MoneyGaming Casino REVIEW

Only one of our reviewers has played with Money Gaming Casino and there account has been open less than 6 months. They report good experiences with Money Gaming.

Whilst playing at MoneyGaming, our reviewer came across some bugs within their Pro Blackjack game. The reviewer took screen shots of these bugs and forwarded them on to me and I contacted MoneyGaming’s casino team. The response I received was that they were already aware of the bugs and were in the process of fixing them. That statement contains both good and bad. Firstly – that they are working to fix a bug is always going to be a positive. However, if they knew one of their games was not functioning correctly surely it should not have been available for players to access? After some discussion with the MoneyGaming casino team, we have received assurances that all bugs have now been fixed and that in future, if bugs are discovered in any of their games the affected games will be taken down while the bug is fixed.

It’s also worth acknowledging that one of the ‘bugs’ our reviewer found Money Gaming informed us was in fact intended as a feature. In some situations when you and the dealer both have blackjack, you will still receive full payment for the blackjack. It not exactly clear what situations generate this payment for tied blackjacks, however we have received assurance that the game rules will be updated to clarify this situation in the very near future. Even if they are not though, this is a beneficial rule for the player and one that not many casinos would offer.

Unfortunately MoneyGaming will only discuss the basics of any player complaint with us and will not provide supporting evidence to verify their decisions.

MoneyGaming have been moved into the Reservation at CasinoMeister.

For references see MoneyGaming Player Issues

You can see the latest updates to MoneyGaming casino's terms and conditions here.

Using Neteller our reviewer report withdrawal normally paid within 3 days. The MoneyGaming website lists ewallet payments as taking 3-5 business days.

Banking options available – Credit/Debit cards, bank transfers, Neteller or Skrill (Moneybookers)

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Money Gaming Casino use WagerWorks software their slots games and their own software for table games. Check out our WagerWorks Software Review.

Game selections are as follows;

Our reviewer reports positive experiences with MoneyGaming customer services.

Email Testing Record

• December 2016 - 25 minutes
• June 2015 - 3 minute
• November 2014 - 1 hour 39 minutes
• June 2014 - 1 minute
• December 2013 - 29 minutes
• June 2013 - 19 hours 35 minutes
• January 2013 - 1st email - 23 minutes

MoneyGaming hold the following gambling licenses :

• United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. MoneyGaming currently use IBAS. You can find further information regarding this regulator's complaint policies here.
• Alderney Gambling Control Commission - The AGCC are one of the stronger regulatory authorities operating within the online gambling market. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Money Gaming - Australia, Austria, Belgium, Bulgaria, Canada, China, Cook Islands, Cuba, Cyprus, Democratic People’s Republic of Korea, Denmark, Estonia, France, Germany, Greece, Guam, Hong Kong, India, Iran, Iraq, Israel, Italy, Ivory Coast, Lao, Libya, Macau, Monaco, Myanmar/Burma, Nauru, Netherlands, Nigeria, Norway, Puerto Rico, Republic of Korea, Russia, Singapore, Somalia, South Africa, Spain, Sudan, Syrian Arab Republic, Taiwan, Thailand, Turkey, United States, Uzbekistan,Virgin Islands and Zimbabwe

Contact Information;

Players from United States NOT accepted.

MoneyGaming does not accept players from the following countries: Austria, Belgium, Burundi, Canada, China, Cook Islands, Cuba, Denmark, Estonia, France, French Guiana, French Polynesia, French Southern Territories, Germany, Greece, Guam, Hong Kong, India, Iran, Iraq, Israel, Italy, Democratic People's Republic of Korea, Republic of Korea, Lao People's Democratic Republic, Libya, Macao, Monaco, Myanmar, Puerto Rico, Russian Federation, Singapore, Somalia, South Africa, Spain, Sudan, Syrian Arab Republic, Taiwan, Province of China, Thailand, Turkey, United States, United States Minor Outlying Islands, Uzbekistan, Virgin Islands, U.S., Zimbabwe.

MoneyGaming Casino publish the house edge (RTP) ranges for all of their slots games. This isn't as good as actually figures, but is better than no information.

Money Gaming Casino do not currently offer a comp point program.

MoneyGaming are a casino operation that right from word 'go' came off as somewhat bumbling. That they're not willing to work to resolve player complaints on top of their software issues leaves us totally unwilling to work with this group.

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