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blacklisted casino thepogg

This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

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– Fast withdrawals.

– Non-cooperative with the management of player complaints.

– Email support takes longer than average to respond.

– No effective regulation. Licensed in name only.


Hotline Casino Review

Review last updated - June 2019

OVERVIEW | 4.84/10


Hotline Casino are owned and operated by WoT N.V. Limesco Ltd and they are licensed in Curacao.  The casino appears to have coined its name from the highly successful Net Entertainment slots game - Hotline. Hotline Casino does however offer a range of games from: BetSoft, Tom Horn Gaming, Platipus, Booongo, Red Rake, Spinomenal, Blue Print Gaming, Net Entertainment, Microgaming, Endorphina, Playson, Amatic Habanero and GameArt.  Their site is pared back and employs a colour palette of black, white, neon blue and neon purple - their logo is their name in neon blue and purple.

TRUSTWORTHINESS | 1/10


Hotline Casino do not have a UKGC license and therefore we cannot send a reviewer to test them. They are Not Recommended at ThePOGG for a variety of reasons outlined below.

Hotline Casino use substandard Terms and Conditions and those present are , in our opinion, player unfriendly; therefore they incur a penalty for trustworthiness. Terms 3.4-3.6 state: "3.4. We reserve the right make a phone call to the number provided in your Player account, which at our own discretion can be a necessary part of the KYC procedure. In case the provided phone number is incorrect, missing or false or the Player will not answer the phone call, we reserve the right to confiscate your winnings and/or disable your Player account. 3.5. If the requested package of documents for verification has not been provided within 7 days, it will be considered as an attempt to hide the information and / or the inability to pass the verification procedure. In this case, the deposit will be regarded as fraudulent and will be returned, the winnings will be canceled, the Player account will be locked. 3.6. When making a deposit on an account or withdrawing money a Player must use only his /her personal financial accounts (including credit / debit cards). The name appearing on the credit cards, or registered on the payment accounts used for deposits or payouts must correspond to the name registered on your Account." All of these Terms are detrimental to players and allow the casino carte blanche to behave as they like to winning players and so we will not send traffic there." 13/06/2019.

Predatory Dormancy Clause - automatic Not Recommended: "4.2 Hotlinecasino.com has the right to close the Player account if no login attempts are made for a period of 12 months. All balances may be removed from your account." 13/06/2019

Hotline Casino do not exclude progressive jackpots from their withdrawal limits - this is an automatic Not Recommended status.

This group's sister venue Bonanza Game have been non-responsive to complaints logged at this portal.

For references see Limesco Limited Player Issues

BONUSES | 7 / 10


100% up to €150
Max Bonus 150
Min Deposit 15
Max Bet 3
Type Cashable
Wagering 30xB
Deposit Method Restrictions:
Country/Regional Restrictions:


BONUS: 100% up to €150
Try another casino
Value to Player for:
$10.44
Bonus Value
low roller
mid
mid roller
high
high roller
mid
superhigh roller
high

Payout Speed: 24 hours | 10 / 10


Hotline Casino state that withdrawals take 24 hours. >

Minimum withdrawal - €15.

Maximum withdrawal -€1,000 per day; €5,000 per week; €10,000 per month - limits do not exclude progressive jackpot wins.

Banking options available - Credit/Debit cards, Bank Transfer, Neteller, QiWi, Skrill (Moneybookers), MoneyBox, Webmoney and EcoPayz.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 10 / 10


Hotline Casino use Microgaming software for their instant play casino games and they also offer a selection of: BetSoft, Tom Horn Gaming, Platipus, Booongo, Red Rake, Spinomenal, Blue Print Gaming, Net Entertainment, Endorphina, Playson, Amatic Habanero and GameArt . Check out our Microgaming Software Review.

Game selections are as follows:

Instant

Table Games – 24

Slots – 816

Jackpot – ?

Video Poker – 11

Customer Service | 0 / 10


Email Testing Record

  • June 2019 - No response .

Licensing | 2 / 10


Hotline Casino hold the following gambling licenses :

  • Curacao eGaming - Hotline Casino are licensed by Cyberluck, the Curacao eGaming Master License holder. We have had no success contacting this license holder, either directly or via the affected player, about player complaints and consider them to be completely non-responsive. You can find further information regarding this regulator's complaint policies here.

Restricted Countries


Players from United States NOT accepted.

Hotline does not accept players from the following countries: Australia, Cyprus, Faroe Islands, French Guiana, French Polynesia, French Southern Territories, Netherlands, Netherlands Antilles, South Africa, Sweden, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact


Contact Information:

Email : [email protected]

Slots RTP


Hotline Casino do not appear to offer the RTPs for their games unless they are embedded in the game help files.

Comp Points


Hotline Casino do not appear to offer a comp points system for players.

Closing Thoughts


Hotline Casino are Not Recommended at ThePOGG. Their sister property, Bonanza Game, do not respond to complaints at this portal and they have various player unfriendly terms that mean we will not send traffic to them.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

Hotline
Found for the player

Hotline Casino - My account was blocked

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