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6.85

NorgesAutomaten Status: Not Recommended

Ownership:
BML Group Ltd

NorgesAutomaten Casino

Overview

Review last updated – July 2017

The NorgesAutomaten website is only available in Norwegian.

Focused on the Norwegian market, NorgesAutomaten are part of the Betsson group of casinos.

Trustworthiness

 - 3 / 10

Historically, the Betsson group have been unwilling to discuss player complaints and have confiscated funds only providing vague terms as justification. However, in early 2016 we had an extended conversation with this group and they have subsequently assured us that going forward they will ensure that all complaints are addressed fully. This a huge step forward for the Betsson group and we look forward to working more closely with them in the future.

For references see Betsson Group Player/Affiliate Issues

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

 - 3 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

200% up to €250

Cashable - Can be withdrawn once the wagering requirement is complete.

Wagering Requirements;

  • Slots - 38xbonus

Adjustments to ratings;

  • Game Restriction (-1) - You are only allowed to play slots games with this bonus
  • Deposit method restrictions (-1) - Please note that the deposit with Neteller must wager 40 times the sum of the bonus before you can withdraw.


Game Weightings (already account for in Wagering Requirements)

Notes

The welcome bonus is not available for customers from Spain, Russia, Bulgaria, Ukraine, Argentina, USA, Hungary, Australia, China, Israel, Japan, Brazil or Slovenia.

Players from the United Kingdom would have to sell 'Deposit + Bonus' x 40



Payout Speed: 24h

 - 10 / 10

Due to their site only being available in Norwegian we did not ask a reviewer to play with NorgesAutomaten. The NorgesAutomaten website states that ewallet withdrawals take approximately 24 hours.

Maximum Withdrawal - None listed.

Minimum Withdrawal - €50000/24 hour period

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, Click2Pay, EUTeller, iDeal, EntroPay, PaySafeCard and Bank Transfers

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 10 / 10

NorgesAutomaten casino use Net Entertainment software for their instant play casino. They also offer a selection of Playtech, Microgaming, Amaya and Cryptologic slots games/.

Game selections are as follows;

Instant

Table Games – 17

Slots – 59

Video Poker – 6

Jackpots - 8

Customer Service

 - 10 / 10

Email Testing Record

  • November 2016 - 34 minutes
  • June 2015 - 9 minutes
  • November 2014 - 15 minutes
  • June 2014 - 34 minutes
  • December 2013 - 5 minutes
  • October 2013 - 1 hours 4 minutes

Licensing

 - 8 / 10

NorgesAutomaten hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with NorgesAutomaten casino - France, China, Hong Kong, South Africa or the United States

Contact Details;

Affiliate Program - Affiliate Lounge.

Restricted Countries

NorgesAutomaten does not accept players from the following countries: American Samoa, China, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Hong Kong SAR China, South Africa, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Slots RTP

NorgesAutomaten casino publish the house edge figures for all of their slots games.

Comp Points

NorgesAutomaten casino do not appear to offer any form of comp point program.

Closing Thoughts

The Betsson group have a low volume of player complaints and the type of complaints that come through indicate that most players are unlikely to encounter problems, however the failure to respond to the complaints that do come through is not something we're comfortable with and as such we cannot recommend players engage with this group.

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