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7.75

Kroon Status: Does not accept players from United States

Ownership:
BML Group Ltd
Affiliate Program:
Betsson Group Affiliates

Kroon Casino

Overview

Review last updated – April 2018

Kroon Casino were previously a stand-alone casino who were taken over by BML Group Ltd and they have racked up a wealth of positive feedback on gambling related message boards since their acquisition by the Betsson group – an industry giant – which can only be good for customers. Licensed in Malta by the MGA , Kroon Casino offers a wide selection of games – in the region of 1000 – across categories including: slots, table games, jackpots and live play games. Software providers include: IGT, Play ‘N Go, Evolution, Red Tiger, Thunderkick, NYX Gaming, Yggdrasil, iSoftBet, Leander Games, Scientific, Microgaming and NetEntertainment. Full details of KroonCasino’s sister properties can be found on the BML Group Ltd’s Maltese License page.  The casino’s website utilises a: black, white and orange colour scheme and its logo is its name in white with an orange crown enclosed in an orange cirlce to the left-hand side.

Trustworthiness

 - 8 / 10

In early 2018 a representative from the Betsson group - the owners of Kroon - reached out to this service and with their help we have managed to review and resolve all historic complaint issues with this group. We now have a strong, positive, working relationship with this group that will allow us to assist players with complaint issues. As such we're very happy to welcome all the properties being run by this group to Recommended status.

Bonuses

 - 10 / 10
100% up to €200
Max Bonus 200
Min Deposit 10
Max Bet 6/0.50
Type Cashable
Wagering 15xb

The Kroon Welcome bonus currently consists of a bonus of 100% up to €200 plus 50 complimentary spins on Twin Spin Deluxe.

The minimum deposit that will trigger the bonus is €10.

This bonus has a wagering requirement of 15xbonus for the deposit bonus and 15xwinnings for the complimentary spins.

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

The maximum allowed bet is €6 on any single round of play and €0.50 on any single payline.

There is no maximum win on either the deposit bonus or the complimentary spins.

The bonus is cashable.

Players who deposit via Neteller or Skrill are not eligible for this bonus.

Available to newly registered players only.

Bonus and associated winnings will expire after 90 days if the wagering requirements are not completed.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

 

Deposit Method Restrictions: Neteller, Skrill
BONUS CODE: NA RECOMMENDED BONUSES
Value to Player for:
€26.83
Bonus Value
low roller
top 10
mid roller
high
high roller
high
superhigh roller
high

Payout Speed: 7 days

 - 3 / 10

Kroon's website states that withdrawals take up to 5 BUSINESS days to process hence the 7 days quoted to allow for weekends.

Maximum Withdrawal - €10, 000 in 24 hours.

Minimum Withdrawal - €20.

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, PaySafeCard, iDeal and bank transfer - the website indicates in the payments section that only withdrawals by bank transfer are available.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 10 / 10

Kroon Casino use Net Entertainment software for their instant play casino, but bolt on a series of Microgaming IGT, Play 'N Go, Evolution, Red Tiger, Thunderkick, NYX Gaming, Yggdrasil, iSoftBet, Leander Games and Scientific Games. Check out our Net Entertainment Software Review.

Game selections are as follows:

Instant

Table Games – 52

Slots – 805

Video Poker – ?

Live – ?

Jackpot – 146

Customer Service

 - 10 / 10

Email Testing Record

  • April 2018 - 10 minutes.
  • November 2016 - 34 minutes
  • June 2015 - 9 minutes
  • November 2014 - 22 minutes
  • June 2014 - 6 minutes
  • December 2013 - 19 minute
  • October 2013 - 16 minutes

Licensing

 - 8 / 10

Kroon hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Affiliate Program - Affiliate Lounge.

Restricted Countries

Kroon does not accept players from the following countries: Afghanistan, Algeria, Angola, Australia, Austria, Bahrain, Belgium, China, Cuba, Czech Republic, Denmark, Eritrea, Estonia, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Georgia, Greece, Guadeloupe, Guyana, Hong Kong SAR China, Hungary, Indonesia, Iran, Iraq, Italy, Jordan, Kuwait, Latvia, Libya, Lithuania, Malaysia, Martinique, Mauritania, Mauritius, Morocco, Norfolk Island, North Korea, Oman, Pakistan, Portugal, Qatar, Romania, Rwanda, Réunion, Saudi Arabia, Somalia, South Africa, Spain, Sudan, Tunisia, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Arab Emirates, United Kingdom, United States, Yemen.

Contact

Contact Details:

Email : support@krooncasino.com
Phone : 020-8946038

Slots RTP

Kroon casino publish the house edge figures for all of their Net Entertainment slots games.

Comp Points

Kroon casino do not appear to offer any form of comp point program.

Closing Thoughts

Kroon Casino have a positive reputation as part of the Betsson group. Players should note that the website indicates that withdrawals can only be made using bank transfer - it is worth checking this with support. We cannot create an account with this operator since they cannot accept UK players and therefore you would need to clarify this for yourself. Also be aware that if more than 30 withdrawals are actioned in a month a 2% admin fee will be charged on subsequent withdrawals.

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Promotional Terms & Conditions

100% up to €200
Max Bonus 200
Min Deposit 10
Max Bet 6/0.50
Type Cashable
Wagering 15xb

This promotion is only available to new players and only once they've made their first deposit.

The Kroon Welcome bonus currently consists of a bonus of 100% up to €200 plus 50 complimentary spins on Twin Spin Deluxe.

The minimum deposit that will trigger the bonus is €10.

This bonus has a wagering requirement of 15xbonus for the deposit bonus and 15xwinnings for the complimentary spins.

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

The maximum allowed bet is €6 on any single round of play and €0.50 on any single payline.

There is no maximum win on either the deposit bonus or the complimentary spins.

The bonus is cashable.

Players who deposit via Neteller or Skrill are not eligible for this bonus.

Available to newly registered players only.

Bonus and associated winnings will expire after 90 days if the wagering requirements are not completed.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

 

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