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5.75

Lapalingo Status: Does not accept players from United States

Affiliate Program:
Lapalingo Affiliates

Lapalingo Casino

Overview

Review last updated – May 2018

Lapalingo Casino are a brand licensed in Malta under the name Rabbit Entertainment Limited and in Curacao under the name Danguad Ltd. Lapslingo casino are the sister property to Lord Lucky Casino. They provide a decent range of games – in the region of 500 – across categories including: live games, jackpots, slot games and table games – from: BetsoftMicrogaming, GameArt, Evolution Gaming, 1×2 Gaming, Oryx and  RCT Gaming. Lapalingo Casino use a basic website design united by their chosen colour palette of: white, green and grey.  Their logo is simply their url. Lapalingo Casino have no unresolved complaints outstanding at the major online gambling portals.

Trustworthiness

 - 4 / 10

Lapalingo are part of a network of operators, running on the Danguad Ltd license, a license that is Blacklisted with this service for reasons detailed below. However, as they hold a independent MGA license the Blacklist status will not automatically carried over and this operator will start a Needs Work status.

Danguad Ltd licensees have engaged in retroactively changing their terms and conditions to restrict a game after two players had significant wins that they did not want to pay. One of the players in question presented evidence to demonstrate that the term had not been in place at the time they played. In response to this evidence the operator looked to discredit, suggesting that it was not reliable. However, we then checked our own ChangeDetection.com report and found that not only had the player been correct when they asserted that the term had not been in place at the time they played but that the terms document had been updated at the time the change was made to contain a 'Last Updated' date that was significantly before the date of change (the update was made on the 27th of November but the terms document was changed to state that the last update occurred on the 1st of September).

Jackpot Knights - another operator on the Danguad Limited license - have refused to pay a player based on what they claim in a violation of their maximum bet rule. However upon examination there was on betting combination on the game in question that could have resulted in that bet size. When we challenged the operator about this they claimed that the player used the double feature and that's how the bet size was listed at the value it was. The problem with this explanation is that the game in question does not have a double feature. When asked about this the operator became non-responsive.

An employee of an operator on the Danguad Limited license has posted an abusive message on our Facebook page.

An operator in this group has been found accepting deposits and wagers from a country that they cannot issue payment to - effectively free rolling players by allowing players from that country to lose without the possibility of ever winning.

We consider properties associated with the Danguad Limited license to be high risk for players due to the volume and nature of problems that have occurred for players with this license.

The majority of Danguad Limited license holders are set to Blacklist status with this service. As Lapalingo hold a Malta Gaming Authority license that is held by another company we are giving the benefit of the doubt in this instance and only listing Lapalingo as Not Recommended.

For references see Danguad Group Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

 - 4 / 10
100% up to €500
Max Bonus 500
Min Deposit 10
Max Bet 5/0.50
Type Cashable
Wagering 35x(d+b)

The Lapalingo Welcome bonus currently consists of a bonus of 100% up to €500.

The minimum deposit that will trigger the bonus is €10.

This bonus has a wagering requirement of 35x(deposit+bonus) for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet on a single round of play while playing with this bonus is €5 and €0.50/payline.

There is no maximum allowed bet when playing with this bonus.

This bonus is cashable.

Game Weightings:

  • Slotgames 100%
  • Progressive games 0%
  • Card- & Tablegames, Livecasino 20%
  • Video Poker 5%
  • Other games 100%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

BONUS CODE: WELCOME RECOMMENDED BONUSES
Value to Player for:
-€1.61
Bonus Value
low roller
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low
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mid
superhigh roller
low

Payout Speed: 3 days

 - 7 / 10

Lapalingo Casino state on their website that it takes up to 2 business days to process withdrawals and then they are instantly approved.

Maximum Withdrawal - €10000/transaction but no limit on the number of transactions.

Minimum Withdrawal - €10 .

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), PayPal, PaySafeCard, Sofort, Giropay, Dotpay, Przelewy, QiWi, WebMoney, Moneta.ru, Trustly and Bank Transfers.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 10 / 10

Lapalingo Casino use Microgaming software for their instant play casino alongside a selection of games from: Net Entertainment, 1x2 Gaming, Play n' Go, Pragmatic Play, Quickspin, Endorphina, GameArt, BetSoft, Evolution and iSoftBet. Check out our Microgaming Software Review.

Game selections are as follows:

Instant

Table Games – 118

Slots – 1230

Video Poker – 86

Live - 7

Customer Service

 - 10 / 10

Email Testing Record

  • June 2018 - 1 hour 16 minutes.

Licensing

 - 8 / 10

Lapalingo Casino hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.
  • Curacao eGaming - Lapalingo Casino are licensed by Curacao eGaming the Master License holder. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Lapalingo does not accept players from the following countries: Afghanistan, Algeria, American Samoa, Andorra, Angola, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Bouvet Island, British Antarctic Territory, British Indian Ocean Territory, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Central African Republic, Chad, Christmas Island, Cook Islands, Costa Rica, Cuba, Cyprus, Côte d’Ivoire, Denmark, Eritrea, Ethiopia, Falkland Islands, Faroe Islands, Fiji, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Gabon, Gambia, Ghana, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Honduras, Hong Kong SAR China, Indonesia, Ireland, Jamaica, Kuwait, Laos, Lebanon, Lesotho, Liberia, Libya, Macau SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Moldova, Mongolia, Montserrat, Mozambique, Myanmar [Burma], Namibia, Nauru, Nepal, EU, New Caledonia, Nicaragua, Niger, Nigeria, Niue, North Korea, Northern Mariana Islands, Oman, Pakistan, Palau, Palestinian Territories, Panama, Panama Canal Zone, Papua New Guinea, Paraguay, Peru, Pitcairn Islands, Poland, Puerto Rico, Rwanda, Réunion, Saint Barthélemy, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Senegal, Seychelles, Sierra Leone, Somalia, South Georgia and the South Sandwich Islands, South Korea, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, Uganda, United Kingdom, United States, Venezuela, Vietnam, Wallis and Futuna, Western Sahara, Zimbabwe.

Contact

Contact Information:

Slots RTP

Lapalingo Casino do not appear to give the RTPs for their games.`

Comp Points

Lapalingo do not appear to offer any form of comp point program.

Closing Thoughts

We have significant reservations about any operator in any way associated with the Danguad Ltd license. However with an MGA license in the mix this offers a degree of assurance for players not present for the other Danguad licensees. As such we're taking a pragmatic approach and starting this operator at Needs Work status with the opportunity to advance as time passes if there are no unresolved player issues.

Other Associations

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Promotional Terms & Conditions

100% up to €500
Max Bonus 500
Min Deposit 10
Max Bet 5/0.50
Type Cashable
Wagering 35x(d+b)

This promotion is only available to new players and only once they've made their first deposit.

The Lapalingo Welcome bonus currently consists of a bonus of 100% up to €500.

The minimum deposit that will trigger the bonus is €10.

This bonus has a wagering requirement of 35x(deposit+bonus) for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet on a single round of play while playing with this bonus is €5 and €0.50/payline.

There is no maximum allowed bet when playing with this bonus.

This bonus is cashable.

Game Weightings:

  • Slotgames 100%
  • Progressive games 0%
  • Card- & Tablegames, Livecasino 20%
  • Video Poker 5%
  • Other games 100%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

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