OVERALL VERDICT
5.78/10

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OVERALL VERDICT

5.78/10

PAYOUT SPEED

8/10

Customer Service

10/10

Bonuses

10/10

Software

4/10

Licensing

6/10

WEBSITE

OWNERSHIP

HighWeb Ventures N.V.

AFFILIATE PROGRAM

MyWin24 Affiliate

This casino is not recommended!

This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

Why not try these great operators instead?

There are no recommended casinos to your country to display.

– Fast response to email support request.

– Competitive incentives for registration.

–

– Withdrawals take over 24 hours.

– Not subject to the strongest regulations.

MyWin24 Casino Review

Name: MyWin24 Casino Review
Item: MyWin24
Rating: 5.78
Author: ThePOGG

Review last updated - July 2017.

OVERVIEW | 5.78/10

My Win 24 Casino is on the HighWeb Ventures platform and it is licensed by Curacao eGaming. They provide a range of games from Playtech and GamesOS. Their old school Vegas Casino sign style logo features a colour theme of: Navy, white and red and their website design is an extreme close-up of a set of fruit machine reels spinning.

TRUSTWORTHINESS | 1/10

(-1)We find My Win 24 Casino's proliferation of awkward rules such that it reduces their trustworthiness. They have a predatory maximum winnings clause (item 7.4) in their Terms and Conditions which states that they have a $25,000 per week cap on winnings or 100 x your deposit - whichever is least. They also have a maximum withdrawal of $10,000 per week. They state that they have a monthly fee for inactive accounts, which isn't in itself problematic if this is a sensible amount, however they state that this amount can be found in their "Help" section but our reviewer went through the whole section and could find no evidence of it there. ThePogg does not find these issues to be conducive to a positive playing experience.

It should be noted that another casino owned by this group, Paradise Win, have a warning against them for questionable confiscations at Casinomeister.

One of the properties in this group has been uncooperative with a complaint submitted to this site, providing a non-sense answer and becoming non-communicative when challenged.

For references see HighWeb Ventures Group Player Issues

You can see the latest updates to MyWin24's terms and conditions here.

BONUSES | 10 / 10

200% up to €200
Max Bonus	200
Min Deposit	30
Max Bet	5
Type	Cashable
Wagering	29x(d+b)

Deposit Method Restrictions:

Country/Regional Restrictions:
Afghanistan, Albania, Bosnia Herzegovina, Bulgaria, Croatia, Czech Republic, Greece, India, Indonesia, Kazakhstan, Kyrgyztan, Macedonia, Mongolia, Montenegro, Nepal, Pakistan, Romania, Serbia, Slovakia, Slovenia, Tajikistan, Thailand, Turkmenistan, Uzbekistan

Full MyWin24 bonus review

Terms and Conditions

The MyWin24 Welcome bonus currently consists of a bonus of 200% up to €200 plus 200 complimentary spins on Guns N Roses.

The minimum deposit that will trigger the bonus is $30.

This bonus has a wagering requirement of 29x(deposit+bonus) for the deposit bonus and the complimentary spins have a wagering requirement of 29xwinnings.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is €5 on any single round of play.

The maximum allowed win while playing with this bonus is 20xdeposit.

The bonus is cashable.

Players from the following countries are not eligible to receive this bonus - Afghanistan, Albania, Bosnia Herzegovina, Bulgaria, Croatia, Czech Republic, Greece, India, Indonesia, Kazakhstan, Kyrgyztan, Macedonia, Mongolia, Montenegro, Nepal, Pakistan, Romania, Serbia, Slovakia, Slovenia, Tajikistan, Thailand, Turkmenistan, Uzbekistan

Game Restrictions:

You can only play GamesOS games while you have a bonus

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

BONUS: 200% up to €200

T&CS APPLY

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Value to Player for:

$46.55

Bonus Value

low roller

high

mid roller

high

high roller

high

superhigh roller

n/a

Payout Speed: 72 hours | 8 / 10

My Win 24 Casino state on their website that it takes 3 days for withdrawals.

Minimum Withdrawal - €25.

Maximum Withdrawal - €10,000 in 30 days.

Click here to join neteller

Software | 4 / 10

My Win 24 Casino use Playtech software for their instant play casino games and they also offer a selection of GamesOS games. Check out our Playtech Software Review.

Game selections are as follows:

Instant

Table Games – 26

Slots – 53

Video Poker – 27

Jackpot – 6

Customer Service | 10 / 10

Email Testing Record

December 2016 - 2 hours 2 minutes
September 2015 - 19 minutes.

Licensing | 6 / 10

MyWin24 casino hold the following gambling licenses :

Curacao eGaming - MyWin24 casino are licensed by eMoore, the Curacao eGaming Master License holder that is responsive and cooperative in the management of player complaints. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with My Win 24 Casino – Albania, Belarus, Bulgaria, Georgia, Greece, Macedonia, Russian Federation, Serbia, Slovakia, Turkey and Ukraine.

Contact Information:

Email :	[email protected]
Email :	[email protected]
Address :	HighWeb Ventures N.V.
	E-commerce Park
	Vredenberg
	Curacao
Live Chat :	24/7 live chat support on the casino website from 09.00-20.00 Mon to Fri and 09.00 - 17.00 CET weekends .

Affiliate Program - MyWin24 Partners.

Restricted Countries

Players from United States NOT accepted.

MyWin24 does not accept players from the following countries: Albania, Belarus, Bulgaria, Georgia, Greece, Macedonia, Russian Federation, Serbia, Slovakia, Turkey, Ukraine, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Slots RTP

My Win 24 Casino publish the RTPs for all of their slots games.

Comp Points

My Win 24 Casino do not appear to provide a comp points program for all players. They do provide some V.I.P. offers which can be found on their website.

Closing Thoughts

My Win 24 Casino are Not Recommended at ThePOGG as a result of the proliferation of awkward rules that our reviewer found on their website. They have a predatory maximum winnings clause (item 7.4) in their Terms and Conditions which states that they have a $25,000 per week cap on winnings or 100 x your deposit - whichever is least. They also have a maximum withdrawal of $10,000 per week. They state that they have a monthly fee for inactive accounts, which isn't in itself problematic if this is a sensible amount, however they state that this amount can be found in their "Help" section but our reviewer went through the whole section and could find no evidence of it there. Players should also be aware that the sign-up bonus can be used only on slots and that further-to-this once a game has selected this is the only game that the bonus can be used in connection with. There are several countries that are restricted from claiming bonuses on this site - they are as follows: Afghanistan, Albania, Bosnia Herzegovina, Bulgaria, Croatia, Czech Republic, Greece, India, Indonesia, Kazakhstan, Kyrgyztan, Macedonia, Mongolia, Montenegro, Nepal, Pakistan, Romania, Serbia, Slovakia, Slovenia, Tajikistan, Thailand, Turkmenistan, Uzbekistan.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

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Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.