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8.5

iGame Status: Does not accept players from United States

iGame Casino

Overview

Review last updated – May 2017

One of the many Net Entertainment venues that have entered the market recently looking to claim a share of the European online gambling markets. The iGame brand was purchased by Kindred Group in late 2015

Trustworthiness

 - 8 / 10

We have a well established relationship with the Kindred group - the parent company of iGame - who are now happy to discuss any player complaints submitted to this site. As such all properties owned and operated by this group have now been upgraded to Recommended status.

For references see Unibet Group Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

You can see the latest updates to iGame casino's terms and conditions here.

Bonuses

 - 7 / 10
100% up to €50
Max Bonus 50
Min Deposit 10
Max Bet 10%xb/5
Type Cashable
Wagering 50xb
150 complimentary spins on Fire Joker
# of Spins 150
Spin Value 0.05
Max Bet 10%xb/5
Max Win 500
Wagering 5xd
Country/Regional Restrictions: Croatia
BONUS CODE: NA CLAIM BONUS
Value to Player for:
€10.61
Bonus Value
low roller
high
mid roller
mid
high roller
low
superhigh roller
n/a

Payout Speed: 24h

 - 10 / 10

Using Neteller our reviewer reports withdrawals normally paid within a couple of hours but at most 24 hours.

Minimum Withdrawal - None listed.

Maximum Withdrawal - €20000/24 hour period

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, WebMoney, PaySafeCard and PayPlus

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 10 / 10

iGame Casino use Net Entertainment software for their instant play casino. Check out our Net Entertainment Software Review.

Game selections are as follows;

Instant

Table Games – 18

Slots – 78

Video Poker – 6

Live – 15

Customer Service

 - 10 / 10

Our reviewer reports positive experiences with iGame casino customer service.

Email Testing Record

  • December 2016 - 8 minutes
  • June 2015 - 10 minutes
  • November 2014 - 13 minutes
  • June 2014 - 8 minutes
  • December 2013 - 5 minutes
  • June 2013 - 10 minutes
  • January 2013 - 1st email - 1 minute

Licensing

 - 8 / 10

iGame hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with iGame Casino - American Samoa, Belgium, Cuba, Denmark, Estonia, France, France Metropolitan, French Guiana, French Polynesia, French Southern Territories, Greece, Hong Kong, India, Iran, Iraq, Libya, Macau, Myanmar/Burma, Nigeria, North Korea, Northern Mariana Island , South Africa, South Korea, Spain, Sudan, Turkey, United Kingdom, United States Minor Outlying Islands, United States of America (USA), Virgin Islands (US) and Zimbabwe

Contact Information;

Email : support@igame.com
Address : iGame Malta Ltd.
6, The Firs
George Borg Olivier Street
Sliema
SLM 1801
MALTA

Affiliate Program - iGame Affiliates.

Restricted Countries

iGame does not accept players from the following countries: American Samoa, Belgium, Cuba, Denmark, Estonia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Greece, Hong Kong SAR China, India, Iran, Iraq, Libya, Macau SAR China, Myanmar [Burma], Nigeria, North Korea, Northern Mariana Islands, South Africa, South Korea, Spain, Sudan, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States, Zimbabwe.

Slots RTP

iGame casino do publish the house edge (RTP) information for their slots games.

Comp Points

iGame Casino do not offer a comp point program.

Closing Thoughts

As a rule the iGame casino properties offer a good quality product and don't generate substantial player complaints. That their parent company is now cooperative in the management of complaints is a fantastic development and we're thrilled to Recommend their properties to players.

Not for you?

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Not for you?

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Promotional Terms & Conditions

100% up to €50
Max Bonus 50
Min Deposit 10
Max Bet 10%xb/5
Type Cashable
Wagering 50xb
150 complimentary spins on Fire Joker
# of Spins 150
Spin Value 0.05
Max Bet 10%xb/5
Max Win 500
Wagering 5xd

This promotion is only available to new players and only once they've made their first deposit.

The iGame Welcome bonus currently consists of a bonus of 100% up to €50 plus 150 complimentary spins on Fire Joker.

The minimum deposit that will trigger the bonus is €10.

This bonus has a wagering requirement of 50xbonus for the deposit bonus and 5xdeposit for the free spin winnings.

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

The maximum allowed bet is 10% of the bonus amount received on any single round of play with a minimum of €5 that can always be wagered.

There is no maximum win on the deposit bonus and the complimentary spins carry a maximum win of €500.

The bonus is cashable.

Players from the following countries are not eligible to receive this bonus - Croatia

Game Weightings:

  • 70%: Blood Suckers, Dead or Alive, Jackpot 6000, Devils Delight, Jack Hammer, Safari Madness, Pirates Gold, Magic Love, Beetle Frenzy.
  • 20%: Mega Joker
  • 0%: All Table Games, Live Casino and Video Poker games

 

 

 

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