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6.45

MrQ: Does not accept players from United States

Top Rated Casinos

MrQ Casino

Overview

Review last updated – September 2019.

Mr Q Casino and bingo provider is operated by Lindar Media Ltd. It is licensed by the UKGC  in the United Kingdom- it uses IBAS as its ADR for UK players lodging complaints. Mr Q Casino offer a very small selection of slots games by: Eyecon and Thunderkick. Mr Q Casino’s site design takes as its colour palette: blue, purple and white and its logo is its name in blue and purple.

Trustworthiness

 - 12 / 10

ThePOGG.com serves as an Alternative Dispute Resolution (ADR) service for MrQ Casino for players outside of the UK. This means that we can offer legally binding rulings for all complaint submitted to this service.

MrQ casino have accepted ThePOGG Deposit Guarantee seal. This means that they've agreed in advance that they will discuss player complaints as long as they have written permission from the player and no funds will be confiscated from players without clear breach of terms. In return we guarantee your deposits with MrQ casino. Read more about our guarantee here.

MrQ Casino have a good reputation within the gambling community and we found no outstanding issues at any of the major casino complaint portals.

Bonuses

 - 5 / 10
10 complimentary spins on Fluffy in Space
# of Spins 10
Spin Value 0.25
Max Bet NA
Max Win NA
Wagering NA
BONUS CODE: NA RECOMMENDED BONUSES
Value to Player for:
£2.41
Bonus Value
low roller
high
mid roller
mid
high roller
low
superhigh roller
low

Payout Speed: 1 week

 - 3 / 10

Mr Q Casino state that they process withdrawals within 5 working days - to allow for weekends the rating has been based on 7 days.

Banking options available - Credit/Debit cards, PayPal, Paybymobile.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 2 / 10

Mr Q Casino use Eyecon and Thunderkick software.

Game selections are as follows:

Instant

Table Games – ?

Slots – 89

Video Poker – ?

Live – ?

Jackpot – ?

Customer Service

 - 10 / 10

Email Testing Record

  • September 2019 - 1 hour.
  • May 2019 - 9 minutes.

Licensing

 - 8 / 10

Mr Q Casino hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. M Q Casino currently use IBAS. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

MrQ does not accept players from the following countries: Australia, South Africa, Sweden, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Contact

Contact Details:

Email : [email protected]

Slots RTP

Mr Q do not appear to offer the RTPs for their games.

Comp Points

Mr Q do not appear to offer a comp points system for all players.

Closing Thoughts

Mr Q Casino have made a very positive start to their first independently license property. Their management have been proactive in seeking to communicate and ensure that the fairest possible terms are on offer and this sets a positive standard for future communications. That they have pro-actively engaged an ADR agreement preceding any regulatory requirement to do so is another example of this operator looking to ensure that player's receive the highest possible standards.

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