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3.70

Lady Lilo: Blacklisted

Top Casinos: United Kingdom

Lady Lilo Casino

Players from United Kingdom cannot play at Lady Lilo casino.

Overview

Review last updated – March 2020

(This casino is listed as ‘Coming Soon’ but given the nature of the issues with this group, and the large number of reviews already posted by various ‘independent’ review sites, it seems appropriate to highlight the problems with this group in advance of the launch, basing the data on the other properties run by this company.)

Lady Lilo Casino is a casino operated by Green Feather Online Limited. Green Feather Online Limited has been tied to one of the most complained about rogue groups in the industry – the Game Tech Group – via web coding resources that were used exclusively by operators associated with this group and branding that is shared with a UK licensed operator that has been clearly tied to a Game Tech Group operator. They offers a selection of games from: Playson, Microgaming, Amaya and GameScale. The site use a colour scheme that uses purple and white.

Trustworthiness

 - 0 / 10

Green Feather Online Limited have been tied to the Game Tech Group N.V. The factors that have led us to this conclusion are detailed in a previous article published by this site - Game Tech Group - The Hydra Grows New Heads.

We consider the Game Tech Group to be one of the most dangerous groups for players to engage with and hold the same concerns regarding any company they are associated with.

During the background research on this group of casinos we did find some substantially negative reports, both seemingly from the same player at different portals, revolving round Conan casino seizing over $30k due to breach of Terms and Conditions. As it turns out, it seems that two bonuses were added to the players account in quick succession, one large bonus (£600) and another small bonus (£30). The casino then enforced the maximum bet rule for the smaller bonus so the player’s wagers of £100/hand breached the term. In the instance of two bonuses being added to the account in such a short time frame (the player claims they must have been added at exactly the same time and the casino claim there was a 2 minute delay), we would be inclined to view these as the same bonus. To seize such a large win on what can only be considered dubious grounds certainly isn’t a great confidence booster.

In late 2014 a situation came to light where an affiliate was found to be hacking into other sites and posting their gambling links on these sites without the owners knowledge or permission. This activity is clearly illegal and unethical. The majority of casinos that were receiving traffic from this affiliate closed the affiliate's accounts upon finding out what the affiliate was doing, however some casinos, whether via intent or insufficient security policies, continued to be listed on these sites for many months after the activity of this affiliate came to light. Many other brands managed to quickly take action to get themselves removed from the hacked sites (closing the affiliate account down and ensuring that new accounts could not be open).

In early 2016 this group were caught running pirated Net Entertainment games.

The Game Tech Group N.V. license holders were previously licensed by the MGA. After legal consultation the MGA were advised that the terms this group use to limit the maximum allowed bet during non-bonus play contravened EU consumer protection law. On this basis the MGA instructed the license holders to repay confiscated funds tied to a complaint that occurred while they held an MGA license. The Game Tech Group N.V. refused to do so and subsequently became non-responsive.

The Game Tech Group N.V. has enforced predatory terms prohibiting "betting systems" on a player who flat bet on a single number on Roulette. If flat betting on a single number is considered a "betting system" any player that chooses to with this group could be considered to be in violation of this term.

Various companies within this extended group have started extending self exclusions at all properties they own. Ordinarily we would consider this a positive, but the operators are performing no checks at registration for self excluded accounts. The result of this is that if a player happens to sign-up with another property on the same license the operator refuse to return losses, as the player has breached their self exclusion and refuse to pay wins. This policy allows the operator to free roll the most vulnerable players, placing themselves in a position where they can only profit from self excluded players.

In 2019 large numbers of casinos associated with the Game Tech Group associated companies were identified working with ethically bankrupt affiliate advertising sites to target and exploit gambling addiction. These affiliates were targeting search terms in Google relating to bypassing national self-exclusion schemes and then heavily populating the resultant pages with adverts for the operators associated with the various companies tied to the Game Tech Group who they knew would accept this traffic despite knowing it was comprised of self-confessed addicts.

For references see Game Tech Group Player Issues

Bonuses

Payout Speed: 7 days

 - 5 / 10

The Lady Lilo Casino website does not provide any information on their withdrawal times. As such we assume Neteller withdrawals are paid in an average 5 business days.

Minimum withdrawal - .

Maximum Withdrawal - €5000 per transaction

Banking options available - Credit/Debit cards

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 10 / 10

Lady Lilo Casino use Microgaming, NYX Gaming, Elk Studios and Betsoft.

Game selections are as follows:

Instant

Table Games – 180

Slots – 1260

Video Poker – 18

Live – 45

Customer Service

 - 9 / 10

Email Testing Record

  • February 2020 - 5 hours 31 minutes.

Licensing

 - 7 / 10

LadyLilo Casino hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United Kingdom NOT accepted.

Lady Lilo does not accept players from the following countries:Guernsey, Isle of Man, Jersey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.

Contact

Slots RTP

Lady Lilo Casino do not publish the RTP/house edge figures for any of their slots games.

Comp Points

Lady Lilo Casino do not appear to offer a comp point program though they do allow you to earn VIP points which dictate which level of benefits you'll receive over the next month.

Closing Thoughts

For very good reason we consider any group associated with the extended Game Tech Group a serious risk to players. Rogue practices and fundamentally unfair treatment of players are, in our experience, commonplace when dealing with the properties associated with this company. And the Prism Marketing properties are no exception - with a number of very worrying complaints processed long before we could get their reviews published. We cannot emphasise strongly enough that players should NOT engage with these sites.

Other Associations

There are no associated casinos to display.

Best Casinos: United Kingdom

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.