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5.32

MrQ: Does not accept players from United States

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MrQ: Not Recommended

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MrQ is not recommended!.

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MrQ Casino REVIEW

Players from United States cannot play at MrQ casino.

Overview

Review last updated - April 2022.

MrQ Casino and bingo provider is operated by Lindar Media Ltd. It is licensed by the UKGC  in the United Kingdom- it uses IBAS as its ADR for UK players lodging complaints. MrQ Casino offer a very small selection of slots games by: Eyecon and Thunderkick. MrQ Casino's site design takes as its colour palette: blue, purple and white and its logo is its name in blue and purple.

Trustworthiness

 -  3 / 10

After many years of a positive working relationship with MrQ - including acting as ADR on their behalf for non-UK players - in early 2022 our relationship with this operator broke down. During the management of a complaint submitted by a UK player, MrQ spent months flip-flopping between enthusiastic engagement and promising cooperation, and weeks spent ignoring our communications, ultimately wasting months of effort of all parties involved.

For references see Lindar Player Issues

Bonuses

 -  7 / 10

Deposit Method Restrictions Deposit Method Restrictions:
Country/Regional Restrictions Country/Regional Restrictions:

BONUS CODE: V30

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Value to Player for:
£6.79
Bonus Value
low roller
high
mid roller
mid
high roller
low
superhigh roller
mid

Payout Speed: 24 hours

 - 10 / 10

MrQ Casino state that they process withdrawals within 24 hours.

Minimum withdrawal – £10.

Maximum withdrawal – £5000.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 -  2 / 10

Mr Q Casino use Eyecon and Thunderkick software.

Game selections are as follows:

Instant

Table Games – ?

Slots – 89

Video Poker – ?

Live – ?

Jackpot – ?

Customer Service

 -  4 / 10

Email Testing Record

  • June 2020 - 2 days and 21 minutes.
  • September 2019 - 1 hour.
  • May 2019 - 9 minutes.

Licensing

 -  8 / 10

Mr Q Casino hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. M Q Casino currently use IBAS. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United States NOT accepted.

MrQ does not accept players from the following countries: Afghanistan, Asia, Aland Islands, Europe, Albania, Algeria, Africa, American Samoa, Oceania, Andorra, Angola, Anguilla, North America, Antarctica, Antigua and Barbuda, Argentina, South America, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, The Democratic Republic of The Congo, Cook Islands, Costa Rica, Cote D'ivoire, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-bissau, Guyana, Haiti, Heard Island and Mcdonald Islands, Holy See (Vatican City State), Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Democratic People's Republic of Korea, Republic of Korea, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinia, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russian Federation, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia and The South Sandwich Islands, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Syrian Arab Republic, Taiwan, Province of China, Tajikistan, Tanzania, United Republic of, Thailand, Timor-leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United States, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe.

Contact

Contact Details:

Email : [email protected]

Slots RTP

Mr Q do not appear to offer the RTPs for their games.

Comp Points

Mr Q do not appear to offer a comp points system for all players.

Closing Thoughts

There are few operators we have been more disappointed with than MrQ who went further to assure us of their cooperation historically than any other operator, only to not simply go back on that commitment, but appear to have engaged in practices intended to frustrate our dispute management process. As with our general rule in regard to the majority of operators who refuse to discuss complaints, we would encourage players to be wary when considering interacting with MrQ Casino.

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