OVERALL VERDICT
1.00/10

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OVERALL VERDICT

1.00/10

PAYOUT SPEED

0/10

Customer Service

0/10

Bonuses

1/10

Software

2/10

Licensing

2/10

WEBSITE

OWNERSHIP

Engage Entertainment Group Inc.

AFFILIATE PROGRAM

Kings Chance Affiliate

This casino is not recommended!

This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

Why not try these great operators instead?

There are no recommended casinos to your country to display.

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– Long delays on payment of withdrawals.

– Email support takes longer than average to respond.

– No effective regulation. Licensed in name only.

– Low value registration incentives.

Kings Chance Casino Review

Name: Kings Chance Casino Review
Item: Kings Chance
Rating: 1.00
Author: ThePOGG

Review last updated - June 2017

OVERVIEW | 1.00/10

KingsChance casino were a Rival operator who are represented by 100Affiliates, the same affiliate program as SunsetSlots, and list their ownership as Engage Entertainment.

TRUSTWORTHINESS | 1/10

Kings Chance are represented by the 100Affiliate program and list their ownership as Engage Entertainment.

CasinoMeister has asserted that the owners of SunSet Slots casino - who are represented by 100Affiliates AND list their ownership as Engage Entertainment - have dishonestly acquired an email marketing list. CasinoMeister is widely considered one of the most credible affiliate portals online today and this sort of accusation makes us extremely uncomfortable..

During the December 2013 review update we came across a player complaint where Rich casino who are owned by Engage Entertainment appear to have instituted a Spirit of the Bonus fund confiscation. This is absolutely unacceptable behaviour.

7Spins casino who are own by Engage Entertainment have failed to cooperate fully with our complaint service. While the casino were happy to tell us that this player involved had been running multiple accounts, they refused to provide any evidence to support that claim. Given that all this casino hold their licenses in Curacao by a Master License holder we've found to be consistently non-responsive to complaints this effectively means that the player has no-where to go to get an independent review of a decision to confiscate funds, leaving the casino as the final arbitrator with regard to decisions that they benefit from financially.

At least one of the casinos owned by Engage Entertainment, Winward, appears to have historical associations with the now defunct Top Game casino software.

21Dukes - an operator owned by Engage Entertainment - took nearly 2 years to pay a player a low 5 figure balance and pressured the player by suggesting that the player would be paid faster if they were to pay more and if they didn't pay they'd reduce the player's withdrawal limit even further, going so far as to suggest a monthly withdrawal limit of 100 credits, which would have resulted in the balance taking decades to pay.

Engage-Entertainment's legal department have contacted us to insist that each of their operators is entirely independent. This may be true but we feel that players should be aware of all of the activities of the properties owned by this group.

For references see FastTrack_Affiliates Group Player Issues and Engage Entertainment Group Player Issues.

BONUSES | 1 / 10

Kings Chance Casino Review does not currently offer a bonus that we can reasonably evaluate.

Deposit Method Restrictions:

Country/Regional Restrictions:

Payout Speed: ? | 0 / 10

The Diceland website gives no information that we could find on how long withdrawals will take to process.

Minimum withdrawal - Not defined.

Maximum withdrawal - $1000-$35000/week depending on VIP level.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), PaySafeCard, Poli, UKash, Sofort, Giropay, iDeal, 4B, Euro6000, Dankort, PostePay, CartaSi, Nordea, ePay.bg, and Bank Transfers

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Software | 2 / 10

Kings Chance casino use Rival software, a software provider who have been unable to explain connections between their company and a company that supposedly did independent games testing for them. They also use Betsoft, Visionary iGaming and Pariplay sortware. Check out our Top Game Software Review.

Game selections are as follows;

Download

Table Games – 13

Slots – 151

Video Poker – 5

Jackpots - 3

Live - 3

Customer Service | 0 / 10

Email Testing Record

June 2015 - No Response
November 2014 - 33 minutes
June 2014 - 6 minutes
December 2013 - 22 minutes
September 2013 - No Response

Licensing | 2 / 10

Kings Chance hold the following gambling licenses :

Curacao eGaming - Kings Chance casino are licensed in Curacao by the Curacao eGaming Master License holder. We have had no success contacting this license holder, either directly or via the affected player, about player complaints and consider them to be completely non-responsive. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Kings Chance casino; Netherlands Antilles, Mauritius, Israel, Costa Rica United Kingdom

Contact Details;

Email :	[email protected]
Phone :	1-800-765-948

Affiliate Program - 100% Affiliates.

Restricted Countries

Players from United States NOT accepted.

Kings Chance does not accept players from the following countries: Afghanistan, Asia, American Samoa, Oceania, Belgium, Brunei Darussalam, Bulgaria, Cambodia, Chad, Congo, The Democratic Republic of The Congo, Eritrea, France, French Guiana, French Polynesia, French Southern Territories, Greece, Guadeloupe, Guam, Guinea-bissau, Haiti, Hong Kong, Iran, Iraq, Israel, Italy, Democratic People's Republic of Korea, Libya, Martinique, Monaco, Myanmar, Netherlands, Philippines, Puerto Rico, Romania, Singapore, Somalia, Sudan, Syrian Arab Republic, Tajikistan, Turkey, Turkmenistan, United Kingdom, United States, United States Minor Outlying Islands, Uzbekistan, Venezuela, Virgin Islands, U.S., Yemen, Zimbabwe.

Contact

Slots RTP

Kings Chance casino do publish the Return to Player (RTP)/house edge figures for all of their slots games.

Comp Points

Kings Chance do not appear to offer any form of comp point program.

Closing Thoughts

KingsChance are associated in two different ways - via their affiliate program and their company ownership information - with an operator that have been called out by the most significant player advocate in operator for engaging in what amounts to data theft. We can't verify that these claims are true, but they're enough that we wouldn't want our players engaging with this operator.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

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Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.