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7.30

Maria Casino Status: Does not accept players from United States

Maria Casino Casino

Overview

Review last updated – May 2017

Maria Casino is a dedicated Casino-only brand. They are owned and operated by Kindred Group.

Trustworthiness

 - 8 / 10

We have a well established relationship with the Kindred group - the parent company of Maria Casino - who are now happy to discuss any player complaints submitted to this site. As such all properties owned and operated by this group have now been upgraded to Recommended status.

You can see the latest updates to Maria casino's terms and conditions here.

Payout Speed: 24h

 - 10 / 10

Using Neteller all of our reviewers report withdrawal regularly being paid within an hour but at most taking 24 hours. There website states that withdrawals can take up to 48 hours.

Banking options available - Credit/Debit cards, Bank Transfer, Neteller, Moneybookers, UKash and PaySafeCard

Maximum Withdrawal - None listed

Minimum Withdrawal - None listed

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 10 / 10

Maria casino use software for their instant play casino with the additions of some Microgaming and Leander slots games.

Game selections are as follows;

Instant

Table Games – 18

Slots – 210

Video Poker – 6

Live – 15

Customer Service

 - 10 / 10

Email Testing Record

  • November 2016 - 1 hour 21 minutes
  • November 2014 - 2 hours 50 minutes
  • June 2014 - 8 minutes
  • December 2013 - 55 minutes
  • October 2013 - No Response

Licensing

 - 10 / 10

Maria hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Unibet currently use eCogra. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Maria casino - Spain, Australia, Philippines, Turkey, Hong Kong, The United States of America and other U.S. territories, Afghanistan, Ethiopia, Iran, Iraq, Jordan, Kuwait, Pakistan, South Africa, Syria, Yemen, Estonia, Italy, Denmark and France

Contact Information;

Email : info@mariasupport.com

Affiliate Program - Unibet Affiliates.

Restricted Countries

Maria Casino does not accept players from the following countries: Afghanistan, Australia, Denmark, Estonia, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Hong Kong SAR China, Iran, Iraq, Italy, Jordan, Kuwait, Pakistan, Philippines, South Africa, Spain, Syria, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States, Yemen.

Slots RTP

Maria casino publish the house edge figures for all of their Net Entertainment slots games.

Comp Points

Maria casino do not appear to offer any form of comp point program.

Closing Thoughts

Maria do not generate a lot of complaints and we now have a relationship with them where they're enthusiastic to discuss any problems that come up in the future. We're thrilled to work more closely with this group and happy to Recommend them to players.

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