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5.95

MyWin24 Status: Not Recommended

MyWin24 Casino

Overview

Review last updated – July 2017.

My Win 24 Casino is on the HighWeb Ventures platform and it is licensed by Curacao eGaming. They provide a range of games from Playtech and GamesOS. Their old school Vegas Casino sign style logo features a  colour theme of: Navy, white and red and their website design is an extreme close-up of a set of fruit machine reels spinning.

Trustworthiness

 - 1 / 10

(-1)We find My Win 24 Casino's proliferation of awkward rules such that it reduces their trustworthiness. They have a predatory maximum winnings clause (item 7.4) in their Terms and Conditions which states that they have a $25,000 per week cap on winnings or 100 x your deposit - whichever is least. They also have a maximum withdrawal of $10,000 per week. They state that they have a monthly fee for inactive accounts, which isn't in itself problematic if this is a sensible amount, however they state that this amount can be found in their "Help" section but our reviewer went through the whole section and could find no evidence of it there. ThePogg does not find these issues to be conducive to a positive playing experience.

It should be noted that another casino owned by this group, Paradise Win, have a warning against them for questionable confiscations at Casinomeister.

One of the properties in this group has been uncooperative with a complaint submitted to this site, providing a non-sense answer and becoming non-communicative when challenged.

For references see HighWeb Ventures Group Player Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

You can see the latest updates to MyWin24's terms and conditions here.

Bonuses

 - 10 / 10
200% up to €200
Max Bonus 200
Min Deposit 30
Max Bet 5
Type Cashable
Wagering 29x(d+b)
200 complimentary spins on Guns N Roses
# of Spins 200
Spin Value 0.20
Max Bet 5
Max Win 20xd
Wagering 29
Country/Regional Restrictions: Afghanistan, Albania, Bosnia Herzegovina, Bulgaria, Croatia, Czech Republic, Greece, India, Indonesia, Kazakhstan, Kyrgyztan, Macedonia, Mongolia, Montenegro, Nepal, Pakistan, Romania, Serbia, Slovakia, Slovenia, Tajikistan, Thailand, Turkmenistan, Uzbekistan
BONUS CODE: NA CLAIM BONUS
Value to Player for:
€43.94
Bonus Value
low roller
high
mid roller
high
high roller
high
superhigh roller
n/a

Payout Speed: 72 hours

 - 8 / 10

My Win 24 Casino state on their website that it takes 3 days for withdrawals.

Minimum Withdrawal - €25.

Maximum Withdrawal - €10,000 in 30 days.

Software

 - 4 / 10

My Win 24 Casino use Playtech software for their instant play casino games and they also offer a selection of GamesOS games. Check out our Playtech Software Review.

Game selections are as follows:

Instant

Table Games – 26

Slots – 53

Video Poker – 27

Jackpot – 6

Customer Service

 - 10 / 10

Email Testing Record

  • December 2016 - 2 hours 2 minutes
  • September 2015 - 19 minutes.

Licensing

 - 6 / 10

MyWin24 casino hold the following gambling licenses :

  • Curacao eGaming - MyWin24 casino are licensed by eMoore, the Curacao eGaming Master License holder that is responsive and cooperative in the management of player complaints. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with My Win 24 Casino – Albania, Belarus, Bulgaria, Georgia, Greece, Macedonia, Russian Federation, Serbia, Slovakia, Turkey and Ukraine.

Contact Information:

Email : support@mywin24.com
Email : kyc@mywin24.com
Address : HighWeb Ventures N.V.
E-commerce Park
Vredenberg
Curacao
Live Chat : 24/7 live chat support on the casino website from 09.00-20.00 Mon to Fri and 09.00 - 17.00 CET weekends .

Affiliate Program - MyWin24 Partners.

Restricted Countries

MyWin24 does not accept players from the following countries: Albania, Belarus, Bulgaria, Georgia, Greece, Macedonia, Russia, Serbia, Serbia and Montenegro, Slovakia, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, Ukraine, United Kingdom, United States.

Slots RTP

My Win 24 Casino publish the RTPs for all of their slots games.

Comp Points

My Win 24 Casino do not appear to provide a comp points program for all players. They do provide some V.I.P. offers which can be found on their website.

Closing Thoughts

My Win 24 Casino are Not Recommended at ThePOGG as a result of the proliferation of awkward rules that our reviewer found on their website. They have a predatory maximum winnings clause (item 7.4) in their Terms and Conditions which states that they have a $25,000 per week cap on winnings or 100 x your deposit - whichever is least. They also have a maximum withdrawal of $10,000 per week. They state that they have a monthly fee for inactive accounts, which isn't in itself problematic if this is a sensible amount, however they state that this amount can be found in their "Help" section but our reviewer went through the whole section and could find no evidence of it there. Players should also be aware that the sign-up bonus can be used only on slots and that further-to-this once a game has selected this is the only game that the bonus can be used in connection with. There are several countries that are restricted from claiming bonuses on this site - they are as follows: Afghanistan, Albania, Bosnia Herzegovina, Bulgaria, Croatia, Czech Republic, Greece, India, Indonesia, Kazakhstan, Kyrgyztan, Macedonia, Mongolia, Montenegro, Nepal, Pakistan, Romania, Serbia, Slovakia, Slovenia, Tajikistan, Thailand, Turkmenistan, Uzbekistan.

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Promotional Terms & Conditions

200% up to €200
Max Bonus 200
Min Deposit 30
Max Bet 5
Type Cashable
Wagering 29x(d+b)
200 complimentary spins on Guns N Roses
# of Spins 200
Spin Value 0.20
Max Bet 5
Max Win 20xd
Wagering 29

This promotion is only available to new players and only once they've made their first deposit.

The MyWin24 Welcome bonus currently consists of a bonus of 200% up to €200 plus 200 complimentary spins on Guns N Roses.

The minimum deposit that will trigger the bonus is $30.

This bonus has a wagering requirement of 29x(deposit+bonus) for the deposit bonus and the complimentary spins have a wagering requirement of 29xwinnings.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is €5 on any single round of play.

The maximum allowed win while playing with this bonus is 20xdeposit.

The bonus is cashable.

Players from the following countries are not eligible to receive this bonus - Afghanistan, Albania, Bosnia Herzegovina, Bulgaria, Croatia, Czech Republic, Greece, India, Indonesia, Kazakhstan, Kyrgyztan, Macedonia, Mongolia, Montenegro, Nepal, Pakistan, Romania, Serbia, Slovakia, Slovenia, Tajikistan, Thailand, Turkmenistan, Uzbekistan

Game Restrictions:

  • You can only play GamesOS games while you have a bonus

 

 

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