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– Long delays on payment of withdrawals.

– Email support takes longer than average to respond.

– No effective regulation. Licensed in name only.

– Low value registration incentives.


Lucky Live Casino Review

Review last updated - October 2016

OVERVIEW | 2.42/10


Lucky Live casino are a member of the Live Casino Partners group. This group has been behind the confiscation of player winnings based of vague terms and conditions.

TRUSTWORTHINESS | 2/10


Due to their Not Recommended status we did not feel comfortable asking a reviewer to play with Lucky Live casino.

The Live Casino partners group have been involved in multiple instances of confiscation of player winnings due to vague accusations of "bonus abuse" despite the players in question having violated no specific terms.

Alongside this we are aware of a case where the casino confiscated winnings derived from non-bonus play due to use of a betting system - no betting system by itself is ever enough to gain an edge over the house and as such there's no legitimate reason to confiscate funds - and another issue where the casino accused the player of cheating while playing their RNG Baccarat game which is not possible as long as their game functions correctly.

For references see Live Casino Partners Group Player Issues

BONUSES | 1 / 10


Deposit Method Restrictions:
Country/Regional Restrictions:

Payout Speed: 5 days | 5 / 10


Due to their Not Recommended status we did not feel comfortable asking a review to play with Lucky Live casino. The Lucky Live website does not provide any information on withdrawal times and they do not accept US players we will assume this to be 5 days.

Maximum Withdrawal - None listed

Minimum Withdrawal - €5000/withdrawal

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, EcoCard, PaySafeCard, EntroPay, Poli and Bank Transfers

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 5 / 10


Lucky Live use VueTec software for their instant play casinos. Check out our VueTec Software Review.

Game selections are as follows;

Instant

Table Games – 12

Slots – 11

Video Poker – 9

Live - 8

Customer Service | 0 / 10


Email Testing Record

  • December 2016 - Need to register to get support
  • June 2015 - 11 hours 53 minutes
  • November 2014 - 27 minutes
  • June 2014 - 49 minutes

Licensing | 2 / 10


LuckyLive hold the following gambling licenses :

  • Curacao eGaming - LuckyLive casino are licensed in Curacao but we are unsure which Master License holder is responsible for them. As such we cannot comment on how effective contacting their regulator would be in case of a complaint. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Lucky Live - United Kingdom, USA

Contact Information;

Email : [email protected]
[email protected]
[email protected]
[email protected]
Fax :UK +44 (0) 871 720 3410
UK +44 (0) 700 596 3001
Australia +61 (0) 7 3009 0651
Address :VueTec Ltd
49 Victoria Street Douglas
Isle of Man
IM1 2LD
Affiliate Program - Live Casino Partners.

Restricted Countries


Players from United States NOT accepted.

Lucky Live does not accept players from the following countries: United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact


Slots RTP


Lucky Live casino publish the house edge (RTP) information for all of their slots games.

Comp Points


Lucky Live casino do not offer a comp point program.

Closing Thoughts


Lucky Live have a history of controversial fund confiscations and as such we'd advise players to choose a different casino to join.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

There are no associated casinos to display.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

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