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– ThePOGG.com can issue legally binding rulings on player complaints under the MGA license.

– No player complaints requiring operator intervention received so far!

– Fast response to email support request.

– Operator subject to strong regulatory requirement.

–

– Long delays on payment of withdrawals.

– Low value registration incentives.

Loki Casino Review

Review last updated - January 2021.

OVERVIEW | 5.54/10

Loki Casino run on the Cyberplay Management LTD platform and it is licensed by Malta Gaming Authority. They provide a range of games from NetEnt, PlaynGo, Yggdrasil Gaming, Microgaming and Quickspin. Their site features a  colour theme of: grey, yellow and white and their logo is their name with an eye in a pyramid above it.

TRUSTWORTHINESS | 6/10

Loki Casino are operated by Cyberplay Management Limited. As all properties owned by this company share the same affiliate program as all the properties owned by Atlantic Management B.V. in our opinion it is reasonable to conclude that these groups are likely being operated by the same people. Atlantic Management B.V. hold Not Recommended status due to the predatory practices we have encountered while managing complaints. Specifically this group have enforced a 24 hour bonus expiration on a winning player without having any such term included in their conditions.

ThePOGG.com serves as an Alternative Dispute Resolution (ADR) service for Loki Casino as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license.

The Cyberplay Management properties have been non-responsive to player complaints submitted to this service however these pre-date the ADR agreement. On this basis these properties will start off at a Trustworthiness of 6 which will increase by one point for each 6 months that pass without further unresolved issues.

For references see Atlantic Management BV Group Player Issues

BONUSES | 1 / 10

100% up to €1000
Max Bonus 1000
Min Deposit 25
Max Bet NA
Type Cashable
Wagering 40x(d+b)
Deposit Method Restrictions:
Country/Regional Restrictions:
Full Loki bonus review

Terms and Conditions

The Loki Welcome Bonus currently consists of a bonus of 100% up to €1000.

The minimum deposit that will trigger the bonus is €25.

This bonus has a wagering requirement of 40x(deposit+bonus).

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

There is no maximum allowed bet associated with this bonus.

The maximum allowed win with this bonus is 1x(deposit+bonus)

The bonus is cashable.

Game Weightings:

  • Games not listed below - 100%

  • Flowers Christmas Edition, Immortal Romance, 1429 Uncharted Seas, 2 Million B.C., 300 Shields, Absolute Super Reels, Agent Valkyrie, Art of the Heist, Aztec Treasures, Basic Instinct, Beautiful Bones, Bewitched, Bikini Party, Blood Suckers, Blood Suckers II, Book of Oz,Break Da Bank Again, Bust The Bank, Castle Builder, Castle Builder II, Cool Buck, Cool Buck 5 Reel, Copy cats, Craps, Creature from the Black Lagoon, Dead or Alive, Dead or Alive II, Devils Delight, Diamond Wild, Divine Dreams, Double Joker, Dr. Jekyll & Mr. Hyde, Dragon Dance, Dwarfs Gone Wild, EggOmatic, Flowers, Flowers Christmas Edition Touch, Forsaken Kingdom, Go Bananas, Golden Goal, Gunslinger, Hot Ink, Jack Hammer, Jack Hammer 2, Jackpot 6000, Jackpot Rango, Jimi Hendrix, Jumbo Joker, Kobushi, Koi Princess, London Hunter, Lucky Angler, Lucky Clover, Lucky Leprechaun, Medusa, Mega Joker, MegaBoy, Mona Lisa Jewels, Paint, Peek-a-Boo, Pinocchio, Pumpkin Patch, Queen Of Gold, Rambo, Reel Gems, Reel Gems (flash), Reel Steal, Retro Reels, Retro Reels (Flash), Retro Reels Extreme Heat, Retro Reels Extreme Heat (Flash), Retro Reels Diamond Glitz, Robin Hood, Scarab Treasure, Scrooge, Secret of the Stones, Secrets Of Atlantis, Secrets Of Christmas, Showdown Saloon, Simsalabim, Spectacular Wheel of Wealth, Spooky 5000, Stardust, Sugarpop, Super 7, Blackjack, Super Fast Hot Hot, Super Fast Hot Hot Respin, Super Lucky Frog, Super Lucky Reels, The Best Witch, The Ninja, The Wish Master, Three Card Rummy, Three Musketeers, Thunderstruck, Thunderstruck II, Tiger's Claw, Tomb Raider, Tomb Raider II - Secret of the Sword, Tree Of Fortune, Triple Edge Poker, Ultimate Super Reels, Untamed Bengal Tiger, Untamed Crowned Eagle, Untamed Giant Panda, Untamed Wolf Pack, Vampire: The Masquerade - Las Vegas, Victorious, Wheel of Wealth, Wheel of Wealth Special Edition, MP Wheel of Wealth Special Edition, WhoSpunIt Plus, Wild Orient, Zombie Hoard, Zoom Roulette, Golden Goals, Steam Tower, Mystery Joker 6000, The Wish Master, Sushi Bar, Demi Gods 3, Le Kaffee Bar, Machine Gun Unicorn, Sizable Win, Classic Fruit, Downtown, Kitty Cash, Ghost Pirates, Scroll of Adventure, Domnitors,Gnomes' Gems, Mystery of LongWei, Platoon, Charming Lady Luck, Hot Shots, The Tipsy Tourist, Thrones Of Persia, Clover Riches, The Angler, Bork the Berzerker, Hawaii Cocktails, Magic of Sahara, Solar Queen, Wisps, Soccer Slots, Thor: Stormlord, Shaolin Spin, Feathered Frenzy, Plinko, Gypsy Rose, Gold Train, After Night Falls, 221B Baker Street, Centurio, Wild Spirit, Zentaurus, Zipper, Supernova, Age of Dragons, Age of Ice Dragons, Atlantis Thunder, Atlantis Thunder St. Patrrick's Day, Bangkok Dreams, Burning Diamonds, Desert Gem, Dino Odyssey, Double Joker, Fire Eagle, Gates of Babylon, Gold Fire 7s, Joker 3600, Joker Supreme, Mammoth Chase, Mammoth Chase Easter Edition, Marmaids Galore, Monkey God, Ruby Hunter, Tiger Claws, Tree of Gold, Wildcraft, Wild Mine, The Catfather, Beowulf, Fruit Boxes, Slotomon Go, Fortunes of Sparta, The True Sheriff, 3 Charms Crush, Guns N' Roses, Mamma Mia 2D, Big Bad Wolf, King of Slots, Coins of Egypt, Demon Jack 27, Vegas Dreams, Nitro Madness, Red Seven, Good Girl/Bad Girl, Fruit Warp, Max Quest: Wrath of Ra, OXO, THE Chicago, King Arthur, Flaming Fruit and games offered in the Live Slots section - 0%.

  • Table game, Live games and video poker - 0 %

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operator's website before you play.


BONUS: 100% up to €1000
T&CS APPLY
Try another casino
Value to Player for:
$-33.09
Bonus Value
low roller
low
mid roller
low
high roller
low
superhigh roller
low

Payout Speed: 7 days | 3 / 10

The Loki Casino website states that withdrawals are paid within 5 business days.

Minimum Withdrawal - €20

Maximum Withdrawal - €3000/day, €10000/week, €30000/month.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 10 / 10

Loki Casino use NetEnt, PlaynGo, Yggdrasil Gaming, Microgaming and Quickspin.

Game selections are as follows:

Instant

Live Games – 179

Slots – 3600

Video Poker – 67

Customer Service | 9 / 10

Email Testing Record

  • January 2021 - 4 hours 41 minutes.
  • March 2020 - 20 hours 32 minutes

Licensing | 8 / 10

Loki hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United States NOT accepted.

Loki does not accept players from the following countries: Afghanistan, Asia, American Samoa, Oceania, Armenia, Australia, Belarus, Bosnia and Herzegovina, Bulgaria, Cambodia, Cameroon, China, Congo, The Democratic Republic of The Congo, Denmark, Estonia, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, Georgia, Greece, Guadeloupe, Hungary, India, Iran, Iraq, Ireland, Italy, Jordan, Democratic People's Republic of Korea, Kuwait, Lebanon, Libya, Martinique, Mauritius, Mayotte, Moldova, New Caledonia, Pakistan, Palestinia, Portugal, Puerto Rico, Reunion, Romania, Saint Pierre and Miquelon, Saudi Arabia, Somalia, Spain, Sudan, Syrian Arab Republic, Turkey, Ukraine, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Wallis and Futuna, Western Sahara, Yemen.

Contact

Email : [email protected]

Slots RTP

Loki Casino publish the RTPs for all of their slots games.

Comp Points

Loki Casino do not appear to offer a comp points program for all players.

Closing Thoughts

Loki Casino are licensed by Cyberplay Management Limited. Our role as ADR for this groups MGA license gives us a high degree of confidence that player complaints can and will be managed fairly.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Loki
Loki rating
5.54 / 10
Playigo
Playigo rating
5.32 / 10

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

MegaSlot
MegaSlot rating
4.98 / 10

COMPLAINTS

Loki
Resolved

Loki.com - unbelievable delay on withdraw

Read Complaint

August 13, 2021 0 comments

Loki
Resolved

Loki Casino - stalling with withdraws

Read Complaint

July 28, 2021 0 comments

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