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7.1

Kaboo Status: Does not accept players from United States

Kaboo Casino

Overview

Review last updated – May 2017

Kaboo Casino were established in 2015 as a sister casino to Thrills and SuperLenny and like them they run on the Everymatrix platform and are owned by Betit Operations Ltd – they are based in Malta.  Kaboo Casino use software by Net Entertainment, NYX Interactive, Microgaming, Play ‘N Go, Ash and WMS.  Their website design is intriguing – like the character of SuperLenny, the eponymous Kaboo, is fundamental to the design – it is an enigma that cannot be defined – an essence that seems to exist outside the laws of nature.   The website background is black and green and appears to be a spacescape.  Kaboo have no complaints logged at any of the major gambling portals.

Trustworthiness

 - 8 / 10

Kaboo casino have a low level of unresolved player issues and have been responsive in their communications with this site's Dispute Mediation service.

For references see Thrills Group Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

 - 6 / 10
100% up to £100
Max Bonus 100
Min Deposit 10
Max Bet 5
Type Cashable
Wagering 30x(d+b)
50 complimentary spins on Starburst
# of Spins 50
Spin Value 0.10
Max Bet 5
Max Win NA
Wagering NA
Country/Regional Restrictions: Bosnia & Herzegovina, Bulgaria, Czech Republic, China, Croatia, Denmark, Estonia, France, Georgia, Greece, Hungary, India, Indonesia, Ireland, Italy, Latvia, Lithuania, Mauritius, Moldova, Pakistan, Poland, Romania, Russia, Slovakia, Slovenia, Portugal, Spain, Thailand, Turkey, Ukraine & USA
BONUS CODE: NA CLAIM BONUS
Value to Player for:
£7.27
Bonus Value
low roller
mid
mid roller
mid
high roller
mid
superhigh roller
n/a

Payout Speed: 24 hours

 - 10 / 10

Kaboo state that withdrawals are normally completed in 24 hours.

Maximum Withdrawal - €50,000 per day.

Minimum Withdrawal - None listed.

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, Trustly, EuTeller, Sofort, iDeal, Paysafecard and Bank Transfers

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 10 / 10

Kaboo use Net Entertainment software and add in slots games from Microgaming, Play 'N Go, Ash, WMS and NYX for their instant play casinos. Check out our Net Entertainment Software Review.

You cannot see the games offered by Kaboo Casino until you have signed up.

Game selections are as follows:

Instant

Table Games – 31

Slots – 525

Video Poker – 16

Live – 16

Jackpot – 17

Customer Service

 - 0 / 10

Email Testing Record

  • November 2016 - No longer give email support
  • November 2016 - 2hours 19 minutes
  • October 2015 - 27 minutes.

Licensing

 - 10 / 10

Kaboo hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Kaboo currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Kaboo Casino: Italy, Spain, France, Denmark, Guadeloupe, Martinique, China, Hong Kong, Malaysia, Romania, Ireland, Portugal, Bosnia & Hersegovina, Bulgaria, Czech Republic, Croatia, Denmark, Estonia, France, Georgia, Greece, Hungary, India, Indonesia, Latvia, Lithuania, Mauritius, Moldova, Pakistan, Poland, Russia, Slovakia, Slovenia, South Africa, Thailand, Turkey, Ukraine or the United States.

Contact Information:

Email : support-en@kaboo.com
Address : Betit Operations Ltd.
Central North Business Centre
Level 5
Fawwara Lane
SLM 1670
Sliema
Malta
Telephone : +44 8000 119 554
Telephone : +44 8000 119 572
Live Chat : 24/7 live chat support is available on the casino website.

Affiliate Program - Thrills Affiliates.

Restricted Countries

Kaboo does not accept players from the following countries: Algeria, China, Comoros, Denmark, Ecuador, Faroe Islands, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Greenland, Guadeloupe, Hong Kong SAR China, Indonesia, Iran, Ireland, Italy, Libya, Malaysia, Martinique, Mayotte, Myanmar [Burma], New Caledonia, Portugal, Romania, Réunion, Saint Pierre and Miquelon, Singapore, South Africa, Spain, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States, Wallis and Futuna.

Slots RTP

Kaboo Casino publish the RTPs for all of their slots games.

Comp Points

Kaboo Casino do not appear to offer any sort of comp points program for players.

Closing Thoughts

Kaboo Casino deserve mention for their fast customer service and their attractive website design which helps improve player experience on their site. Our reviewer had occasion to engage with the Live Chat service offered on the site and found the customer service operative to polite and well-informed and their response time was excellent. Unfortunately the casino was experiencing technical issues each time our reviewed was on site. The design is aesthetically pleasing but the load times for the pages was unacceptably long and it sometimes took several attempts to get a link to open at all. Once these issues are ironed out our reviewer believes that customers will have positive experiences on site. Be aware that there are a variety of different country restrictions for different games and bonuses on the site - these can be found in the body of this review. Unfortunately Kaboo do not give a minimum withdrawal amount on their website so we cannot advise of this either. Players cannot see the games offered by the casino without logging in - though at the end of the Terms and Conditions the RTPs for games are given - so this is probably indicative of what is offered - though we do not guarantee this.

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Promotional Terms & Conditions

100% up to £100
Max Bonus 100
Min Deposit 10
Max Bet 5
Type Cashable
Wagering 30x(d+b)
50 complimentary spins on Starburst
# of Spins 50
Spin Value 0.10
Max Bet 5
Max Win NA
Wagering NA

This promotion is only available to new players and only once they've made their first deposit.

The Kaboo Welcome bonus currently consists of a bonus of 100% up to £100 plus 50 complimentary spins on Starburst.

The minimum deposit that will trigger the bonus is €10.

This bonus has a wagering requirement of 30x(deposit+bonus) for the deposit bonus and winnings from the complimentary spins do not carry a wagering requirement but the deposit bonus wagering requirement must be completed before the free spin winnings can be withdrawn.

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

The maximum allowed bet is £5 on any single round of play.

There is no maximum win on either the deposit bonus or the complimentary spins.

The bonus is cashable.

Players from the following countries are not eligible to receive this bonus - Bosnia & Herzegovina, Bulgaria, Czech Republic, China, Croatia, Denmark, Estonia, France, Georgia, Greece, Hungary, India, Indonesia, Ireland, Italy, Latvia, Lithuania, Mauritius, Moldova, Pakistan, Poland, Romania, Russia, Slovakia, Slovenia, Portugal, Spain, Thailand, Turkey, Ukraine & USA

Game Weightings:

  • Video slots, Classic slots & Jackpot slots: 100%
  • Arcade & Scratch games: 100%
  • Other table games: 40%
  • All Roulette 5%
  • All Video Poker: 5%
  • All Black Jack games & Baccarat including Punto Banco: 5%
  • 3-card Poker, Oasis Poker: 5%
  • All Live Casino tables: 5%

 

 

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