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7.45

Lucky Clic Status: Closed

Lucky Clic Casino

Overview

Review last updated – October 2016

This site is only available in Italian.

Lucky Clic is the Italian facing brand from the Roxy group who have recently been bought by the 32Red group.

Trustworthiness

 - 8 / 10

Only one of the six reviewers who work regularly for this site holds an account with the Roxy group. They report positive experiences.

The RoxyPalace group have been bought over and are now being operated by the 32Red group.

For references see Roxy Group Player Issues

You can see the latest updates to Lucky Clic casino's terms and conditions here.

Bonuses

 - 10 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

100% up to €150.

Cashable - Can be withdrawn once the wagering requirement is complete.

Wagering Requirements;

  • Slots - 30xbonus
  • Blackjack - 300xbonus
  • Roulette - 300xbonus
  • Baccarat - 300xbonus
  • Video Poker - 300xbonus
  • Table Poker - 60xbonus

Adjustments to ratings;

  • Bet Size Restriction (-1) - Not allowed to place wagers of 25% or more of the bonus balance.
  • Bonuses on subsequent deposits (+1) – 2nd deposit 100% up to €100

Game Weightings (already account for in Wagering Requirements)

  • All Slots, Keno and all the games Arcade 100%
  • All Table Poker (except Texas Hold'em Bonus Poker Gold and Caribbean Draw Poker) 50%
  • All Video / Poker Boosted (excluding Video Poker / Poker All Aces Boosted), all Blackjacks (except Classic Blackjack), all Craps, Baccarat, European Roulette, American Roulette 10%
  • Classic Blackjack, Video Poker / Poker Empower All Aces, Casino War, Sic Bo, Caribbean Draw Poker, Texas Hold'em Bonus Poker Gold, French Roulette 2%

Notes



Payout Speed: 72h

 - 8 / 10

The 32Red group pay most withdrawals within 24 hours, however they do not make payments over the weekend. This can delay payments up to 5 days.

Minimum withdrawal – $20.

Maximum withdrawal – If you have won more than 5x the total amount you have deposited to your account over the lifetime of your account you will only be allowed to withdraw £4000/week.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Bank Transfer, Instadebit, EntroPay, Click2Pay, ClickAndBuy, EZIPay, InstantDebit, EcoCard, UseMyWallet

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 9 / 10

Lucky Clic casino use Microgaming software for both their download and instant play casinos. Check out our Microgaming Software Review.

Game selections are as follows;

Download

Instant

Table Games – 76

Table Games – 54

Slots – 375

Slots – 248

Video Poker – 58

Video Poker – 23

Jackpot – 25

Jackpot – 17

Customer Service

 - 10 / 10

Email Testing Record

  • June 2015 - 10 hours 19 minutes
  • November 2014 - 19 hours 20 minutes
  • June 2014 - 1 hour 7 minutes
  • December 2013 - 24 minutes
  • June 2013 - 8 hours 33 minutes
  • April 2013 - 1st email - 15 minutes

Licensing

 - 8 / 10

LuckyClic hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Lucky Clic casino – Australia, United Kingdom, USA

Contact Information;

Phone : Italian 800-785-973

Affiliate Program - TTR Partners.

Restricted Countries

Lucky Clic does not accept players from the following countries: Australia, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.

Slots RTP

Lucky Clic casino do not publish the house edge (RTP) information for any of their slots games.

Comp Points

Lucky Clic casino do offer a comp point program but do not list on their site the accrual or conversion rates for comp points.

Closing Thoughts

Lucky Clic offer better bonuses to their players than either of the other Roxy venues, but only offering the site in Italian limits the demographics that can access their service and the recent mistreatment of affiliates is certainly concerning.

Associated By Company

There are no associated casinos to display.

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