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blacklisted casino thepogg

This casino is closed!

This operator has ceased operation and is no longer available to play with.

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– Fast response to email support request.

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– Non-cooperative with the management of player complaints.

– No effective regulation. Licensed in name only.

– Low value registration incentives.

Moore Games Casino Review

Moore Games have been added to our blacklist due to retroactively changing the terms of a bonus to justify the seizure of a player's winnings. See https://thepogg.com/complaint/moore-games-changed-allowed-games-4-days-after-a-great-win-of-24k/ for further details.

OVERVIEW | 2.96/10

Moore Games have been added to our blacklist due to retroactively changing the terms of a bonus to justify the seizure of a player's winnings. See https://thepogg.com/complaint/moore-games-changed-allowed-games-4-days-after-a-great-win-of-24k/ for further details.

Review last updated - February 2013

Moore Games license has now been marked as 'Invalid'. We STRONGLY recommend withdrawing any funds you have and not playing with this group again for at least 6 months

Primarily a poker operation who sponsor Swedish poker pro Samir Mujagic, Moore Games also run a fair sized casino platform which they are looking to expand.

TRUSTWORTHINESS | 0/10

Moore Games have been added to our blacklist due to retroactively changing the terms of a bonus to justify the seizure of a player's winnings.

Only one of the reviewers who works for this site regularly holds an account with the Moore Games and they held this for less than a year. They report positive experiences with Moore Games casino.

Moore Games had some notable issues paying players late in 2012 apparently caused by a dispute between Moore Games and Playtech’s iPoker platform. These seem to have been resolved for the time being.

Other than this Moore game has a good reputation within the industry with no notable complaints at any of the major dispute mediation portals. If Moore Games maintain this positive reputation their Trustworthiness rating will increase by one point every 6 months.

BONUSES | 1 / 10

Moore Games Casino Review does not currently offer a bonus that we can reasonably evaluate.

Deposit Method Restrictions:
Country/Regional Restrictions:

Payout Speed: 4 days | 6 / 10

Using Neteller our reviewer reports withdrawals normally paid in 4 days.

Banking options available - Credit/Debit cards, Bank Transfer, Neteller, Skrill (Moneybookers) and PaySafeCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 5 / 10

Moore Games primarily use Tain software however they do offer a selection of Microgaming slots games. Check out our Tain Software Review.

Game selections are as follows;

Instant

Table Games – 23

Slots – 83

Video Poker – 6

Customer Service | 10 / 10

Our reviewer reports positive experiences with Moore Games customer services.

Email Testing Record

  • January 2013 - 1st email - 54 minutes

Licensing | 2 / 10

MooreGames hold the following gambling licenses :

  • Curacao eGaming - MooreGames are licensed by Cyberluck, the Curacao eGaming Master License holder. We have had no success contacting this license holder, either directly or via the affected player, about player complaints and consider them to be completely non-responsive. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Moore Games casino – USA

Contact Information;

Email : [email protected]
[email protected]
[email protected]

Restricted Countries

Players from United States NOT accepted.

Moore Games does not accept players from the following countries: United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Slots RTP

Moore Casino do not publish the house edge (RTP) of any of their slots games.

Comp Points

Moore Games do not offer a comp point program.

Closing Thoughts

A slow withdrawal time and weak regulator have supressed the overall rating of an otherwise reasonable venue.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

There are no associated casinos to display.

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

Found for the player

Moore Games - "technical error" @Mooregames. Took 893 € from my account

Read Complaint

May 9, 2013 5 comments

Moore Games
Found for the player

Moore Games - Changed allowed games 4 days after a great win of 24k.

Read Complaint

April 26, 2013 16 comments

Moore Games
Found for the player

Moore Games - slow pay missing balance

Read Complaint

March 30, 2013 21 comments

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