OVERALL VERDICT
2.04/10

Ad disclosure – We may earn commission if you sign-up via our links. Terms and Conditions apply. Please gamble responsibly.

Try another casino

OVERALL VERDICT

2.04/10

PAYOUT SPEED

6/10

Customer Service

0/10

Bonuses

0/10

Software

0/10

Licensing

6/10

AFFILIATE PROGRAM

Jackpot Palace Affiliate

This casino is closed!

This operator has ceased operation and is no longer available to play with.

We recommend you to enjoy your time elsewhere:

There are no recommended casinos to your country to display.

–

– Non-cooperative with the management of player complaints.

– Email support takes longer than average to respond.

– Not subject to the strongest regulations.

– Low value registration incentives.

Jackpot Palace Casino Review

Name: Jackpot Palace Casino Review
Item: Jackpot Palace
Rating: 2.04
Author: ThePOGG

Review last updated - June 2015

OVERVIEW | 2.04/10

Due to Jackpot Palace's continued use of Spielo G2 software - a software group that has been caught intentionally cheating, Jackpot Palace are on our Blacklist

See https://thepogg.com/finsoftspielo-g2-rigged-games/ for further details.

Part of the Metro Play group, Jackpot Palace are still using questionable software.

TRUSTWORTHINESS | 2/10

Due to their Not Recommended status we did not feel it appropriate to send a reviewer to play with the Metro Play group.

Metro Play casino appear to share ownership with Jackpot Palace and SunSet. These casinos use Boss Media software who have been included on our Blacklist due to the fairness issues encountered with games provided by their parent company Spielo G2. See https://thepogg.com/finsoftspielo-g2-rigged-games/

Metro Play casino have also made clear that they will not discuss player complaints with us.

BONUSES | 0 / 10

Jackpot Palace Casino Review does not currently offer a bonus that we can reasonably evaluate.

Deposit Method Restrictions:

Country/Regional Restrictions:

Payout Speed: 5 days | 6 / 10

Due to their Blacklisted status we did not feel comfortable asking a review to play with the Jackpot Palace casino group. The Jackpot Palace website does not provide payout time frames for their eWallets. As they do not accept US players we will assume this to be 5 days.

Minimum withdrawal - None listed.

Maximum withdrawal - None listed.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), ClickAndBuy, PaySafeCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 0 / 10

Jackpot Palace use Boss Media software for their download casino. Check out our Boss Media Software Review.

Game selections are as follows;

Download

Table Games – 24

Slots – 54

Video Poker – 12

Jackpots - 14

Customer Service | 0 / 10

Email Testing Record

June 2015 - No response
November 2014 - 1 minute
December 2013 - 2 hours 11 minutes

Licensing | 6 / 10

JackpotPalace Casino hold the following gambling licenses :

Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Jackpot Palace casino - USA

Contact Information;

Email :	[email protected]
Phone :	International +350 200 2224
	Germany 0800 000 5147
	Austria 0800 005 085
	Switzerland 0800 001 726
	Canada 1 866 966 2451
	Denmark 808 89560
	France 0805 101 148
	Italy 800 897 656
	Spain 800 300 820
	United Kingdom 0808 238 6070

Restricted Countries

Players from United States NOT accepted.

Jackpot Palace does not accept players from the following countries: United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Slots RTP

Jackpot Palace casino do not publish the Return to Player/House Edge information for their slots games.

Comp Points

Jackpot Palace do run a comp point program but do not provide any information about it on their website.

Closing Thoughts

Jackpot Palace's use of Boss Media software immediately places them on the list of venues we'd recommend players avoid.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

There are no associated casinos to display.

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

Metro Play