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Live Lounge: Does not accept players from United Kingdom

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Live Lounge: Does not accept players from United Kingdom

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Live Lounge Casino

Players from United Kingdom cannot play at Live Lounge casino.

Overview

Review last updated - January 2021.

Live Lounge Casino are operated by the BetHard Group - a company based in Malta. Live Lounge are dual licensed by the MGA in Malta and by one of the master license issuers in Curacao. Live Lounge Casino are sister casino to: Betive, Sir Jackpot, Night Rush, Toto 2, My Chance, Lets Bet, Scandi Bet, Sverige Kronan Casino, Norge Vegas Casino and Suomi Vegas Casino. The casino offers a range of games provided by Microgaming, Net Entertainment, Quickspin, Evolution Gaming, iSoftBet, NYX Gaming, Yggdrasil, Thunderkick, Elk Studios and Endorphina.  The site utilises a colour palette of lime gold, navy blue and black and the logo is the casino name in gold with the initial capital Ls enclosed in an abstract gold casino chip style circlet. We are unaware of any outstanding complaints against this operator.

Trustworthiness

 -  8 / 10

Below we highlight the terms that players should be aware of when playing with Bethard run properties.

Vague or Awkward Terms - Term 3.9 "We reserve the right to limit the number of free payouts per customer within a specific time period determined by us. We also reserve the right to charge an increased fee for payouts to bank accounts held with banks located outside the European Union countries." Casinos should give exact information of such things on their site and not be so vague that they can change this at will. This is not in the best interests of customers.

Bonuses

 -  6 / 10

150% up to €150

Max Bonus 150
Min Deposit 20
Max Bet 5
Type Cashable
Wagering 35x(d+b)

Terms and Conditions

The Live Lounge Casino Welcome bonus currently consists of a bonus of 150% up to €150.

The minimum deposit that will trigger the bonus is €20.

This bonus has a wagering requirement of 35x(deposit+bonus) for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is €5 on any single round of play.

There is no maximum allowed win associated with either the deposit bonus or complimentary spins.

The bonus is cashable.

Bonus and associated winnings will expired after 7 days if the wagering requirements are not completed.

Game Weightings:

  • Slots and videoslots 100%
  • Live Casino 8%
  • Caribbean stud, Roulette, Casino Hold'em and Casino War 5%
  • Punto Banco, Baccarat and all poker and videopoker games, and Jackpot games 0%
  • Bloodsuckers, The Wish Master, Tower Quest, Dead or Alive 0%

 

 

 

Deposit Method Restrictions:
Country/Regional Restrictions:

BONUS CODE: NA

CLAIM BONUS
Value to Player for:
£5.62
Bonus Value
low roller
mid
mid roller
mid
high roller
high
superhigh roller
n/a

Payout Speed: 24 hours

 - 10 / 10

Withdrawal information is not published on the casino website other than they they process withdrawals within 24 hours.

Minimum withdrawal - ?

Maximum withdrawal - ?

Banking options available - Credit/Debit cards, Bank Transfer, Neteller, Paysafecard, Trustly, Zimpler, Skrill (Moneybookers).

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 -  10 / 10

Live Lounge Casino use Net Entertainment software for their instant play casino alongside games from Microgaming and Quickspin, Evolution Gaming, iSoftBet, NYX Gaming, Yggdrasil, Thunderkick, Elk Studios and Endorphina. Check out our Net Entertainment Software Review for more information.

Game selections are as follows:

Instant

Table Games – 33

Slots – 552

Video Poker – 11

Jackpots - 37

Live -4

Customer Service

 -  10 / 10

Email Testing Record

  • January 2021 - 1 hour 23 minutes.
  • June 2020 - 1 hour 59 minutes.
  • June 2018 - 23 minutes.
  • December 2016 - No reply
  • December 2015 - 1 hour 4 minutes.

Licensing

 -  8 / 10

Live Lounge Casino hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.
  • Curacao eGaming - Live Lounge Casino are licensed by one of the Curacao eGaming Master License holders that is generally unresponsive and uncooperative in the management of player complaints. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United Kingdom NOT accepted.

Live Lounge does not accept players from the following countries: Afghanistan, Asia, Algeria, Africa, Angola, Anguilla, North America, Antarctica, Antigua and Barbuda, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, The Democratic Republic of The Congo, Cook Islands, Costa Rica, Cote D'ivoire, Cuba, Cyprus, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, India, Indonesia, Iran, Iraq, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Democratic People's Republic of Korea, Republic of Korea, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Lesotho, Liberia, Libya, Macao, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Mongolia, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Oman, Pakistan, Palau, Palestinia, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Portugal, Puerto Rico, Qatar, Reunion, Russian Federation, Rwanda, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Singapore, Slovakia, Solomon Islands, Somalia, Somalia, South Africa, Spain, Sri Lanka, Sri Lanka, Sudan, Suriname, Suriname, Swaziland, Swaziland, Syrian Arab Republic, Taiwan, Province of China, Taiwan, Province of China, Tajikistan, Tanzania, United Republic of, Tanzania, United Republic of, Thailand, Togo, Tokelau, Tokelau, Tonga, Trinidad and Tobago, Trinidad and Tobago, Tunisia, Turkey, Turkey, Turkmenistan, Turks and Caicos Islands, Turks and Caicos Islands, Tuvalu, Uganda, Uganda, Ukraine, United Arab Emirates, United Arab Emirates, United Kingdom, United States, United States, United States Minor Outlying Islands, Uruguay, Uruguay, Uzbekistan, Vanuatu, Vanuatu, Venezuela, Viet Nam, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Virgin Islands, U.S., Wallis and Futuna, Western Sahara, Western Sahara, Yemen, Zambia, Zambia, Zimbabwe.

Contact

Contact Details:

Email : [email protected]

Slots RTP

Live Lounge only provide the RTPs for their Net Entertainment games.

Comp Points

Live Lounge Casino do not appear to offer a comp points system for players.

Closing Thoughts

While we do not endorse all of the terms and conditions that the Bethard platform has chosen to include, the vast majority of players are unlikely to be adversely impacted by these terms. Generally players signing up at this operator have very positive experiences and high quality treatment.

Other Associations

There are no associated casinos to display.

COMPLAINTS

Best Casinos: United Kingdom

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.