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4.65

Playvivid Status: Closed

Playvivid Casino

Overview

Review last updated – May 2016.

Playvivid casino are a developing brand licensed in Curacao. They provide a range of games from: Microgaming, Amatic, Endorphina, Ezugi, Betsoft and SoftSwiss. They currently have no complaints logged on any of the major gambling portals.

Trustworthiness

 - 3 / 10

Playvivid casino have a good reputation within the gambling community and we found no outstanding issues at any of the major casino complaint portals. As Playvivid casino do not hold a UKGC license we have not sent a reviewer to test them.

Playvivid Casino include a dormancy clause that we are not happy with and as such have been listed as Not Recommended. The term allows the casino to seize all funds if there is no activity on a player's account for 180 consecutive days. Dormancy clauses should be used to allow the casino to charge a small maintenance fee for the upkeep of an inactive account, not to justify seizures of full balances. Exceptions to this would be where the balance seized would be transferred to the regulator for holding, or donated to a charitable institution after a period of a year, and only after reasonable efforts have been made to alert the account owner of the potential seizure.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

You can see the latest updates to PlayVivid's terms and conditions here.

Bonuses

 - 3 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus:

100% up to 100$€ or 0.05 BTC + 20 complimentary spins 0n Fruit Zen.

Cashable - you are free to withdraw this bonus once you have completed the wagering requirements.

Wagering Requirements:

  • Slots - 40xbonus
  • Blackjack - 400xbonus
  • Roulette - 200xbonus
  • Baccarat - 400xbonus
  • Video Poker - 400xbonus
  • Table Poker - 200xbonus

Adjustments to ratings:

  • Maximum Wagering Term (-1) - you cannot exceed 5$€ or 0.020 BTC in one single round of play.
  • Games Restrictions (-1) - Playvivid Casino restrict the following slots games: Dr. Jekyll & Mr. Hyde, Forsaken Kingdom, Scrooge, Pearls of India, Tomb Raider 2 and Castle Builder.
  • Game Weightings (already account for in Wagering Requirements):

    • Slots 100%
    • Poker (non-casino) 10%
    • Card Games 10%
    • Video Poker 10%
    • Roulette 10%
    • Baccarat 10%


    Notes



Payout Speed: 3 days

 - 8 / 10

As Playvivid Casino do not hold a UKGC license we have been unable to test their withdrawal times. Playvivid Casino state on their website that withdrawals typically take 3 days.

Maximum Withdrawal - €12500/week, €25000/month.

Minimum Withdrawal - €/US$ 10 or €5BTC. €500 non-European Bank Transfer. €50 for European Bank Transfer

On every withdrawal the following commission will apply to the amount being withdrawn and will be deducted from the withdrawal amount to the player:
1. GBP,USD,EUR - 2.5%
2. BTC - 0.5%.

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, Paysafecard, Union Pay, Discover, Diners Club International and Bank Transfers.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 7 / 10

Playvivid Casino use Amatic software for their instant play casino and also include a selection of Microgaming, Ezugi, Betsoft, Endorphina and SoftSwiss games. Check out our Microgaming Software Review for more information.

Game selections are as follows:

Instant

Table Games – 43

Slots – 477

Video Poker – 39

Live - 3

Jackpot - 24

Customer Service

 - 10 / 10

Email Testing Record

  • December 2016 - 47 minutes
  • August 2015 - no respose to online form filled out.
  • No email provided.

Licensing

 - 2 / 10

PlayVivid hold the following gambling licenses :

  • Curacao eGaming - PlayVivid casino are licensed in Curacao but we are unsure which Master License holder is responsible for them. As such we cannot comment on how effective contacting their regulator would be in case of a complaint. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Playvivid Casino – United Kingdom, USA and its Territories.

Contact Information:

Postal address: Kimonos, 43A P.C. 3095, Limassol, Cyprus
Email : support@playvividcasino.com

Affiliate Program - PlayVivid Affiliates.

Restricted Countries

Playvivid does not accept players from the following countries: U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Kingdom, United States.

Slots RTP

Playvivid Casino does not publish the slot game Return to Player (RTP) or House Edge information for any of their slots games.

Comp Points

It does not appear that Playvivid Casinos provide any sort of comp points program for all players.

Closing Thoughts

Playvivid Casino are Not Recommended at thepogg as a result of their unreasonable dormancy clause which we consider to be predatory. Playvivid Casino did not respond to our customer service directed email.

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