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– Operator subject to strong regulatory requirement.

– Competitive incentives for registration.

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– Long delays on payment of withdrawals.

– Email support takes longer than average to respond.

mFortune Casino Review

Review last updated - January 2021.

OVERVIEW | 6.10/10

mFortune Casino are operated by In Touch Games Ltd - a company registered in the UK. They are licensed in the United Kingdom by the UKGC - they use IBAS as their alternative dispute resolution service. They provide a tiny amount of proprietary casino and and slots games - around 45. Their site design is very simple and utilises a colour palette of gold,red and green; their logo is their name in gold with 3 leaves of a clover to the left hand side and a red heart symbol replacing the the centre of the "o" in "Fortune".  Clearly their primary market focus is UK mobile user based and terms for non UK residents are markedly less favourable.

TRUSTWORTHINESS | 8/10

Below we highlight the terms that players should be aware of when playing with In Touch Games Limited run properties.

Potential for high dormancy charge: "94. We will apply an Administration Fee to all accounts that have been ‘inactive’ for a consecutive period of at least 12 months, in accordance with the following procedure. When this time has elapsed, an account will be considered “dormant”. 99. The Administration Fee will be £3 (or currency equivalent) or 5% of the balance, whichever is higher." 22/10/2019

BONUSES | 10 / 10

100% up to £100
Max Bonus 100
Min Deposit 3
Max Bet NA
Type Sticky
Wagering NA
Deposit Method Restrictions:
Country/Regional Restrictions:
Full mFortune bonus review

Terms and Conditions

The mFortune Casino Welcome bonus currently consists of a bonus of 200% up to £100.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 20x bonus for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

There is no maximum bet term associated with this bonus.

The maximum win term associated with this bonus is £200.

The bonus is cashable.

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.


BONUS: 100% up to £100
T&CS APPLY
Try another casino
Value to Player for:
$26.55
Bonus Value
low roller
top 10
mid roller
high
high roller
low
superhigh roller
low

Payout Speed: 6 days | 4 / 10

mFortune's website states that it can take up to 3-4 working days M-Fr to process withdrawals hence the 6 days time listed in this review.

Maximum Withdrawal - unlisted.

Minimum Withdrawal - £10 bank transfers; £20 other methods available to UK players; non UK players £50.

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Bank Transfer, Pay by PhoneBill, Paysafecard, PayPal.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 1 / 10

mFortune Casino appear to offer proprietary software at their online operation.

Game selections are as follows:

Instant

Slots – 37

Table - 4

Live - 0

Jackpots - ?

Customer Service | 0 / 10

Email Testing Record

  • January 2021 - no response.
  • June 2020 - won't answer without user account .
  • June 2018 - 3 days, 22 hours and 37 minutes.

Licensing | 8 / 10

mFortune hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. mFortune currently use IBAS. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United States NOT accepted.

mFortune does not accept players from the following countries: Australia, South Africa, Spain, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Contact Information:

Email : [email protected]
Phone :+44 (0) 1384 444 573
Address : In Touch Games Ltd
Fountain House
Great Cornbow
Halesowen
West Midlands
B63 3BL

Slots RTP

This operator publishes the RTPs for all its games.

Comp Points

This operator does not appear to offer a comp points program for players.

Closing Thoughts

While we do not endorse all of the terms and conditions that the In Touch Games license has chosen to include, the vast majority of players are unlikely to be adversely impacted by these terms.

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COMPLAINTS

mFortune
Resolved

mFortune - non-existent chargeback

Read Complaint

May 14, 2018 7 comments

mFortune
Found for the Casino

mFortune - Mobile Casino Complaint License number: 000-002091-R-104264-019

Read Complaint

May 24, 2017 1 comments

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