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4.6

PlayOjo Status: Blacklisted

PlayOjo Casino

Overview

PlayOjo are part of the Skill On Net Ltd group. This software platform and consequently all operators running on the Skill On Net Ltd software platform have been Blacklisted at ThePOGG.com due to historic issues where they were found to be running non-random game. We strongly advise players against engaging with any operator running on this software platform.

Trustworthiness

 - 0 / 10

PlayOjo have been included on our Blacklist for use of SkillOnNet software, a casino software that has in at least one instances been shown to be offering a non-random Video Poker Gamble feature. See https://thepogg.com/skillonnet-software-non-randomnot-fair/ for further information.

Casinos using SkillOnNet software for the most part appear to be run and managed by SkillOnNet with the exception of a few White Label operators.

In December 2017 we became aware of SkillOnNet offering a Self-Exclusion tool that, in our opinion, was designed with the intent of manipulating users looking to Self-Exclude into selecting the minimum possible exclusion length while making it difficult to locate information on the longer exclusions that should be available to players. We view this practice as morally questionable with the primary intent of allowing at risk users to re-engage with gambling services at SkillOnNet operators more quickly.

The SkillOnNet license appear to have engaged in a retroactive Responsible Gambling exclusion to justify non-payment of winnings. A player who asked whether they had ever self-excluded at a property on the SkillOnNet license was advised that they had not, that they should consider self-excluding and allowed to play on. Months later when the player hit a four figure win, the same conversation was then used to justify non-payment of the win despite the operator not feeling the conversation was significant enough to require application of an enforced exclusion at the time the conversation occurred.

For references see SkillOnNet Group Player Issues

Bonuses

 - 6 / 10
50 complimentary spins
# of Spins 50
Spin Value 0.10?
Max Bet NA
Max Win NA
Wagering NA
Country/Regional Restrictions: Ukraine, Hungary, Belarus, China, Latvia, Russia, Estonia, Poland, Brazil, Slovenia and Lithuania
BONUS CODE: NO CODE NEEDED RECOMMENDED BONUSES
Value to Player for:
£4.81
Bonus Value
low roller
high
mid roller
mid
high roller
low
superhigh roller
mid

Payout Speed: 24h

 - 10 / 10

The PlayOjo website states that withdrawals are processed within 24 hours.

Minimum withdrawal – £10.

Maximum withdrawal – None listed.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Click2Pay, UKash, PaySafeCard, PayPal, Citadel, ecoPayz

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 0 / 10

We have found SkillOnNet software running a non-random game. As such this platform receives a rating of 0. Check out our SkillOnNet Software Review.

Game selection is as follows;

Instant

Table Games – 21

Slots – 183

Video Poker – 16

Jackpot – 17

Live - 4

Customer Service

 - 10 / 10

Email Testing Record

  • December 2017 - 2 hours 40 minutes

Licensing

 - 10 / 10

PlayOjo Casino hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. PlayOjo currently use eCOGRA. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

PlayOjo does not accept players from the following countries: American Samoa, Guam, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Contact

Contact Details;

Email : Support@playojo.com
Phone : 0203 1502 541

Slots RTP

PlayOjo casino do not publish the RTP/house edge figures for any of their slots games.

Comp Points

PlayOjo appear to offer 0.6% cashback on every wager placed though we could not find a clear definition of the exact return being offered on site. The cashback is issued as cash with no wagering requirement associated.

Closing Thoughts

Between having caught SkillOnNet running an non-random game and the more recent issues with a Self-Exclusion system we feel is specifically trying to discourage users from selecting anything higher than the most basic protections, SkillOnNet are a company that in our opinion exemplify poor practice. Stay well clear.

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Promotional Terms & Conditions

50 complimentary spins
# of Spins 50
Spin Value 0.10?
Max Bet NA
Max Win NA
Wagering NA

This promotion is only available to new players and only once they've made their first deposit.

The PlayOjo Welcome bonus currently consists of a bonus of 1 complimentary spin on an undefined slots game for every £1 deposited up to 50 complimentary spins. For the purposes of this report we'll base our review on Starburst.

The minimum deposit that will trigger the bonus is £10.

There is no wagering requirement associated with these free spins.

Players from the following countries are not eligible to receive this bonus - Ukraine, Hungary, Belarus, China, Latvia, Russia, Estonia, Poland, Brazil, Slovenia and Lithuania

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

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