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8.1

High Roller: Does not accept players from United States

Top Rated Casinos

High Roller Casino

Overview

Review last updated – September 2019.

High Roller is a relatively new gambling property – it is a white label running on the MT SecureTrade platform. It is licensed by the MGA in Malta and the UKGC in Great Britain; IBAS is their appointed ADR for UK players and ThePogg is their ADR for non UK players. High Roller are platform mates with: GUTSBetspin Casino, InstaCasino, Mobil6000 Casino, Uuno CasinoRizk Casino, Cashmio Casino, Dunder Casino,  Metal Casino and JoReels Casino and several others – an up to date list can be found on the MT SecureTrade  MGA and UKGC license pages. They offer a selection of games – approximately 700 across the live, jackpot, slots and table games categories by providers including: Play ‘n Go, NYX Gaming, Yggdrasil, Quickspin, Thunderkick, Scientific Games, ELK StudiosNet Entertainment and Microgaming. High Roller have a simple but effective website design  that utilises a pastel colour palette of: black, white and yellow.  Their logo is simply their name in black letters over a bright yellow background to give the effect of a notice.

Trustworthiness

 - 12 / 10

High Roller have no outstanding complaints at any of the major mediation portals.

Players should be aware of Term 6.4 which states: "If Your Player Account remains inactive for a total period of 30 months, we will close Your Player Account. Any remaining funds will be kept by us for you for a period of five (5) years".

ThePOGG.com serves as an Alternative Dispute Resolution (ADR) service for High Roller Casino as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license.

Bonuses

 - 4 / 10
50 Complimentary Spins
# of Spins 50
Max Bet 5
Max Win N/A
Wagering 35x

onditions

The High Roller Casino Welcome bonus currently consists of 50 Complimentary Spins - we assume on Starburst - since exact details of games are not given on site.

The minimum deposit qualifying for the bonus is €20.

The wagering requirement is 35xwinnings.

The bonus is structured so that only wagering with bonus funds, which are stacked beneath the deposited funds, counts towards the wagering requirement. This also means that bonus restrictions, do not apply while you are wagering with your deposited funds. In other words as long as you are only using deposited funds you can withdraw at any time you like.

The maximum bet term associated with these bonuses is €5 per round of play.

There is no maximum allowed win from the Complimentary Spins.

The bonuses are cashable.

Bonus and associated winnings expire after 30 days.

Game Weightings:

  • game is weighted individually - see operator's website for further details.

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

 

BONUS CODE: NA RECOMMENDED BONUSES
Value to Player for:
€0.81
Bonus Value
low roller
high
mid roller
mid
high roller
low
superhigh roller
n/a

Payout Speed: 24 hours

 - 10 / 10

High Roller Casino state that their withdrawals to ewallets take place the same day as the request.

Minimum withdrawal - €10

Maximum withdrawal - ?

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), EcoPayz, Trustly, PaySafeCard, Bank Transfer.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 7 / 10

High Roller Casino use Net Entertainment, Microgaming, QuickSpins, Play N Go, Yggdrasil Gaming, NextGen Gaming, Betsoft and Elk Studios software.

Game selections are as follows:

Instant

Table Games – 23

Slots – 272

Video Poker – ?

Live – 27

Jackpot – 3

Customer Service

 - 10 / 10

Email Testing Record

  • September 2019 - 1 hour 25 minutes.
  • June 2019 - 23 minutes.
  • May 2019 - 1 hour 22 minutes.
  • December 2018 - 9 minutes
  • August 2018 - 21 minutes.

Licensing

 - 10 / 10

High Roller Casino hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. High Roller Casino currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. ThePOGG.com acts as the ADR service used by High Roller for their MGA license. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

High Roller does not accept players from the following countries: Afghanistan, Algeria, American Samoa, Australia, Belgium, Bouvet Island, British Indian Ocean Territory, Bulgaria, Comoros, Cyprus, Czech Republic, Denmark, Ecuador, Estonia, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Greece, Greenland, Guam, Hong Kong SAR China, Hungary, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Jordan, Kuwait, Libya, Malaysia, Marshall Islands, Montenegro, Myanmar [Burma], New Caledonia, Nigeria, North Korea, Northern Mariana Islands, Pakistan, Palestinian Territories, Philippines, Poland, Portugal, Puerto Rico, Romania, Singapore, Slovenia, Somalia, South Africa, South Georgia and the South Sandwich Islands, South Korea, Sudan, Syria, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States, Vatican City, Western Sahara, Yemen.

Contact

Contact Information:

Email : [email protected]

Slots RTP

High Roller Casino do not appear to give the RTPs for all of their games.

Comp Points

High Roller Casino do not appear to offer any form of comp point program.

Closing Thoughts

The casinos operating on the MT SecureTrade white label have garnered a good reputation over several years of operation and their licensors are credible and, in the main, player focused. It should be noted that Term 6.5 of the Terms and Conditions used across the MT SecureTrade platform states that upon requesting an account closure £/€ will be charged from a player account. Similarly Term 29.8 is worth reading closely as it pertains to self-exclusions where an account has a balance that exists after the self-exclusion has been completed.

Other Associations

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