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8.78

Lucky Clic: Does not accept players from United Kingdom

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Lucky Clic Casino

Players from United Kingdom cannot play at Lucky Clic casino.

Overview

Review last updated - October 2016

This site is only available in Italian.

Lucky Clic is the Italian facing brand from the Roxy group who have recently been bought by the 32Red group.

Trustworthiness

 -  8 / 10

Only one of the six reviewers who work regularly for this site holds an account with the Roxy group. They report positive experiences.

The RoxyPalace group have been bought over and are now being operated by the 32Red group.

For references see Roxy Group Player Issues

You can see the latest updates to Lucky Clic casino's terms and conditions here.

Bonuses

 -  10 / 10
Deposit Method Restrictions Deposit Method Restrictions:
Country/Regional Restrictions Country/Regional Restrictions:
Value to Player for:
Bonus Value

Payout Speed: 72h

 - 8 / 10

The 32Red group pay most withdrawals within 24 hours, however they do not make payments over the weekend. This can delay payments up to 5 days.

Minimum withdrawal – $20.

Maximum withdrawal – If you have won more than 5x the total amount you have deposited to your account over the lifetime of your account you will only be allowed to withdraw £4000/week.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Bank Transfer, Instadebit, EntroPay, Click2Pay, ClickAndBuy, EZIPay, InstantDebit, EcoCard, UseMyWallet

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 -  9 / 10

Lucky Clic casino use Microgaming software for both their download and instant play casinos. Check out our Microgaming Software Review.

Game selections are as follows;

Download

Instant

Table Games – 76

Table Games – 54

Slots – 375

Slots – 248

Video Poker – 58

Video Poker – 23

Jackpot – 25

Jackpot – 17

Customer Service

 -  10 / 10

Email Testing Record

  • June 2015 - 10 hours 19 minutes
  • November 2014 - 19 hours 20 minutes
  • June 2014 - 1 hour 7 minutes
  • December 2013 - 24 minutes
  • June 2013 - 8 hours 33 minutes
  • April 2013 - 1st email - 15 minutes

Licensing

 -  8 / 10

LuckyClic hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Lucky Clic casino – Australia, United Kingdom, USA

Contact Information;

Phone :Italian 800-785-973
Affiliate Program - TTR Partners.

Restricted Countries

Players from United Kingdom NOT accepted.

Lucky Clic does not accept players from the following countries: Australia, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Slots RTP

Lucky Clic casino do not publish the house edge (RTP) information for any of their slots games.

Comp Points

Lucky Clic casino do offer a comp point program but do not list on their site the accrual or conversion rates for comp points.

Closing Thoughts

Lucky Clic offer better bonuses to their players than either of the other Roxy venues, but only offering the site in Italian limits the demographics that can access their service and the recent mistreatment of affiliates is certainly concerning.

Associated By Company

There are no associated casinos to display.

COMPLAINTS

Best Casinos: United Kingdom

United Kingdom country flag

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.