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3.10

Mouse Club: Not Recommended

Top Casinos: United Kingdom

Mouse Club Casino

Players from United Kingdom are welcome at Mouse Club casino.

Overview

Review last updated – July 2017

As part of the Plus Five gaming group, Mouse Club have management that have been unresponsive to player complaints.

Trustworthiness

 - 3 / 10

Mouse Club casino are part of the Plus 5 gaming group. Due to this group's Not Recommended status we did not feel it was appropriate to send a review to play with any of their casinos.

The Plus 5 group of casinos have been unresponsive to player complaints posted at this site. As such we have marked all Plus 5 casinos as Not Recommended unless they give written assurance that they will discuss complaints.

Bonuses

 - 0 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

None.



Payout Speed: 5 days

 - 5 / 10

Due to their Not Recommended status we did not feel it appropriate to ask a review to play with Mouse Club. The Mouse Club website does not provide any information on withdrawal times. As they do not accept US players we will assume these to be 5 days for ewallets.

Minimum withdrawal – £20.

Maximum withdrawal – €1000/week and €5000/month.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), ClickAndBuy, Click2Pay, PaySafeCard, UKash

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 6 / 10

Mouse Club casino use Microgaming, Sheriff and IGT software for their instant play casino. Check out our Microgaming Software Review.

Game selections are as follows;

Instant

Table Games – 23

Slots – 105

Live – 1

Customer Service

 - 0 / 10

Email Testing Record

  • December 2016 - No Response
  • November 2014 - 4 minutes
  • June 2014 - 2 minutes
  • December 2013 - No Response

Licensing

 - 8 / 10

MouseClub hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Mouse Club casino – USA

Contact Information;

Email : [email protected]
Phone : UK 0844 567 6148
International +44 844 567 6148

Restricted Countries

Players from United Kingdom accepted.

Mouse Club does not accept players from the following countries:U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Contact

Slots RTP

Mouse Club casino publish the RTP ranges for their IGT slots games.

Comp Points

Mouse Club casino do not offer a comp point program.

Closing Thoughts

With a group of small White Label casinos like the Plus 5 network runs, which pop-up and go out of business frequently and instances of non-responsiveness, there's nothing about this group that we feel comfortable with.

Best Casinos: United Kingdom

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.