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blacklisted casino thepogg

This casino is blacklisted!

This operator has been Blacklisted by ThePOGG.com due to highly problematic business activities. We consider all Blacklisted operators to be extremely high risk to players and strongly encourage players never to consider handing money to a Blacklisted operator.

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– Non-cooperative with the management of player complaints.

– Email support takes longer than average to respond.

– Unlicensed – AVOID, AVOID, AVOID!

– Low value registration incentives.


Kahuna Casino Review

Review last updated - September 2019.

OVERVIEW | 3.34/10


Kahuna Casino are a brand claiming a license in Curacao though there is no link to a license on their site and so we consider them unlicensed. They are operated by Mountberg Limited, though again this information does not appear on site though it was given by Live Support. They provide a decent range of games - in the region of 800 - across categories including: live games, jackpots and slot games - from: BetsoftMicrogaming, GameArt, Evolution Gaming, iSoftBet, 1x2 Gaming, Oryx and  Intervision.   Kahuna Casino use a basic website design united by their chosen colour palette of: purple, turquoise, yellow and white.  Their logo is their name in white curved capitals of varying sizes - the vowels "a", "u" and "a" are smaller and are topped or bottomed with a line in turquoise, yellow and purple respectively.

TRUSTWORTHINESS | 0/10


Kahuna Casino are owned by an operator that previously ran on the Danguad Limited license but have switched to a license under a company called 'Mountberg Limited'. A small handful of operators, all previously licensed by Danguad Limited, also switched to this license at the same time. As such, it seems reasonable to conclude that Mountberg Limited are either a new license run by the same parties as Danguad Limited or the casinos running on Mountberg Limited are all owned by the same group who have switched to a new provider.

While they were running on the Danguad Limited license a person claiming to be a "manager" of one of the Mountberg Limited properties - Vegas Berry - communicated to other parties within the affiliate industry that their Blacklisted status with this service was due to "thepogg put all sites who does not want to pay them [on the Blacklist]". This is a demonstrably untrue statement. Their Blacklist status was due to their association with a Blacklisted license (Danguad Limited) and we have communications from the same individual over multiple mediums during this time period asking for information on what deal they would need to offer us to get a "good position", which never received any request for payment of any sort.

Given that the communications sent to other affiliates are demonstrably untrue and disparaging of this service Vegas Berry will remain on our Blacklist despite moving off the Danguad Limited license. As it's likely that either the Mountberg Limited license is associated with the operators of Danguad Limited or that they are being operated by the same people running Vegas Berry, the Mountberg Limited properties will also be Blacklisted.

The Danguad Limited operators are part of a network that have engaged in retroactively changing their terms and conditions to restrict a game after two players had significant wins that they did not want to pay. One of the players in question presented evidence to demonstrate that the term had not been in place at the time they played. In response to this evidence the operator looked to discredit, suggesting that it was not reliable. However, we then checked our own ChangeDetection.com report and found that not only had the player been correct when they asserted that the term had not been in place at the time they played but that the terms document had been updated at the time the change was made to contain a 'Last Updated' date that was significantly before the date of change (the update was made on the 27th of November but the terms document was changed to state that the last update occurred on the 1st of September).

Another operator on the Danguad Limited license have refused to pay a player based on what they claim is a violation of their maximum bet rule. However upon examination there was no betting combination on the game in question that could have resulted in that bet size. When we challenged the operator about this they claimed that the player used the double feature and that is how the bet size was listed at the value it was. The problem with this explanation is that the game in question does not have a double feature. When asked about this the operator became non-responsive.

An employee of an operator on the Danguad Limited license has posted an abusive message on our Facebook page.

An operator in this group has been found accepting deposits and wagers from a country that they cannot issue payment to - effectively free rolling players by allowing player from that country to lose without the possibility of ever winning.

We consider this group to be fundamentally dishonest in their practices and would strongly advise all players to choose an alternative casino to play with.

(-1) Progressive Jackpot Monthly Withdrawal Cap - "Maximum withdrawal amount processed to a player is 2000 €/$ or equivalent in other currencies per week and 5000 €/$ or equivalent in other currencies per month, unless otherwise specified in the promotional Terms & Conditions. Exceptions to these limits can be made at the management’s discretion for players having reached the VIP status." 04/09/2019. Terms and Conditions state that winnings will be paid at a rate of €5,000/month and there is no mention of progressive jackpots being excluded from this. Since it is the software provider and not the casino that provides the winnings for Progressive Jackpots, or the jackpot contributions in case of local networks, ThePOGG can see no legitimate reasons for implementing this policy to progressive jackpots other than to frustrate players into losing part or all of their balance back. As Mucho Vegas are offering jackpots running into multiple millions this policy could result in a player having to wait decades to receive full payment.

For references see Danguad Group Player Issues and Mountberg Limited Issues.

BONUSES | 5 / 10


100% up to €1000
Max Bonus 1000
Min Deposit 25
Max Bet 5
Type Cashable
Wagering 30x(D+B)
Deposit Method Restrictions:
Country/Regional Restrictions:

Terms and Conditions

The Kahuna Casino Welcome bonus currently consists of a bonus of 100% up to €1000.

The minimum deposit that will trigger the bonus is €25.

This bonus has a wagering requirement of 30x(deposit+bonus) for the deposit bonus.

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

The maximum allowed bet is €5 on any single round of play or 10% of the current balance - whichever is lower.

There is no maximum win on the deposit bonus.

This bonus is cashable.

Game Weightings:

    We suspect games weightings do apply but we cannot find these on site and so would caution players strongly against playing this bonus - particularly since this operator is Blacklisted at ThePOGG


BONUS: 100% up to €1000
Try another casino
Value to Player for:
$1.71
Bonus Value
low roller
mid
mid roller
mid
high roller
mid
superhigh roller
low

Payout Speed: 4 days | 6 / 10


Kahuna Casino state on their website that it takes up to 2 business days to process withdrawals and then they are instantly approved.

Maximum Withdrawal - €2,000 per week; €5,000 per month - not excluding progressive jackpots.

Minimum Withdrawal - €100 - significantly higher than the majority of other operators.

Banking options available - Credit/Debit cards, BitCoin, NeoSurf.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 10 / 10


Kahuna Casino use Microgaming software for their instant play casino alongside a selection of games from: Net Entertainment, 1x2 Gaming, BetSoft, Evolution, Oryx, Intervision, iSoftBet and GameArt. Check out our Microgaming Software Review.

Game selections are as follows:

Instant

Table Games – 110

Slots – 624

Video Poker – 90

Live - 5

Jackpot - 47

Customer Service | 0 / 10


Email Testing Record

  • Septmeber 2019 - No response.

Licensing | 0 / 10


No license details are given on the Kahuna site to the best of our knowledge and we have looked thoroughly.

Restricted Countries


Players from United States NOT accepted.

Kahuna does not accept players from the following countries: Australia, Canada, Costa Rica, Czech Republic, France, French Guiana, French Polynesia, French Southern Territories, Hong Kong, Italy, Malta, Netherlands, Netherlands Antilles, Panama, South Africa, Spain, Sweden, Switzerland, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact


Contact Information:

Email : [email protected]

Slots RTP


Kahuna do not appear to give the RTPs for their games.

Comp Points


Kahuna offer the Explorers' VIP club - not enough details are given on site for ThePOGG to determine its true worth for players.

Closing Thoughts


Kahuna casino are Blacklisted at ThePOGG - further details can be located in the Trustworthiness section of this review if required.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

Kahuna
Found for the player

Kahuna Casino - refused self exclusion

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flag-us United states