MENU

Get up to 19

exclusive bonuses

What's so special about

our bonus reviews?


  • only recommended casinos
  • full wagering requirements
  • terms & conditions analysis
  • bonus value calculation
We respect your privacy and won't share your email address.
[X] Close this form and return to site
6.40

Istanbul Status: Closed

Istanbul Casino

Overview

Review last updated – October 2016.

Istanbul Casino was established in 2014 and is part of the Imperium Network Solutions Group. Istanbul Casino is licensed by Curacao eGaming and the UKGC. They provide a range of games from: NetEnt, Betsoft, NextGen Gaming, Microgaming, Leander Gaming, OMI, IGaming2Go and NYX. They currently have no complaints logged at any of the major gambling portals.

Trustworthiness

 - 7 / 10

Istanbul casino have a good reputation within the gambling community and we found no outstanding issues at any of the major casino complaint portals.

As long as Istanbul casino maintain their positive reputation we will increase their Trustworthiness score by one point every 6 months to a maximum of 8.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

 - 3 / 10
100% up to unlimited
Max Bonus unlimited
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 35xb
Deposit Method Restrictions: Neteller, Skrill
Country/Regional Restrictions: Armenia, Poland, Greece, Hungary, Croatia, Ukraine, India, Russia, Czech Republic, Slovakia and Serbia
BONUS CODE: NA CLAIM BONUS
Value to Player for:
£0.00
Bonus Value
low roller
n/a
mid roller
n/a
high roller
high
superhigh roller
high

Payout Speed: 7 days

 - 3 / 10

Istanbul Casino state on their website that it takes up to 48 hrs to accept a withdrawal - it does not state how long it takes to process a withdrawal once it has been accepted and therefore, since the Casino does not accept US traffic, we have assumed that this will be five more days.

Maximum Withdrawal - Not listed. Casino states that there is a maximum withdrawal but customers should contact support for them at any given time.

Minimum Withdrawal - £30

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, UKash, POLi, Paysafecard and Bank Transfers.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 10 / 10

Istanbul Casino use Net Entertainment software for their instant play casino and also include a selection of Betsoft, Igaming2Go, Leander Games, NextGen Gaming, Nyx, Microgaming and OMI games. Check out our Net Entertainment Software Review for more information.

Game selections are as follows:

Instant

Table Games – 21

Slots – 205

Video Poker – 4

Live - 5

Jackpot - 8

Customer Service

 - 10 / 10

Email Testing Record

  • November 2016 - 2 hours 48 minutes
  • August 2015 - 31 minutes.

Licensing

 - 8 / 10

Istanbul hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Istanbul currently use eCOGRA. You can find further information regarding this regulator's complaint policies here.
  • Curacao eGaming - Istanbul casino are licensed by Cyberluck, the Curacao eGaming Master License holder. We have had no success contacting this license holder, either directly or via the affected player, about player complaints and consider them to be completely non-responsive. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Istanbul casino - Albania, Ecuador, Guyana, Laos, Panama, Papua New Guinea, Romania, Uganda, Zimbabwe, North Korea, Iran, Bolivia, Cuba, Ethiopia, Ghana, Indonesia, Kenya, Myanmar, Nigeria, Pakistan, Sao Tome and Principe, Singapore, Sri Lanka, Syria, Tanzania, Thailand, American Samoa, Belgium, Bulgaria, Denmark, France, Guam, Israel, Italy, Latvia, Northern Mariana Islands, Russia, South Africa, Spain, Turkey, United States Minor Outlying Islands, United States of America and US Virgin Islands

Contact Information:

Email : support@istanbul-casino.com
Postal address: Imperium Network Solutions, 415 Linen Hall, 162-168 Regent Street, London, United Kingdom.
Postal address: Caddell Ltd NV, Van Engelenweg 23, Curacao.
Live Chat: Available on casino website.

Affiliate Program - Silverstar Affiliates

Restricted Countries

Istanbul does not accept players from the following countries: Albania, American Samoa, Belgium, Bolivia, Bulgaria, Cuba, Denmark, Ecuador, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Ghana, Guam, Guyana, Indonesia, Iran, Israel, Italy, Kenya, Laos, Latvia, Myanmar [Burma], Nigeria, North Korea, Northern Mariana Islands, Pakistan, Panama, Panama Canal Zone, Papua New Guinea, Romania, Russia, Singapore, South Africa, Spain, Sri Lanka, Syria, São Tomé and Príncipe, Tanzania, Thailand, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, Uganda, United States, Zimbabwe.

Slots RTP

RTPS given for some slots games but not all.

Comp Points

Istanbul Casino provides a comp points program.

Points can be accrued at a rate of 2 points for every £1 wagered.

These points can then be redeemed at a rate of 25000 points to £10.

Values given on the Istanbul Casino site for games weightings for accruing points is as follows. GAME TYPES AND Loyalty Points VALUES: Slots 2.00, Scratchcards 3.00, Bingo 3.00, Special Games 3.00, Table Games 0.50, Live Casino 0.25,
Video Poker 0.25.

This comp points system is significantly less valuable to players than the Playtech comp points system that we use as our bar for a score of 7/10 since to receive £1 back at Istanbul Casino players must wager £12500 whereas with the Playtech system they must only wager £1000. This data is accurate for Slots games for other games the conversion is worse as shown below.

Closing Thoughts

Istanbul Casino have some contradictory information in their terms and conditions but they have no complaints logged on any gambling portal to date. They do have a dormancy clause you should be aware of - after 12 months of inactivity any funds left in a dormant account will be donated to the Help for Heroes charity.

Associated Casinos

Not for you?

Check out the very best!
Deposit Guarantee Casinos

Not for you?

Check out the very best!
Deposit Guarantee Casinos

Promotional Terms & Conditions

100% up to unlimited
Max Bonus unlimited
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 35xb

This promotion is only available to new players and only once they've made their first deposit.

The Istanbul Welcome bonus currently consists of a bonus of 100% up to unlimited.

The minimum deposit that will trigger the bonus is £20.

This bonus has a wagering requirement of 35xbonus for the deposit bonus.

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

The maximum allowed bet is £5 on any single round of play.

A minimum bet of £1 is required to count towards the wagering requirement.

There is no maximum win on the deposit bonus.

The bonus is cashable.

Players from the following countries are not eligible to receive a bonus - Armenia, Poland, Greece, Hungary, Croatia, Ukraine, India, Russia, Czech Republic, Slovakia and Serbia

Players depositing via Neteller or Skrill are not eligible for this bonus.

Game Weightings:

  • *Slots 100%
  • Table Games 10%
  • Video Poker Games 5%
  • Other 5%
  • Scratchcards & Keno 100%
  • *Blood Suckers, Dead or Alive, Devils Delight, Kings of Chicago, Jackpot 6000, Lucky 8 Line, Mega Joker, Super Nudge 6000, Big Bad Wolf, 300 shields, Secrets of the stones and Victorious. 20%

 

 

 

close window