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4.30

Ice Status: Blacklisted

Ice Casino

Overview

Review last updated – July 2017

Part of the Welcome Partners group, Ice casino use Microgaming software.

Trustworthiness

 - 0 / 10

Ice casino are part of the Welcome Partners group. Welcome Partner also represents Crystal casino who share a gambling license with NeoPlay casino. NeoPlay list their ownership as Brivio Limited. As google search of this name brings up Winner casino which lists its ownership as "Brivio ZIRCONIUM GAMING LIMITED". While this name is not an exact match it's very similar and a quick look at the Winner and Neoplay websites shows that they shared exactly the same website design, using the same layout, graphic and menus.

Casinos with this group have been found to be running stolen versions of Net Entertainment and Novomatic slots games and as such we would strongly advise players to avoid all Welcome Partners associated casinos.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Payout Speed: 24h

 - 10 / 10

Our review reports withdrawals taking 24 hours.

Minimum withdrawal - None listed

Maximum withdrawal - None listed

Banking options available - Credit/Debit cards

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 7 / 10

Ice casino use Microgaming software for their download casino. Check out our Microgaming Software Review.

Game selections are as follows;

Instant

Table Games – 11

Slots – 134

Video Poker – 8

Customer Service

 - 10 / 10

Email Testing Record

  • December 2015 - 56 Minutes
  • June 2015 - 11 Minutes
  • November 2014 - No Response
  • September 2014 - 2 hours 18 minutes

Licensing

 - 6 / 10

Ice casino hold the following gambling licenses :

  • Curacao eGaming - Ice casino are licensed by eMoore, the Curacao eGaming Master License holder that is responsive and cooperative in the management of player complaints. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Ice casino – USA and its Territories

Contact Information;

Affiliate Program - Welcome Partners.

Restricted Countries

Ice does not accept players from the following countries: U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Slots RTP

Ice casino do not publish the RTP figures for any of their slots game.

Comp Points

Ice casino do not appear to offer any form of comp point program.

Closing Thoughts

Ice's connection with a group that have been found using stolen softwares puts them outside of the group of operators we'd be prepared to work with.

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