Jackpot Palace Casino

Due to their Not Recommended status we did not feel it appropriate to send a reviewer to play with the Metro Play group.

Metro Play casino appear to share ownership with Jackpot Palace and SunSet. These casinos use Boss Media software who have been included on our Blacklist due to the fairness issues encountered with games provided by their parent company Spielo G2. See https://thepogg.com/finsoftspielo-g2-rigged-games/

Metro Play casino have also made clear that they will not discuss player complaints with us.

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

None.

Due to their Blacklisted status we did not feel comfortable asking a review to play with the Jackpot Palace casino group. The Jackpot Palace website does not provide payout time frames for their eWallets. As they do not accept US players we will assume this to be 5 days.

Minimum withdrawal - None listed.

Maximum withdrawal - None listed.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), ClickAndBuy, PaySafeCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Jackpot Palace use Boss Media software for their download casino. Check out our Boss Media Software Review.

Game selections are as follows;

Download

Table Games – 24

Slots – 54

Video Poker – 12

Jackpots - 14

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Email Testing Record

• June 2015 - No response
• November 2014 - 1 minute
• December 2013 - 2 hours 11 minutes

JackpotPalace Casino hold the following gambling licenses :

• Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Jackpot Palace casino - USA

Contact Information;

Email :	[email protected]
Phone :	International +350 200 2224
	Germany 0800 000 5147
	Austria 0800 005 085
	Switzerland 0800 001 726
	Canada 1 866 966 2451
	Denmark 808 89560
	France 0805 101 148
	Italy 800 897 656
	Spain 800 300 820
	United Kingdom 0808 238 6070

Players from United Kingdom accepted.

Jackpot Palace does not accept players from the following countries:U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Jackpot Palace casino do not publish the Return to Player/House Edge information for their slots games.

Jackpot Palace do run a comp point program but do not provide any information about it on their website.

Jackpot Palace's use of Boss Media software immediately places them on the list of venues we'd recommend players avoid.

There are no associated casinos to display.