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6.25

IW Status: Not Recommended

Affiliate Program:
Interwetten Affiliates

IW Casino

Overview

Review last updated – May 2017

Using a combination of Net Entertainment and Microgaming software, IW casino are the sister property to the well respected InterWetten casino.

Trustworthiness

 - 3 / 10

The InterWetten group have chosen to try and pressure this site into raising their ratings by threatening to cut off their relationship with us. We refused to capitulate to these demands. As such the Interwetten group have followed through on their threats. This means that we have one less viable line of communication as/when complaints arise. We don't feel the strategy they've pursued is one a reputable one and given the heightened difficulty in resolving complaints we can no longer recommend players engage with this group.

IW casino have a good reputation within the gambling community and we found no outstanding issues at any of the major casino complaint portals.

As long as IW casino maintain their positive reputation we will increase their Trustworthiness score by one point every 6 months.

During our May 2016 re-review we found a complaint against this group that failed to receive a response. As such their Trustworthiness score has been reduced accordingly. This will be restored if there are no further complaints at the next re-review.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

 - 1 / 10
100% up to €200
Max Bonus 200
Min Deposit 10
Max Bet NA
Type Post Wager
Wagering 30xb
BONUS CODE: NA CLAIM BONUS
Value to Player for:
-€34.06
Bonus Value
low roller
low
mid roller
low
high roller
low
superhigh roller
low

Payout Speed: 24h

 - 10 / 10

Using Neteller all of our reviewers report withdrawal normally paid within 24 hours.

Maximum Withdrawal - None listed

Minimum Withdrawal - None listed

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, PaySafeCard, ClickAndBuy, UKash

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 10 / 10

IW casino use Net Entertainment software for their instant play casino. They also add in a selection of slots games from Microgaming.

Game selections are as follows;

Instant

Table Games – 17

Slots – 135

Video Poker – 6

Jackpots - 8

Customer Service

 - 10 / 10

Email Testing Record

  • December 2016 - 11 minutes
  • June 2015 - No response
  • November 2014 - 14 minutes
  • June 2014 - No Response
  • December 2013 - 8 minute

Licensing

 - 8 / 10

IW hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

IW does not accept players from the following countries: France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Greece, Hungary, South Africa, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.

Contact

Slots RTP

IW casino publish the house edge figures for all of their Net Entertainment slots games.

Comp Points

IW casino do not appear to offer any form of comp point program.

Closing Thoughts

The Interwetten group are under the mistaken impression that they would receive improved ratings with this service by threatening to cut their ties to us, seizing the players we had referred in the past. We view this as a totally unethical way to do business. Alongside this, our line of communication with this group has been distinctly soured meaning it will now be significantly more challenging to manage complaints as/when they come in. Exceptionally disappointing behaviour from an operator we previously though highly of.

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Promotional Terms & Conditions

100% up to €200
Max Bonus 200
Min Deposit 10
Max Bet NA
Type Post Wager
Wagering 30xb

This promotion is only available to new players and only once they've made their first deposit.

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