unclaimed offers
Turn geo location off

Choose a country to view the site from

Currently viewing from:

United States

ThePOGG.com – your source for reliable information about online gambling.


  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
[X] Close this form and return to site
8.2

Live Roulette Status: Does not accept players from United States

Ownership:
BML Group Ltd
Affiliate Program:
Betsson Group Affiliates

Live Roulette Casino

Overview

Review last updated – July 2019.

Live Roulette is a rebranding of MrSmith Casino that was itself a rebranding of Harry Casino.

Live Roulette Casino are the re-branded MrSmith Casino who have so far racked up a wealth of positive feedback on gambling related message boards since their acquisition by the Betsson group – an industry giant – which can only be good for customers. Licensed in Malta by the MGA and in the UK by the UKGC, Live Roulette Casino offers a wide selection of games – in the region of 900 – across categories including: slots, table games, jackpots and live play games. Software providers include: IGT, Play ‘N Go, Evolution, Red Tiger, Thunderkick, NYX Gaming, Yggdrasil, iSoftBet, Leander Games, Scientific, Microgaming and NetEntertainment. Full details of Live Roulette Casino’s sister properties can be found on the BML Group Ltd’s Maltese License page.  The casino’s website utilises a: black, grey and red colour scheme and is based on a distinctly British theme.

Trustworthiness

 - 8 / 10

In early 2018 a representative from the Betsson group - the owners of Live Roulette Casino - reached out to this service and with their help we have managed to review and resolve all historic complaint issues with this group. We now have a strong, positive, working relationship with this group that will allow us to assist players with complaint issues. As such we're very happy to welcome all the properties being run by this group to Recommended status.

For references see Betsson Group Player/Affiliate Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

While Harry casino are a white label of the Betsson group, they have assured us that if player complaints were to arise that they will do their utmost to ensure that they discuss the complaints fully. As such, until a circumstance occurs wherein they fail to meet that assurance, we will consider Harry casino separately from the Betsson group.

Bonuses

 - 4 / 10
Up to 200 complimentary spins on Starburst
# of Spins 200
Spin Value 0.10
Max Bet NA
Max Win NA
Wagering 1xd

The Live Roulette Welcome bonus currently consists of a bonus of 25 complimentary spins for a deposit of £25, 100 complimentary spin for a deposit of £100 and 200 complimentary spins for a deposit of £200. Complimentary spins are available on Starburst.

The minimum deposit that will trigger the bonus is £25.

To receive the complimentary spins you must wager your deposit once. Wins from the complimentary spins do not carry any wagering requirements.

The bonus uses a standard structure where the full balance is locked from the moment of deposit until the wagering requirement has been completed.

The maximum allowed bet is £6 on any single round of play or £0.50 on any single payline.

There is no maximum win on the complimentary spins.

The bonus is cashable.

Players depositing via Neteller or Skrill are not eligible to receive this bonus.

The bonus and any associated winnings will expire after 3 days if the wagering requirements are not completed.

Game Weightings:

  • 100%: Video slots, slot machines, lottery games, scratchcards and other games
  • 50%: Caribbean Stud
  • 20%: Texas Hold’em
  • 10%: Roulette (All types except live roulette), Baccarat (All types except live baccarat), Punto Banco, Oasis Poker
  • 5%: Blackjack (All types except live blackjack), Pontoon, Video Poker (all types)
  • 25%: Other table games
  • 0%: Aliens, Big Bang, Bloodsuckers, Castle builder, Castle Builder 2, Dead or Alive, The Wish Master, Tower Quest, Eye of the Kraken, Eggomatic, Pearls of India, Scrooge, Champion of the Track, Devil´s Delight, 1429 Uncharted Seas, Super Monopoly Money, Wild Gambler, Kings of Chicago, Pearls of India, Robin Hood, Zombies

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

 

Deposit Method Restrictions: Neteller, Skrill
Country/Regional Restrictions: Only available for UK players.
BONUS CODE: NA RECOMMENDED BONUSES
Value to Player for:
£0.45
Bonus Value
low roller
high
mid roller
mid
high roller
low
superhigh roller
mid

Payout Speed: 24h

 - 10 / 10

Withdrawals to ewallets are listed as being paid within 24 hours.

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, PaySafeCard, Trustly, PayPal, EcoPayz, EntroPay and Bank Transfer.

Maximum Withdrawal - £50,000 in 24 hours.

Minimum Withdrawal - £20.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 10 / 10

Live Roulette casino use Net Entertainment software for their instant play casino, but bolt on a series of Microgaming and Playtech slots games. Check out our Net Entertainment Software Review.

Game selections are as follows;

Instant

Table Games – 78

Slots – 710

Video Poker – ?

Live – 38

Jackpot – 23

Customer Service

 - 10 / 10

Email Testing Record

  • May 2019 - 7 minutes.
  • November 2018 - 17 minutes.
  • April 2018 - 10 minutes.
  • November 2016 - 34 minutes
  • December 2015 - 11 minutes
  • June 2015 - 9 minutes
  • November 2014 - 6 minutes
  • June 2014 - 2 hours 20 minutes
  • December 2013 - No Response
  • June 2013 - 30 minutes
  • January 2013 - 1st email - 15 hours

Licensing

 - 8 / 10

Live Roulette hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. MrSmith casino currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Live Roulette does not accept players from the following countries: Argentina, Australia, Belgium, Brazil, Bulgaria, Canada, China, Hungary, Israel, Japan, Netherlands, Netherlands Antilles, Russia, Slovenia, South Africa, Spain, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, Ukraine, United States.

Contact

Contact Information:

>

Email : [email protected]

Slots RTP

Live Roulette casino do publish the house edge (RTP) information for their Net Entertainment slots games. For all other games you can contact their live support or email address to find out the figures.

Comp Points

Live Roulette casino do not offer a comp point program.

Closing Thoughts

The Betsson group have a low volume of player complaints and the type of complaints that come through indicate that most players are unlikely to encounter problems. Live Roulette Casino, as part of this group, have a positive reputation in the online gambling industry.

Not for you?

Check out the very best!
Deposit Guarantee Casinos

Not for you?

Check out the very best!
Deposit Guarantee Casinos