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3.90

Palms Bet Status: Closed

Palms Bet Casino

Overview

Review last updated – November 2015

As of November 2015 PalmsBet appear to have closed.

The owners of Palm Bet casino – the Plus Five gaming group – didn’t feel the need to respond to player complaints at this site, despite repeated attempts to alert them. As such we’d advise players to steer clear of their venues.

Trustworthiness

 - 3 / 10

Palms Bet casino are part of the Plus 5 gaming group. Due to this group's Not Recommended status we did not feel it was appropriate to send a review to play with any of their casinos.

The Plus 5 group of casinos have been unresponsive to player complaints posted at this site. As such we have marked all Plus 5 casinos as Not Recommended unless they give written assurance that they will discuss complaints.

Bonuses

 - 5 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

100% up to £100.

Cashable - Can be withdrawn once the wagering requirement is complete.

Wagering Requirements;

  • Slots - 40xbonus

Adjustments to ratings;

  • Game Restrictions (-1) - You can only play slots with this bonus.
  • Bonuses on subsequent deposits (+1) - 2nd deposit 50% up to £50

Game Weightings (already account for in Wagering Requirements)

Notes



Payout Speed: 5 days

 - 5 / 10

Due to their Not Recommended status we did not feel it appropriate to ask a review to play with Palms Bet. The Palms Bet website does not provide any information on withdrawal times. As they do not accept US players we will assume these to be 5 days for ewallets.

Minimum withdrawal – £20.

Maximum withdrawal – €1000/day.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), PaySafeCard, UKash

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 5 / 10

Palm Bet casino use Net Entertainment and IGT software for their instant play casino. Check out our Net Entertainment Software Review.

Game selections are as follows;

Instant

Table Games – 13

Slots – 61

Video Poker – 3

Jackpot – 14

Customer Service

 - 0 / 10

Email Testing Record

  • November 2014 - No Response
  • June 2014 - No Response
  • December 2013 - No Response

Licensing

 - 8 / 10

PalmsBet hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Palm Bet casino – USA

Contact Information;

Email : support@palms-bet.com
Phone : UK 0844 567 6148
International +44 844 567 6148

Restricted Countries

Palms Bet does not accept players from the following countries: U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Slots RTP

Palm Bet casino do publish the house edge (RTP) information for their Net Entertainment slots games and the RTP ranges for their IGT slots games.

Comp Points

Palm Bet casino do not offer a comp point program.

Closing Thoughts

With a group of small White Label casinos like the Plus 5 network runs, which pop-up and go out of business frequently and instances of non-responsiveness, there's nothing about this group that we feel comfortable with.

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