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blacklisted casino thepogg

This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

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IW Casino Review

Review last updated - May 2017

OVERVIEW | 5.72/10


Using a combination of Net Entertainment and Microgaming software, IW casino are the sister property to the well respected InterWetten casino.

TRUSTWORTHINESS | 3/10


The InterWetten group have chosen to try and pressure this site into raising their ratings by threatening to cut off their relationship with us. We refused to capitulate to these demands. As such the Interwetten group have followed through on their threats. This means that we have one less viable line of communication as/when complaints arise. We don't feel the strategy they've pursued is one a reputable one and given the heightened difficulty in resolving complaints we can no longer recommend players engage with this group.

IW casino have a good reputation within the gambling community and we found no outstanding issues at any of the major casino complaint portals.

Interwetten have been non-responsive to player complaints submitted to this service.

For references see Interwetten Player Issues

BONUSES | 1 / 10


100% up to €200
Max Bonus 200
Min Deposit 10
Max Bet NA
Type Post Wager
Wagering 30xb
Deposit Method Restrictions:
Country/Regional Restrictions:

BONUS: 100% up to €200
Try another casino
Value to Player for:
$-36.08
Bonus Value
low roller
low
mid roller
low
high roller
low
superhigh roller
low

Payout Speed: 24h | 10 / 10


Using Neteller all of our reviewers report withdrawal normally paid within 24 hours.

Maximum Withdrawal - None listed

Minimum Withdrawal - None listed

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, PaySafeCard, ClickAndBuy, UKash

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 10 / 10


IW casino use Net Entertainment software for their instant play casino. They also add in a selection of slots games from Microgaming.

Game selections are as follows;

Instant

Table Games – 17

Slots – 135

Video Poker – 6

Jackpots - 8

Customer Service | 10 / 10


Email Testing Record

  • December 2016 - 11 minutes
  • June 2015 - No response
  • November 2014 - 14 minutes
  • June 2014 - No Response
  • December 2013 - 8 minute

Licensing | 8 / 10


IW hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Restricted Countries


Players from United States NOT accepted.

IW does not accept players from the following countries: France, French Guiana, French Polynesia, French Southern Territories, Greece, Hungary, South Africa, Turkey, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact


Slots RTP


IW casino publish the house edge figures for all of their Net Entertainment slots games.

Comp Points


IW casino do not appear to offer any form of comp point program.

Closing Thoughts


The Interwetten group are under the mistaken impression that they would receive improved ratings with this service by threatening to cut their ties to us, seizing the players we had referred in the past. We view this as a totally unethical way to do business. Alongside this, our line of communication with this group has been distinctly soured meaning it will now be significantly more challenging to manage complaints as/when they come in. Exceptionally disappointing behaviour from an operator we previously though highly of.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

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