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1.85

MisterWinner Status: Closed

MisterWinner Casino

Overview

Review last updated – May 2016

Misterwinner Casino is regulated in Curacao and appear on the same license as: Gorilla Casino, 770Red Casino, 007Slots Casino and 7Kasino.  The casino offers a range of games by software providers: BetSoft, Parlay Entertainment, Wincrest Studios, and Big Fish Gaming.  The site design is fairly dull in nature having only a lightly textured background in a palette of green and white.  The logo does feature a light glow effect that passes over it from time-to-time and the ‘w’ of ‘winner’ takes the form of a man tipping his hat – presumably in celebration as a result of his luck at this venue.  As with other venues sharing their license – this website is not the most user friendly that we have encountered.

Trustworthiness

 - 1 / 10

Since MisterWinner Casino do not hold a UKGC license we cannot send a reviewer to test its site.

(-1)Dormancy Clause unacceptable. MisterWinner Casino deem accounts dormant after only 3 months of inactivity and they do not make it clear what happens to funds held in accounts after this period - or indeed whether or not they will make reasonable attempts to contact players prior to this situation arising.

The 7Kasino group refuse to engage with player complaints logged at this and other portals. MisterWinner is a member of this group.

(-2)Vague or Awkward Terms and Conditions - MisterWinner Casino refer to a 'Help' section in their Terms and Conditions that actually does not appear on their site despite much searching. They also list two different Welcome Bonuses in different areas of their site - this can lead to confusion and depleted customer experience

For references see 7Kasino Group Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

 - 1 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus:

400% up to £12,000.

Cashable - bonus can be withdrawn on completion of necessary wagering.

Wagering Requirements:

  • Slots - xbonus
  • Blackjack - xbonus
  • Roulette - xbonus
  • Baccarat - xbonus
  • Video Poker - xbonus
  • Table Poker - xbonus

Adjustments to ratings:

  • Extra Bonus (+1) - 2nd - 200% up to £6,000; 3rd 200% up to £6,000.
  • (-3)Vague or Awkward Rules - MisterWinner Casino do not give a wagering requirement for their Welcome Bonus which means we cannot calculate its worth for players. They also not clear on what their Welcome Bonus actually is as they list two different offers interchangeably across their site.
  • Excluded Games (-1) - You're not allowed to play Roulette with the welcome bonus.

Game Weightings (already account for in Wagering Requirements)

  • Slots (all varieties) 100%
  • Blackjack (all varieties) 10%
  • Roulette (all varieties) 10%
  • Table Poker (all varieties) 20%
  • Baccarat (all varieties) 10%
  • Video Poker (all varieties) 10%

Notes



Payout Speed: 7 days

 - 3 / 10

MisterWinner Casino state that withdrawals are processed once a week on a Thursday.>

Minimum withdrawal - £50.

Maximum withdrawal - None given.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Paysafecard, Entropay and Bank Transfers.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 4 / 10

MisterWinner Casino use BetSoft software for their instant play casino alongside games from: Parlay Entertainment, Wincrest Studios, and Big Fish Gaming. Check out our BetSoft Software Review.

Game selections are as follows:

Instant

Table Games – 9

Slots – 117

Video Poker – 16

Customer Service

Email Testing Record

  • June 2015 - No response

Licensing

 - 6 / 10

MisterWinner Casino Casino hold the following gambling licenses :

  • Curacao eGaming - MisterWinner casino are licensed by eMoore, the Curacao eGaming Master License holder that is responsive and cooperative in the management of player complaints. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with MisterWinner Casino: United kingdom, United States and its territories.

Contact Information:

Email : support@misterwinner.com
Email : payments@misterwinner.com
Email : info@misterwinner.com

Affiliate Program - Aff007.

Restricted Countries

MisterWinner does not accept players from the following countries: U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.

Slots RTP

MisterWinner do not provide the RTPs for any of their slots games.

Comp Points

MisterWinner Casino do offer a comp points system and points are accrued at a rate of 45 points to a £1 bet for slots - other games vary - but unfortunately they do not give redemption rates and therefore we cannot calculate its value against other systems on the market.

Closing Thoughts

MisterWinner Casino are Not Recommended at ThePOGG as a result of 7Kasino - a casino on the same license as them - being unwilling to discuss player complaints logged at this portal. Players should note that the minimum withdrawal at this venue is relatively high compared with others at £50. Unfortunately this operator does not provide wagering requirements for its Welcome Bonus package so it is impossible for us to determine its true worth to players. Be aware that accounts are deemed dormant after only 3 months of inactivity and the Terms and Conditions are by no means clear in regard to what happens to funds held in such accounts beyond this period of time. Similarly this operator do not make it explicit that they will make reasonable efforts to contact players before declaring an inactive account dormant and for safety we would suggest taking it for granted that they will not. There is also conflicting information given on their website regarding the welcome Bonus that they offer and we cannot offer any clarification so it is probably best avoided.

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