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5.98

Lady Lucks:

Not recommended status

Top Casinos: United Kingdom

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Lady Lucks: Not Recommended

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Lady Lucks is not recommended!.

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Lady Lucks Casino

Players from United Kingdom are welcome at Lady Lucks casino.

Overview

Review last updated - May 2018.

Lady Lucks Casino are operated by Alea Gaming  Ltd and they are dual licensed by the MGA in Malta and by the UKGC in the United Kingdom. They have appointed Promediate as their ADR (Alternative Dispute Resolution Service).  Lady Lucks Casino are sister property to Slots Million and they offer a broad range of games by: Play 'n Go, 2 by 2 Gaming, Scientific Games, Side City Studios, Thunderkick, Quickspin, NextGen, Big Time Gaming, Red Tiger, Push Gaming, Yggdrasil, Realistic, FUGA, IGT, Pragmatic Play, ELK Studios, Leander Games, Lightning Box, Rabcat, Ainsworth, 1x2 Gaming, Genesis, Core Gaming, Irondog, Just for the Win, GamesLab, Gamevy, Bet Digital, Foxium, Games Warehouse, Merkur Gaming, Net Entertainment and Microgaming.  Their site design is built upon a colour palette of blue, red and white and their logo is their name in red with a thick white outline.

 

Trustworthiness

 -  3 / 10

Lady Lucks are currently represented by Alea Affiliates. This program carries aggressive gagging clauses within their contract effectively allowing the program to censor what is published on their partner websites, regardless of whether the content is factually accurate or not. We will not work with operators carrying this type of clause as it could be used to impede our ability offer honest reviews.

Lady Lucks are part of the Alea Gaming Ltd group. This group and was previously part off the Affiliate Republik program. This program represented Tropezia Palace. Tropezia Palace were subsequently broken off onto their own affiliate program but much of the ownership of the operation remained the same. At this point in time the management of the program used this as an opportunity to retroactively insert unfriendly terms into their contracts that detrimentally impacted the affiliates that had already provided them with traffic.

For references see Affiliate Republik Group Affiliate Issues

Bonuses

 -  7 / 10

100% up to £100

Max Bonus 100
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 50xb

Terms and Conditions

The Lady Lucks Welcome bonus currently consists of a bonus of 100% up to £100 plus 50 complimentary spins on Starburst.

The minimum deposit that will trigger the bonus is £20.

This bonus has a wagering requirement of 50xbonus for the deposit bonus and 50xwinnings for the free spin winnings.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is £5 on any single round of play.

There is no maximum win term for the deposit bonus or complimentary spins.

The bonus is cashable.

Deposits via EcpPayz, Neteller or Skrill are not eligible for the Welcome Bonus.

Only players from the UK are eligible to receive this bonus.

Bonus and associated winnings will expire if the associated wagering requirements are not completed within 7 days.

Game Restrictions:

  • progressive jackpot games, table games and Live dealer

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

 

Deposit Method Restrictions Deposit Method Restrictions: EcoPayz, Neteller, Skrill
Country/Regional Restrictions Country/Regional Restrictions: Only available in the following countries: UK

BONUS CODE: NA

CLAIM BONUS
Value to Player for:
£9.12
Bonus Value
low roller
mid
mid roller
high
high roller
high
superhigh roller
n/a

Payout Speed: 48h

 - 9 / 10

Our review reports withdrawals paid within 48h.

Minimum withdrawal – £30.

Maximum withdrawal – £50,000 every 30 days.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), PaySafeCard, Trustly and Bank transfer.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 -  2 / 10

Lady Lucks casino use Net Entertainment Games software for their instant play casinos and add in a selection of They also add in a selection of slots games from Microgaming, Play N Go, 2 by 2 Gaming, Scientific Games, Side City Studios, Thunderkick, Quickspin, NextGen, Big Time Gaming, Red Tiger, Push Gaming, Yggdrasil, Realistic, FUGA, IGT, Pragmatic Play, ELK Studios, Leander Games, Lightning Box, Rabcat, Ainsworth, 1x2 Gaming, Genesis, Core Gaming, Irondog, Just for the Win, GamesLab, Gamevy, Bet Digital, Foxium, Games Warehouse and Merkur Gaming.

.

Game selections are as follows:

Instant

Table Games – 10

Slots – 73

Customer Service

 -  10 / 10

Email Testing Record

  • May 2018 - 29 minutes.
  • November 2016 - No answer
  • December 2015 - 1 hour 14 Minutes (Need to create an account to get even simple support questions answered)
  • June 2015 - 27 Minutes
  • December 2014 - 6 hours 3 minutes

Licensing

 -  10 / 10

Lady Lucks hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Slots Million currently use Promediate. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United Kingdom accepted.

Lady Lucks does not accept players from the following countries: Afghanistan, Asia, Aland Islands, Europe, Albania, Algeria, Africa, American Samoa, Oceania, Andorra, Angola, Anguilla, North America, Antarctica, Antigua and Barbuda, Argentina, South America, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, The Democratic Republic of The Congo, Cook Islands, Costa Rica, Cote D'ivoire, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-bissau, Guyana, Haiti, Heard Island and Mcdonald Islands, Holy See (Vatican City State), Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Democratic People's Republic of Korea, Republic of Korea, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinia, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russian Federation, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia and The South Sandwich Islands, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Syrian Arab Republic, Taiwan, Province of China, Tajikistan, Tanzania, United Republic of, Thailand, Timor-leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United States, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe.

Contact

Contact Details:

Email : [email protected]
Address : Alea Gaming Ltd
Sky Offices
2C Marina Street
Pieta
PTA2904
Malta

Slots RTP

Lady Lucks casino do not publish the house edge (RTP) information for any of their slots games.

Comp Points

Lady Lucks casino do not appear to offer any form of comp point program.

Closing Thoughts

Players should be aware that Lady Lucks have a fairly high minimum withdrawal at £30. After 30 months of dormancy balances at Slots Million will be remitted to the customer and if they cannot be satisfactorily located then balances will be donated to the GREAT Foundation who facilitate education for underprivileged children in India.

Best Casinos: United Kingdom

United Kingdom country flag

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.