Lucky8 Casino

The Azurolongo N.V. casinos appear to have ties to the now defunct 7Red group of casinos.

A complaint against this group has demonstrated that their support staff are inadequately trained about their own bonus policies and where their own staff make errors regarding the rules associated with their bonuses the operator will fault the player and deny winnings even where their staff have given advice that the player had complied with.

Withdrawal Cap Applied to Progressive Jackpots (-1) - Lucky8 Casino apply their withdrawal limits to Progressive Jackpots despite the fact that progressive jackpots are paid via jackpot contributions that are collected at the point of each bet and should be ring fenced to pay winners. Unlike other wins that can impact an operator's liquidity and ability to pay players, hence the implementation of withdrawal caps, progressive jackpots are paid from the jackpot contributions and cannot impact the operator's financial liquidity where they are managed appropriately. The "Real Money" section of their Terms states: "Unusual and Large withdrawals might take longer to be processed as they need to go through extra checks before being approved by our compliance department. In certain cases should your winnings exceed €5,000.00 the funds will be paid through Bank Wire in increments of €5,000.00 per fortnight until full settlement." 06/07/2018 In our opinion there is no sound basis for slow payment of this type of win other than to look to frustrate winning players into losing a significant portion of their balance back while awaiting the operator addressing their withdrawal request. This is not a practice that we condone.

For references see Azurolongo NV Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Lucky8 Casino's website states that withdrawals are processed within 72 hours.

Maximum Withdrawal - €2,500 per week.

Minimum Withdrawal - €30.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Paysafecard, EcoPayz and bank transfer.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Lucky8 Casino use BetSoft, Oryx, Yggdrasil and Play 'N Go software for their games.

Game selections are as follows:

Email Testing Record

• July 2018 - 3 hours and 35 minutes.

Lucky8 Casino hold the following gambling licenses :

• Curacao eGaming - Lucky8 Casino are licensed by one of the Curacao eGaming Master License holders that is generally unresponsive and uncooperative in the management of player complaints. You can find further information regarding this regulator's complaint policies here.

Players from United Kingdom NOT accepted.

Lucky8 does not accept players from the following countries:Australia, South Africa, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.

Contact Information:

Lucky8 Casino do not appear to publish the RTPs for their games.

Lucky8 Casino do not appear to offer a comp points system for all players

Lucky 8 Casino are Not Recommended at ThePOGG for player unfriendly terms - details of these can be found in the Trustworthiness section of this review. Should they look to alter these terms then we would of course update this review accordingly.