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1.25

Las Vegas USA: Blacklisted

Top Rated Casinos

Las Vegas USA Casino

Overview

Review last updated – June 2018

Las Vegas USA casino use RealTime Gaming software and are part of the MainStreet group.

Trustworthiness

 - 0 / 10

Las Vegas USA are part of the Mainstreet Group of casinos. This group has engaged in what we consider to be rogue enforcement of dormancy terms. A complaint we managed in the first half of 2018 highlighted a situation where a player won $18k, it took the operator 6 months to pay out $12k and then the operator voided the remaining $6k because the player had not played in the preceding 6 months. This is problematic in two ways: i) what incentive does the player have to engage in further play, with the objective being to win more money, when the operator has taken so long to pay out the money they've already won? and ii) this policy creates an active incentive for the operator to slow pay any player who has won a significant amount of money, knowing that if they player fails to play further they will get to void any funds they have not yet paid out after 6 months. The operator refused to address this issue and as such has been moved to Blacklist status.

During our November 2015 review several complaints came to light that did not receive a response from this group of operators. They seem to primarily involve significant payment delays.

During our November 2016 re-review we found a significant number of complaints related to payment delays where the operator refused to enter a discourse with players regarding the situation. This has resulted in them being moved to Not Recommended status until these issues have been resolved.

For references see Mainstreet Group Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

You can see the latest updates to Las Vegas USA casino's terms and conditions here.

Bonuses

 - 1 / 10
400% up to $10000
Max Bonus 10000
Min Deposit 20
Max Bet NA
Type Sticky
Wagering 50x(d+b)

The Las Vegas USA Welcome bonus currently consists of a bonus of 400% up to $10000.

The minimum deposit that will trigger the bonus is $20.

This bonus has a wagering requirement of 50x(deposit+bonus) for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

There is no maximum bet term.

There is no maximum win on the deposit bonus.

This bonus is sticky which means that it can never be withdrawn. Once you have completed the wagering requirement the bonus will be removed from your account at the time of your first withdrawal.

Game Restrictions:

  • You can only play Real Video Slots, some Slots, Keno and Scratch Cards with this bonus

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

BONUS CODE: 400BONUS RECOMMENDED BONUSES
Value to Player for:
-$7.59
Bonus Value
low roller
low
mid roller
low
high roller
high
superhigh roller
low

Payout Speed: 2+ weeks

 - 0 / 10

Our reviewer report withdrawals taking over 2 weeks.

Minimum Withdrawal - $10

Maximum Withdrawal - $5000/week

Banking options available - Credit/Debit cards, Neteller, ClickandBuy, InstaDebit

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 6 / 10

Las Vegas USA casino use RealTime Gaming software for both their download and instant casino. Check out our RealTime Gaming Software Review.

Download

Instant

Table Games – 18

Table Games – 17

Slots – 97

Slots – 29

Video Poker – 18

Video Poker – 28

Jackpots - 10

Jackpots - 0

Customer Service

 - 0 / 10

Email Testing Record

  • December 2016 - No reply
  • June 2015 - No response
  • November 2014 - 7 hours 29 minutes
  • June 2014 - No Response
  • December 2013 - No Response
  • August 2013 - 2 minutes

Licensing

 - 2 / 10

LasVegasUSA hold the following gambling licenses :

  • Costa Rica - LasVegasUSA are licensed by the Costa Rican government. This license does not offer the player any protection as there is no body dealing with player complaints. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Las Vegas USA does not accept players from the following countries: American Samoa, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.

Contact

Contact Information;

Email : [email protected]
Phone : 1-888 673-2523

Slots RTP

No RTG casino that we are aware of publishes their slots house edge (RTP) information.

Comp Points

The Las Vegas USA comp point program offers 1 comp point for every $10 wagered on any game and every 100 comp points can be redeemed for $1. This is in line with the Playtech standard comp point program and above average for the industry.

Closing Thoughts

Where an operator actively creates incentive for themselves to stall paying players and they voids funds on this basis, that's flatly rogue activity and not something we'll support in any way, shape or form.

Associated By Company

There are no associated casinos to display.

Complaints

Las Vegas USA – non payout of winnings

Resolved
6 comments
4 days ago

Las Vegas USA – Withdrawal delay

Resolved
4 comments
3 months ago

Las Vegas USA – Self Exclusion

Found for the Player
10 comments
3 months ago

Las Vegas USA – Refunds

Declined
5 comments
5 months ago

Las Vegas USA – Account Payout Declined

Found for the Casino
13 comments
5 months ago

Las Vegas USA – Casino stalling on payout

Resolved
2 comments
8 months ago

Las Vegas USA – Long wait for payout

Resolved
4 comments
8 months ago

Las Vegas USA – declined withdraw

Found for the Casino
11 comments
9 months ago

Las Vegas USA – Payment denied, no reasons provided by casino

Found for the Player
5 comments
11 months ago

Las Vegas USA – Casino won’t honor payout

Resolved
6 comments
1 year ago

Las Vegas USA – not paying, continues to give me runaround 1.5 years later

Found for the Player
2 comments
1 year ago

Las Vegas USA – Won’t pay me $17,100 that I won fair and square

Found for the Casino
5 comments
1 year ago

Las Vegas USA – Delayed payment of winnings

Resolved
4 comments
1 year ago

Las Vegas USA – No Payout

Found for the Casino
1 comments
2 years ago

Las Vegas USA – Delayed payment of winnings

Resolved
9 comments
2 years ago

Las Vegas USA – delayed payment

Resolved
7 comments
2 years ago

Las Vegas USA – Complaint

Resolved
4 comments
2 years ago

Las Vegas USA – Still owed $4500 and they won’t pay me or even answer inquiries

Resolved
3 comments
2 years ago

Las Vegas USA – Absurd playthough

Found for the Casino
1 comments
5 years ago
+ show 16 more complaints

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