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5.8

MoneyGaming Status: Not Recommended

MoneyGaming Casino

Overview

Review last updated – July 2017

A recent addition to the gaming market, MoneyGaming Casino offer some unique features including an online Backgammon facility.

Trustworthiness

 - 3 / 10

Only one of our reviewers has played with Money Gaming Casino and there account has been open less than 6 months. They report good experiences with Money Gaming.

Whilst playing at MoneyGaming, our reviewer came across some bugs within their Pro Blackjack game. The reviewer took screen shots of these bugs and forwarded them on to me and I contacted MoneyGaming’s casino team. The response I received was that they were already aware of the bugs and were in the process of fixing them. That statement contains both good and bad. Firstly – that they are working to fix a bug is always going to be a positive. However, if they knew one of their games was not functioning correctly surely it should not have been available for players to access? After some discussion with the MoneyGaming casino team, we have received assurances that all bugs have now been fixed and that in future, if bugs are discovered in any of their games the affected games will be taken down while the bug is fixed.

It’s also worth acknowledging that one of the ‘bugs’ our reviewer found Money Gaming informed us was in fact intended as a feature. In some situations when you and the dealer both have blackjack, you will still receive full payment for the blackjack. It not exactly clear what situations generate this payment for tied blackjacks, however we have received assurance that the game rules will be updated to clarify this situation in the very near future. Even if they are not though, this is a beneficial rule for the player and one that not many casinos would offer.

Unfortunately MoneyGaming will only discuss the basics of any player complaint with us and will not provide supporting evidence to verify their decisions.

MoneyGaming have been moved into the Reservation at CasinoMeister.

For references see MoneyGaming Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

You can see the latest updates to MoneyGaming casino's terms and conditions here.

Bonuses

 - 6 / 10
100% up to £200
Max Bonus 200
Min Deposit 10
Max Bet 5
Type Cashable
Wagering 45xb
BONUS CODE: NA RECOMMENDED BONUSES
Value to Player for:
£7.43
Bonus Value
low roller
mid
mid roller
mid
high roller
high
superhigh roller
high

Payout Speed: 5 days

 - 5 / 10

Using Neteller our reviewer report withdrawal normally paid within 3 days. The MoneyGaming website lists ewallet payments as taking 3-5 business days.

Banking options available – Credit/Debit cards, bank transfers, Neteller or Skrill (Moneybookers)

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 7 / 10

Money Gaming Casino use WagerWorks software their slots games and their own software for table games. Check out our WagerWorks Software Review.

Game selections are as follows;

Instant

Table Games – 10

Slots – 51

Video Poker – 4

Jackpots - 4

Customer Service

 - 10 / 10

Our reviewer reports positive experiences with MoneyGaming customer services.

Email Testing Record

  • December 2016 - 25 minutes
  • June 2015 - 3 minute
  • November 2014 - 1 hour 39 minutes
  • June 2014 - 1 minute
  • December 2013 - 29 minutes
  • June 2013 - 19 hours 35 minutes
  • January 2013 - 1st email - 23 minutes

Licensing

 - 10 / 10

MoneyGaming hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. MoneyGaming currently use IBAS. You can find further information regarding this regulator's complaint policies here.
  • Alderney Gambling Control Commission - The AGCC are one of the stronger regulatory authorities operating within the online gambling market. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Money Gaming - Australia, Austria, Belgium, Bulgaria, Canada, China, Cook Islands, Cuba, Cyprus, Democratic People’s Republic of Korea, Denmark, Estonia, France, Germany, Greece, Guam, Hong Kong, India, Iran, Iraq, Israel, Italy, Ivory Coast, Lao, Libya, Macau, Monaco, Myanmar/Burma, Nauru, Netherlands, Nigeria, Norway, Puerto Rico, Republic of Korea, Russia, Singapore, Somalia, South Africa, Spain, Sudan, Syrian Arab Republic, Taiwan, Thailand, Turkey, United States, Uzbekistan,Virgin Islands and Zimbabwe

Contact Information;

Email : customerservices@moneygaming.com
Phone : UK: Freephone 0800 652 5056
International: +44 20 7292 6293

Affiliate Program - MoneyGaming Affiliates.

Restricted Countries

MoneyGaming does not accept players from the following countries: Austria, Belgium, Burundi, Canada, China, Cook Islands, Cuba, Denmark, Estonia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Germany, Greece, Guam, Hong Kong SAR China, India, Iran, Iraq, Israel, Italy, Laos, Libya, Macau SAR China, Monaco, Myanmar [Burma], North Korea, Puerto Rico, Russia, Singapore, Somalia, South Africa, South Korea, Spain, Sudan, Syria, Taiwan, Thailand, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States, Uzbekistan, Zimbabwe.

Slots RTP

MoneyGaming Casino publish the house edge (RTP) ranges for all of their slots games. This isn't as good as actually figures, but is better than no information.

Comp Points

Money Gaming Casino do not currently offer a comp point program.

Closing Thoughts

MoneyGaming are a casino operation that right from word 'go' came off as somewhat bumbling. That they're not willing to work to resolve player complaints on top of their software issues leaves us totally unwilling to work with this group.

Associated Casinos

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Promotional Terms & Conditions

100% up to £200
Max Bonus 200
Min Deposit 10
Max Bet 5
Type Cashable
Wagering 45xb

This promotion is only available to new players and only once they've made their first deposit.

The MoneyGaming Welcome bonus currently consists of a bonus of 100% up to £200.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 45xbonus for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is £5 on any single round of play.

There is no maximum win on the deposit bonus.

The bonus is cashable.

Game Weightings:

  • Slots* 100%
  • Roulette, Keno and other fixed-odds games not otherwise specified** 25%
  • Blackjack, Baccarat, Craps and Poker*** 10%
  • Peer-to-Peer or Skill Games**** 0%
  • Slots with Gamble Features ***** 0%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

* Gamble features on any Slot games will not contribute towards the Wagering Requirement.
** Includes Roulette Royal, 3 Wheel Roulette, Mini Roulette, Fortune 52 Keno, Hi-Lo, Mini Hi-Lo, and Mini Crown and Anchor
*** Includes Pro Blackjack, Mini-Blackjack, EZ Baccarat, Community EZ Baccarat, Pro Baccarat, Jacks or Better, Lucky Draw Joker Poker, Deuces Wild, Match Times Pay Bonus Poker, Match Times Pay Double Bonus Poker, Match Times Pay Double Double Bonus Poker, and Match Times Pay Jacks or Better
**** Includes any player-to-player which involve you playing against or with other users including but not limited to the following Games: Heads Up Blackjack, Pineapple Poker, Texas Hold ‘Em Poker, Poker Dice, Backgammon, Domino Duel, Gin Rummy, Brag, Brisca, and Escoba.
***** Includes Dragon Lines, Roaming Reels, 50 Dolphins, Safari Spirit, Mustang Money, Eagle Bucks, Winning Wolf, Grand Dragon, Sheer Magic, Siren's Charm, Money Heat, Empire of Sand, Night Survivor, Ramses Book, Explodiac, King & Queen, Savannah Storm, Spooky House, Burn the Sevens, Fishing Frenzy, Dragon Pays.

 

 

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