs are in the footer and open up as pop-up windows within the HeySpin casino page.

You should not encounter any issues while performing transactions at HeySpin casino. However, nothing is perfect and glitches happen. If you experience any, contact a customer support representative via live chat or email and they resolve your issue before you know it.

Although HeySpin casino rarely charges any fees for transactions, you may incur the occasional administrative fee while depositing and withdrawing. They highlight this in the ‘Cashier’ section of your account. The casino will never charge you anything without advising you beforehand.

You’ll get started with a choice of two welcome bonus offers at HeySpin casino. My review revealed a casino bonus comprising a match (a percentage bonus added to your deposit) and a batch of free spins, or a free bet as the sports bonus. You can only claim one of these.

For actual HeySpin promotions, I didn’t find many casino bonuses - there were mostly sports offers available. However, casino tournaments seemed to be all the rage. You’ll get to go up against other actual players for a chance to win prizes that could even include wager-free cash. You can climb the leaderboards by playing on the taking part HeySpin casino slots during the tournament days.

Since these tournaments are network-wide, and usually powered by software providers, the prizes are typically presented in Euros, not Great Britain Pounds. This means the actual prize value may vary depending on the exchange rate of the day. Annoying, but not a deal breaker, I’d say. 

Remember to always read the terms and conditions of a HeySpin casino bonus, tournament, or promotion before opting in.

The HeySpin casino game lobby is divided into three sections: casino, live casino, and sports. Let’s have a look at each one.

The casino lobby is filled with hundreds of games by well-known software providers. The filtering system could use some work as what’s there is quite basic - there isn’t even a ‘popular’ filter. The search bar is at the top of the page is there, but not exactly where you’d expect it to be. This makes the site navigation less intuitive and more confusing. 

The live casino lobby is better as you’ll find the different game types in the filters. My HeySpin review uncovered roulette, blackjack, game shows, live baccarat and Sic Bo, and live poker for you to choose from. 

Last, let’s talk about the sportsbook. You’ll have the chance to place both pre-match and in-play bets on national and international leagues, tournaments, and championships in tens of popular sport categories.

The black background colour isn’t my favourite, but I suppose it’d sit well with players who prefer dark mode. The game images are big enough for you to identify the different themes even when accessing the site from smaller devices.

My HeySpin review revealed that you can access the online casino from any device, be it desktop, tablet, or smartphone. Simply launch your favourite browser and type in the URL and you’re good to go. 

The mobile site is instant play, meaning you won’t need to download any additional software. It has the same features as the desktop version, so nothing is taken away from banking, customer support, or HeySpin casino promotions.

There is no HeySpin casino mobile app, but this means more storage on your phone, so I can't complain. All that’s needed to play is a stable internet connection - I recommend Wi-Fi for the best experience.

My HeySpin casino review revealed that the customer support team has a C.A.R.E. (Customers Really Are Everything) attitude.

They show this through the extensive FAQs. You’ll find detailed answers (some even with links to more informative pages) on topics related to banking, payments, technical difficulties, and more.

You can also contact the HeySpin casino customer support team via live chat from Monday to Sunday between 08:00 and 00:00 CET. Although this is quite a lot of active hours, it is not ideal for the late-night players. 

If you are one of those, you can contact the HeySpin team via email or by filling in the contact form on the ‘Contact Us’ page. Obviously, waiting times will be longer than during the Live Chat hours.

HeySpin casino is extremely transparent about its safety and security measures. They encrypt your information using 128-bit SSL technology and store it on a secure internet server protected by the latest firewall in Malta. They process credit and debit card transactions through AG Communications Limited, which is licensed in the UK and in Sweden and incorporated on Malta.

While writing this HeySpin casino review I found plenty of information regarding safety in the page’s footer and FAQs. In addition, the customer support team is heavily trained in safety and responsible gaming, so you can always drop them a line if you are unsure of something.

Online gambling should be entertaining, not problematic, which is why HeySpin casino takes responsible gaming very seriously. In fact, you’ll see a self-assessment quiz pop up the moment you click on the respective tab in the page’s footer.

You’ll also have access to various responsible gaming tools such as self-exclusion, links to the relevant organisations, cooling off periods, information about setting deposit limits (which I strongly suggest you do), and more. If in doubt, give the customer support team a shout.