OVERALL VERDICT
3.72/10

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OVERALL VERDICT

3.72/10

PAYOUT SPEED

6/10

Customer Service

0/10

Bonuses

1/10

Software

9/10

Licensing

8/10

AFFILIATE PROGRAM

Metro Play Affiliate

This casino is closed!

This operator has ceased operation and is no longer available to play with.

We recommend you to enjoy your time elsewhere:

There are no recommended casinos to your country to display.

– Operator subject to strong regulatory requirement.

–

– Non-cooperative with the management of player complaints.

– Email support takes longer than average to respond.

– Low value registration incentives.

Metro Play Casino Review

Name: Metro Play Casino Review
Item: Metro Play
Rating: 3.72
Author: ThePOGG

Review last updated - June 2015

OVERVIEW | 3.72/10

As of May 2015 Metro Play casino have closed.

Metro Play casino is another venue that doesn't feel that discussing player complaints is in it's best interest.

TRUSTWORTHINESS | 2/10

Due to their Not Recommended status we did not feel it appropriate to send a reviewer to play with the Metro Play group.

Metro Play casino appear to share ownership with Jackpot Palace and SunSet. These casinos use Boss Media software who have been included on our Blacklist due to the fairness issues encountered with games provided by their parent company Spielo G2. See https://thepogg.com/finsoftspielo-g2-rigged-games/

Metro Play casino have also made clear that they will not discuss player complaints with us.

Due to the design of their website we cannot monitor the terms and conditions at Metro Play casino.

BONUSES | 1 / 10

Metro Play Casino Review does not currently offer a bonus that we can reasonably evaluate.

Deposit Method Restrictions:

Country/Regional Restrictions:

Payout Speed: 5 days | 6 / 10

Due to their Not Recommended status we did not feel comfortable asking a review to play with the Metro Play casino group. The Metro Play website does not provide payout time frames for their eWallets. As they do not accept US players we will assume this to be 5 days.

Minimum withdrawal - None listed.

Maximum withdrawal - None listed.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers)

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 9 / 10

Metro Play casino use Microgaming software for both their download and instant play casinos. Check out our Microgaming Software Review.

Game selections are as follows;

Instant

Table Games – 8

Slots – 64

Video Poker – 12

Customer Service | 0 / 10

Email Testing Record

June 2015 - No response
November 2014 - 50 minutes
December 2013 - 9 minutes

Licensing | 8 / 10

MetroPlay hold the following gambling licenses :

Alderney Gambling Control Commission - The AGCC are one of the stronger regulatory authorities operating within the online gambling market. You can find further information regarding this regulator's complaint policies here.

The following countries are not allowed to register with Metro Play casino - USA

Contact Details;

Email :	[email protected]
Phone :	0800 011 94 95
Address :	Metro Play
	Suite 7
	Pollet House
	Lower Pollet
	St Peter Port
	Guernsey
	GY1 1WF

Restricted Countries

Players from United States NOT accepted.

Metro Play does not accept players from the following countries: United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Slots RTP

Metro Play casino do not publish the Return to Player/House Edge information for any of their slots games.

Comp Points

Metro Play casino do not appear to offer a comp point program.

Closing Thoughts

Metro Play's staunch refusal to discuss player complaints puts them way behind the market leaders and as such players could do far better than this casino.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

There are no associated casinos to display.

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

Jackpot Palace