MENU

Get up to 19

exclusive bonuses

What's so special about

our bonus reviews?


  • only recommended casinos
  • full wagering requirements
  • terms & conditions analysis
  • bonus value calculation
We respect your privacy and won't share your email address.
[X] Close this form and return to site
3.1

Planet Status: Not Recommended

Planet Casino

Overview

Review last updated – July 2017

Planet casino have on at least one occasion changed the rules that were agreed to by the player after they had completed the bonus requirements to avoid paying winnings.

Trustworthiness

 - 1 / 10

Due to there Not Recommended status we did not feel comfortable asking one of our reviewers to play with the Rev Share Partners group of casinos.

The background research for the Rev Share Partners group turned up some worrying issues. Firstly they have been inconsistent in their willingness to discuss player complaints at CasinoMeister. This sort of behaviour is symptomatic of a group that are willing to discuss player issues when they know they're in the right, but as soon as they know the mediator won't agree with their actions, simply stops talking.

This opinion is validated by two far more serious issues brought to light at Gambling Grumbles. The first report details the Rev Share Partners group enforcing a 'spirit of the bonus' term to revoke a players winnings.

The second issue is even more damning. Cherry Gold casino openly admit that they changed the rules AFTER the player had completed the wagering requirement, but enforced the new rules to justify seizing the players funds all the same.

Retroactively enforcing new terms to the one the player agreed to at the time of deposit is entirely unacceptable and as always spirit of the bonus rules are non-valid due to the lace of clarity regarding how you break them. We strongly recommend not playing with this group.

For references see Rev Share Partners Group Player Issues

Bonuses

 - 3 / 10
100% up to $200
Max Bonus 200
Min Deposit 20
Max Bet NA
Type Cashable
Wagering 60xb
Deposit Method Restrictions: Neteller, Skrill
BONUS CODE: NA CLAIM BONUS
Value to Player for:
-$1.74
Bonus Value
low roller
mid
mid roller
low
high roller
low
superhigh roller
low

Payout Speed: 2+ weeks

 - 0 / 10

Due to their Not Recommended status we have not tested the withdrawal time at the any of the casinos in the Revenue Share group. The Planet casino website states that withdrawals are processed within 72 hours not including the time your bank takes to process your withdrawal. We believe this to be a realistic time frame of up to 2 weeks.

Minimum Withdrawal - $100.

Maximum Withdrawal - $5000/week.

$50 fee for all withdrawals.

Banking options available - Credit/Debit cards

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 3 / 10

Planet casino use BetOnSoft software for their download casino. Check out our BetOnSoft Software Review.

Game selection is as follows;

Download

Instant

Table Games – 17

Table Games – 10

Slots – 61

Slots – 61

Video Poker – 34

Video Poker – 30

Customer Service

 - 10 / 10

Email Testing Record

  • December 2016 - 27 minutes
  • June 2015 - 12 minutes
  • November 2014 - 48 minutes
  • June 2014 - 3 hours 17 minutes
  • December 2013 - No Response
  • August 2013 - 3 hours 6 minutes

Licensing

 - 6 / 10

Planet hold the following gambling licenses :

  • Kahnawake Gaming Commission - The KGC is a lesser used license certificate, but this regulator has been cooperative in the management of player complaints and we are aware of a significant number of instances where players have received favourable outcomes via this licensor. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Planet casino – Albania, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Estonia, Finland, Georgia, Indonesia, Kazakhstan, Kyrgyztan, Latvia, Lithuania, Macedonia, Mongolia, Montenegro, Poland, Romania, Russia, Serbia, Slovakia, Slovenia, Tajikistan, Thailand, Turkmenistan, Ukraine, United Kingdom, Uzbekistan

Contact Information;

Email : support@planetcasino.com
Phone : 001-8779-PLANET

Affiliate Program - VIP Affiliates.

Restricted Countries

Planet does not accept players from the following countries: Albania, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Estonia, Finland, Georgia, Indonesia, Kazakhstan, Kyrgyzstan, Latvia, Lithuania, Macedonia, Mongolia, Montenegro, Poland, Romania, Russia, Serbia, Serbia and Montenegro, Slovakia, Slovenia, Tajikistan, Thailand, Turkmenistan, Ukraine, United Kingdom, Uzbekistan.

Slots RTP

Planet casino do not publish the RTP/house edge figures for any of their slots games.

Comp Points

The Planet casino comp point program accrual rates are listed below;

  • Slots 1 point per $10 Wagered
  • Keno 1 point per $10 Wagered
  • Roulette 1 point per $10 Wagered
  • Three Card Poker 1 point per $10 Wagered
  • Baccarat 1 point per $25 Wagered
  • Video Poker 1 point per $50 Wagered
  • Blackjack 1 point per $100 Wagered
  • Craps 1 point per $100 Wagered

Points can then be redeemed for bonuses with corresponding wagering requirements as follows;

  • 1000 points = 10 Bonus Credits
  • 2000 points = 25 Bonus Credits
  • 3000 points = 55 Bonus Credits
  • 5000 points = 100 Bonus Credits

Closing Thoughts

Spirit of the bonus rules are unethical by their very nature, but simply making up new rules that weren't present before the deposit to justify not paying a player is absolutely disgusting behaviour.

Not for you?

Check out the very best!
Deposit Guarantee Casinos

Not for you?

Check out the very best!
Deposit Guarantee Casinos

Promotional Terms & Conditions

100% up to $200
Max Bonus 200
Min Deposit 20
Max Bet NA
Type Cashable
Wagering 60xb

This promotion is only available to new players and only once they've made their first deposit.

The Planet Welcome bonus currently consists of a bonus of 100% up to $200.

The minimum deposit that will trigger the bonus is $20.

This bonus has a wagering requirement of 60xbonus for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

There is no maximum bet term.

The maximum allowed win with this bonus is 10xdeposit.

The bonus is cashable.

Players depositing via Neteller or Skrill are not eligible to receive this bonus.

Game Weightings:

  • Slots 100%
  • Roulette 50%
  • Three Card Poker 50%
  • Baccarat 25%
  • Video Poker 10%
  • Blackjack 5%
  • Keno 100%

 

 

close window