MyCasino.io: Does not accept players from United Kingdom
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Players from United Kingdom cannot play at MyCasino.io casino.
Review last updated - September 2017.
MyCasino.io are part of the iTains N.V. Group. They are licensed by Curacao eGaming, one of the weaker Curacao Master License holders that is rarely useful or responsive to player complaints. Their website uses a grey and purple colour theme and has a 1930's style gangster theme.
The iTains group appear to have engaged in highly questionable behaviour, dropping the player's maximum allowed bet to an unfeasible low level to meet the required wagering requirements. They subsequently directed the player to contact their regulator who were responsive in a very basic form but made no reasonable efforts to independently review the situation or assist the player.
When we approached them about the same complaint the only response they offered was to once again direct the player to their regulator.
MyCasino.io carry a maximum allowed withdrawal of €5000/week but do not exclude progressive jackpots from this term. This means that based on some of the progressive jackpots offered at the time of writing this review it would take over 21 years to receive full payment.
For references see iTain N.V. Group Player Issues
Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.
100% up to €100
Terms and Conditions
The MyCasino.io Welcome bonus currently consists of a bonus of 100% up to €100.
The minimum deposit that will trigger the bonus is €10.
This bonus has a wagering requirement of 50xbonus for the deposit bonus.
The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.
The maximum allowed bet with this bonus is 5 credits.
The maximum allowed win with this bonus is €2500.
The bonus is cashable.
Players from the following countries are not eligible to receive this bonus - Armenia, France, Great Britain, the Netherlands, Russia and United States
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Available to newly registered players only.
Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.
BONUS CODE: NACLAIM BONUS
Payout Speed: 24h
MyCasino.io stated on their site that they pay ewallets within 24 hours.
Minimum withdrawal - No information provided.
Maximum withdrawal - €5000/week.
Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Bank Transfer, EcoCard, AstroPay, PaySafeCard
We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.CLICK HERE TO JOIN NETELLER
MyCasino.io hold the following gambling licenses :
- Curacao eGaming - MyCasino.io are licensed by the Curacao eGaming Master License holder. Our experience of dealing with this Master License holder is they are typically non-responsive to player complaints and where we have seen them respond their approach is minimalist and offers no real support to players. You can find further information regarding this regulator's complaint policies here.
The following countries are restricted from participation with MyCasino.io - Netherlands, South Africa, United Kingdom, United States of America and other U.S. territories
Affiliate Program - MyCasino.io Affiliates
Players from United Kingdom NOT accepted.
MyCasino.io does not accept players from the following countries: Netherlands, South Africa, United Kingdom, United States, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Virgin Islands, U.S..
MyCasino.io do offer a comp point program, but do not give enough information about accrual and redemption rates to compare it with other programs.
Having seen both the responses given to a player when dealing with a complaint and the responses they gave to their regulator we're entirely unhappy with the professionalism shown by the iTains N.V. group. That they then flatly refused to discuss the complaint with us just reinforces this poor opinion.
Associated By Company
There are no associated casinos to display.
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