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Monaco Aces Status: Closed

Monaco Aces Casino


Review last updated – June 2014

As of the 1st of November 2014 Monaco Aces casino has closed.

Monaco Aces have a very strong casino in the offering and a platform of games that are both high quality and not widely available.


 - 8 / 10

Only one of the six reviews who work regularly for this site holds an account with Monaco Aces and that was opened for testing purposes. They report positive experiences.

Monaco Aces have no outstanding complaints at any of the major mediation portals.

As long as Monaco Aces maintain this positive reputation, their Trustworthiness score will increase by one point every six months to a maximum of 8.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.


 - 7 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.


100% up to $200

Cashable - You can withdraw the bonus once you complete the wagering requirement.

Wagering Requirements;

  • Slots - 30xbonus
  • Blackjack - 300xbonus
  • Roulette - 1500xbonus
  • Baccarat - 300xbonus
  • Video Poker - 300xbonus
  • Table Poker - 300xbonus

Adjustments to ratings;

Bonus on subsequent deposits (+1) – 2nd deposit 100% up to $200, 3rd deposit 50% up to $200.

Maximum Bet Size (-1) – You are not allowed to place a wager larger than $10 while you have a bonus.

Game Weightings (already account for in Wagering Requirements)

  • Slots, Keno. 100%
  • All Video Poker, all Casino Poker Games, Baccarat, Blackjack Switch and Blackjack Surrender, Pontoon, Face Up 21, Punto Banco, Craps. 10%
  • Classic Blackjack, All roulette variations. 2%
  • Gambling round in any slot, Doubling round in video poker. 0%


Payout Speed: 1-2 weeks

 - 3 / 10

Using Neteller our reviewer reports withdrawals normally paid within 12 hours, however our own experiences with Neteller withdrawals have shown payment times of 1-2 weeks.

Minimum withdrawal - $10

Maximum withdrawal – $10000

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, UKash

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.



 - 7 / 10

Monaco Aces use Viaden software for their instant play casino. Check out our Viaden Software Review.

Game selections are as follows;


Table Games – 16

Slots – 31

Video Poker – 3

Customer Service

 - 10 / 10

Email Testing Record

  • June 2014 - 12 minutes
  • December 2013 - 1 hour 19 minutes
  • June 2013 - No Response
  • April 2013 - 13 minutes


 - 8 / 10

MonacoAces hold the following gambling licenses :

  • Isle of Man Gambling Supervision Commission - The IoMGSC are one of the stronger regulatory authorities operating within the online gambling market. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Monaco Aces - The Republic of Belarus, Saudi Arabia, Cook Islands, The Republic of Cuba, The Turkish Republic of Northern Cyprus Territory of Guam, Iran (Islamic Republic Of), The Republic of Iraq, State of Israel, Korea, Democratic People's Republic Of, Korea, Republic Of, Lao People's Democratic Republic, Libya Arab Jamahiriy, Myanmar/Burma, Nauru, The Federal Republic of Nigeria, Niue, The Republic of Poland, The Commonwealth of Puerto Rico, The Russian Federation, Somali Republic, Sudan Republic, Syrian Arab Republic, Kingdom Thailand, Turkey Republic, United States of America, United Kingdom, United States Minor Outlying Islands, The Republic of Uzbekistan, Virgin Islands (U.S.), The Republic of Zimbabwe, The Republic of France, The Republic of Italy, The Republic of Argentina, Iraq-Saudi Arabia Neutral Zone, Belgium, Cayman Islands, Denmark, Holy See (Vatican City), Japan, Canada

Contact Information;

Email : support@monacoaces.com
Address : Pearl Aces Limited
227 Clinch's House
Lord Street
Douglas IM9 1RZ
Isle of Man

Restricted Countries

Monaco Aces does not accept players from the following countries: Argentina, Belarus, Belgium, Canada, Cayman Islands, Cook Islands, Cuba, Cyprus, Denmark, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Guam, Iran, Iraq, Israel, Italy, Japan, Libya, Myanmar [Burma], Nauru, Nigeria, North Korea, Poland, Puerto Rico, Russia, Saudi Arabia, Somalia, South Korea, Sudan, Syria, Thailand, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States, Uzbekistan, Vatican City, Zimbabwe.

Slots RTP

Monaco Aces casino publish the house edge (RTP) figures for all of their slots games.

Comp Points

The Monaco Aces comp point program returns $1 to the player for every $500 the player wagers. This is twice as valuable to the player as the standard Playtech comp point program.

Closing Thoughts

Monaco Aces have a very strong casino product that this time round was let down by their customer service's failure to respond to emailing testing.

Associated By Company

There are no associated casinos to display.

Other Associations

There are no associated casinos to display.

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