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Metro Play: Does not accept players from United States

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Metro Play: Closed

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Metro Play is closed. Try another casino

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Metro Play Casino REVIEW

Players from United States cannot play at Metro Play casino.


Review last updated - June 2015

As of May 2015 Metro Play casino have closed.

Metro Play casino is another venue that doesn't feel that discussing player complaints is in it's best interest.


 -  2 / 10

Due to their Not Recommended status we did not feel it appropriate to send a reviewer to play with the Metro Play group.

Metro Play casino appear to share ownership with Jackpot Palace and SunSet. These casinos use Boss Media software who have been included on our Blacklist due to the fairness issues encountered with games provided by their parent company Spielo G2. See

Metro Play casino have also made clear that they will not discuss player complaints with us.

Due to the design of their website we cannot monitor the terms and conditions at Metro Play casino.


 -  1 / 10
Deposit Method Restrictions Deposit Method Restrictions:
Country/Regional Restrictions Country/Regional Restrictions:
Value to Player for:
Bonus Value

Payout Speed: 5 days

 - 6 / 10

Due to their Not Recommended status we did not feel comfortable asking a review to play with the Metro Play casino group. The Metro Play website does not provide payout time frames for their eWallets. As they do not accept US players we will assume this to be 5 days.

Minimum withdrawal - None listed.

Maximum withdrawal - None listed.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers)

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.



 -  9 / 10

Metro Play casino use Microgaming software for both their download and instant play casinos. Check out our Microgaming Software Review.

Game selections are as follows;


Table Games – 8

Slots – 64

Video Poker – 12

Customer Service

 -  0 / 10

Email Testing Record

  • June 2015 - No response
  • November 2014 - 50 minutes
  • December 2013 - 9 minutes


 -  8 / 10

MetroPlay hold the following gambling licenses :

  • Alderney Gambling Control Commission - The AGCC are one of the stronger regulatory authorities operating within the online gambling market. You can find further information regarding this regulator's complaint policies here.

The following countries are not allowed to register with Metro Play casino - USA

Contact Details;

Email : [email protected]
Phone :0800 011 94 95
Address : Metro Play
Suite 7
Pollet House
Lower Pollet
St Peter Port

Restricted Countries

Players from United States NOT accepted.

Metro Play does not accept players from the following countries: United States, United States Minor Outlying Islands, Virgin Islands, U.S..


Slots RTP

Metro Play casino do not publish the Return to Player/House Edge information for any of their slots games.

Comp Points

Metro Play casino do not appear to offer a comp point program.

Closing Thoughts

Metro Play's staunch refusal to discuss player complaints puts them way behind the market leaders and as such players could do far better than this casino.

Associated By Company

There are no associated casinos to display.

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