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2.05

Jackpot Palace: Closed

Top Casinos: United Kingdom

Jackpot Palace Casino

Players from United Kingdom are welcome at Jackpot Palace casino.

Overview

Review last updated – June 2015

Due to Jackpot Palace’s continued use of Spielo G2 software – a software group that has been caught intentionally cheating, Jackpot Palace are on our Blacklist

See http://thepogg.com/finsoftspielo-g2-rigged-games/ for further details.

Part of the Metro Play group, Jackpot Palace are still using questionable software.

Trustworthiness

 - 2 / 10

Due to their Not Recommended status we did not feel it appropriate to send a reviewer to play with the Metro Play group.

Metro Play casino appear to share ownership with Jackpot Palace and SunSet. These casinos use Boss Media software who have been included on our Blacklist due to the fairness issues encountered with games provided by their parent company Spielo G2. See https://thepogg.com/finsoftspielo-g2-rigged-games/

Metro Play casino have also made clear that they will not discuss player complaints with us.

Bonuses

 - 0 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

None.



Payout Speed: 5 days

 - 6 / 10

Due to their Blacklisted status we did not feel comfortable asking a review to play with the Jackpot Palace casino group. The Jackpot Palace website does not provide payout time frames for their eWallets. As they do not accept US players we will assume this to be 5 days.

Minimum withdrawal - None listed.

Maximum withdrawal - None listed.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), ClickAndBuy, PaySafeCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 0 / 10

Jackpot Palace use Boss Media software for their download casino. Check out our Boss Media Software Review.

Game selections are as follows;

Download

Table Games – 24

Slots – 54

Video Poker – 12

Jackpots - 14

Customer Service

 - 0 / 10

Email Testing Record

  • June 2015 - No response
  • November 2014 - 1 minute
  • December 2013 - 2 hours 11 minutes

Licensing

 - 6 / 10

JackpotPalace Casino hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Jackpot Palace casino - USA

Contact Information;

Email : [email protected]
Phone : International +350 200 2224
Germany 0800 000 5147
Austria 0800 005 085
Switzerland 0800 001 726
Canada 1 866 966 2451
Denmark 808 89560
France 0805 101 148
Italy 800 897 656
Spain 800 300 820
United Kingdom 0808 238 6070

Restricted Countries

Players from United Kingdom accepted.

Jackpot Palace does not accept players from the following countries:U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Contact

Slots RTP

Jackpot Palace casino do not publish the Return to Player/House Edge information for their slots games.

Comp Points

Jackpot Palace do run a comp point program but do not provide any information about it on their website.

Closing Thoughts

Jackpot Palace's use of Boss Media software immediately places them on the list of venues we'd recommend players avoid.

Associated By Company

There are no associated casinos to display.

Best Casinos: United Kingdom

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.