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This casino is closed!

This operator has ceased operation and is no longer available to play with.

We recommend you to enjoy your time elsewhere:

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– Fast response to email support request.

– Operator subject to strong regulatory requirement.

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– Long delays on payment of withdrawals.

Monaco Aces Casino Review

Review last updated - June 2014

OVERVIEW | 7.14/10

As of the 1st of November 2014 Monaco Aces casino has closed.

Monaco Aces have a very strong casino in the offering and a platform of games that are both high quality and not widely available.

TRUSTWORTHINESS | 8/10

Only one of the six reviews who work regularly for this site holds an account with Monaco Aces and that was opened for testing purposes. They report positive experiences.

Monaco Aces have no outstanding complaints at any of the major mediation portals.

As long as Monaco Aces maintain this positive reputation, their Trustworthiness score will increase by one point every six months to a maximum of 8.

BONUSES | 7 / 10

Monaco Aces Casino Review does not currently offer a bonus that we can reasonably evaluate.

Deposit Method Restrictions:
Country/Regional Restrictions:

Payout Speed: 1-2 weeks | 3 / 10

Using Neteller our reviewer reports withdrawals normally paid within 12 hours, however our own experiences with Neteller withdrawals have shown payment times of 1-2 weeks.

Minimum withdrawal - $10

Maximum withdrawal – $10000

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, UKash

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 7 / 10

Monaco Aces use Viaden software for their instant play casino. Check out our Viaden Software Review.

Game selections are as follows;

Instant

Table Games – 16

Slots – 31

Video Poker – 3

Customer Service | 10 / 10

Email Testing Record

  • June 2014 - 12 minutes
  • December 2013 - 1 hour 19 minutes
  • June 2013 - No Response
  • April 2013 - 13 minutes

Licensing | 8 / 10

MonacoAces hold the following gambling licenses :

  • Isle of Man Gambling Supervision Commission - The IoMGSC are one of the stronger regulatory authorities operating within the online gambling market. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Monaco Aces - The Republic of Belarus, Saudi Arabia, Cook Islands, The Republic of Cuba, The Turkish Republic of Northern Cyprus Territory of Guam, Iran (Islamic Republic Of), The Republic of Iraq, State of Israel, Korea, Democratic People's Republic Of, Korea, Republic Of, Lao People's Democratic Republic, Libya Arab Jamahiriy, Myanmar/Burma, Nauru, The Federal Republic of Nigeria, Niue, The Republic of Poland, The Commonwealth of Puerto Rico, The Russian Federation, Somali Republic, Sudan Republic, Syrian Arab Republic, Kingdom Thailand, Turkey Republic, United States of America, United Kingdom, United States Minor Outlying Islands, The Republic of Uzbekistan, Virgin Islands (U.S.), The Republic of Zimbabwe, The Republic of France, The Republic of Italy, The Republic of Argentina, Iraq-Saudi Arabia Neutral Zone, Belgium, Cayman Islands, Denmark, Holy See (Vatican City), Japan, Canada

Contact Information;

Email : [email protected]
Address : Pearl Aces Limited
227 Clinch's House
Lord Street
Douglas IM9 1RZ
Isle of Man

Restricted Countries

Players from United States NOT accepted.

Monaco Aces does not accept players from the following countries: Argentina, South America, Belarus, Belgium, Canada, Cayman Islands, Cook Islands, Cuba, Cyprus, Denmark, France, French Guiana, French Polynesia, French Southern Territories, Guam, Holy See (Vatican City State), Iran, Iraq, Israel, Italy, Japan, Democratic People's Republic of Korea, Republic of Korea, Libya, Myanmar, Nauru, Nigeria, Poland, Puerto Rico, Russian Federation, Saudi Arabia, Somalia, Sudan, Syrian Arab Republic, Thailand, Turkey, United Kingdom, United States, United States Minor Outlying Islands, Uzbekistan, Virgin Islands, U.S., Zimbabwe.

Contact

Slots RTP

Monaco Aces casino publish the house edge (RTP) figures for all of their slots games.

Comp Points

The Monaco Aces comp point program returns $1 to the player for every $500 the player wagers. This is twice as valuable to the player as the standard Playtech comp point program.

Closing Thoughts

Monaco Aces have a very strong casino product that this time round was let down by their customer service's failure to respond to emailing testing.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

There are no associated casinos to display.

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

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