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5.20

Plaza Win Status: Closed

Plaza Win Casino

Overview

Review last updated – June 2015

As of the 14th of September 2015 Plaza Win casino have closed.

With the huge BWin/Party Gaming behind them, you would assume that the iGlobal Media group would be highly reliable, but as with BWin/Party Gaming, historically the management of Plaza Win have refused to discuss player issues with dispute mediators. This policy does appear to be slowly changing, but for now they’re still a group to be very careful with.

Trustworthiness

 - 2 / 10

All six of the reviewers who work regularly for this site hold accounts with Bwin and report no problems.

The Bwin/Party group extend to cover Bwin and Party casino alongside the Cashcade group that is made of up several WagerWorks casinos like At The Races and Get Minted and the iGlobal Media group that owns several Playtech casinos.

All of these casino have a strict policy of not discussing player complaints and as such have a poor reputation at many of the major player communities.

Alongside their refusal to discuss player complaints, they have a very poor reputation with affiliates due to changing the terms of their contracts and retroactively enforcing them on current affiliates.

Plaza Win casino restrict the maximum withdrawal for their progressive jackpots.

In late 2014 a situation came to light where an affiliate was found to be hacking into other sites and posting their gambling links on these sites without the owners knowledge or permission. This activity is clearly illegal and unethical. The majority of casinos that were receiving traffic from this affiliate closed the affiliate's accounts upon finding out what the affiliate was doing, however some casinos chose to ignore that the traffic coming from this affiliate was generated via illegal activity and continue to work with this individual.

For references see Bwin Group Player/Affiliate Issues

You can see the latest updates to Plaza Win casino's terms and conditions here.

Bonuses

 - 2 / 10

To find out how our bonus ratings are calculated see Bonus Rating System.

Bonus;

100% up to £100.

Sticky - You will receive this bonus at the time of your deposit but can never withdraw the bonus. At the time of your first withdrawal the bonus will be removed from your account.

Wagering Requirements;

  • Slots - 40xbonus
  • Blackjack - 200xbonus
  • Roulette - 200xbonus
  • Baccarat - 200xbonus
  • Video Poker - 200xbonus
  • Table Poker - 80xbonus

Adjustments to ratings;

  • Bonuses on subsequent deposits (+2) - This bonus can be claimed on your first 4 deposits
  • Maximum Bet Restrictions (-1) - You are not allowed to bet 50% or more of the bonus amount you receive on a single round of play.
  • Awkward Rules (-1) - Dropping your betsize by 75% or more or changing the type of game you play after a win could be used to justify fund confiscations.

Game Weightings (already account for in Wagering Requirements)

  • Black Jack Switch, Pontoon, Jacks or Better, 4 Line Jacks or Better, Black Jack 6 Deck, Progressive Black Jack, Craps, Black Jack Surrender, Black Jack, Goblin's Cave, Aces & Faces, 4 Line Aces and Faces, 25 Line Aces and Faces, 2-ways Royal, Ugga Bugga, Baccarat, Progressive Baccarat, VIP Baccarat, Mini Baccarat, Deuces Wild, 4 Line Deuces Wild, Triple Profits, French Roulette, Premium French Roulette, Joker Poker, 50 Lines Joker Poker, Mega Jacks Progressive, 21 Duel Black Jack, Tens Or Better, European Roulette, Roulette Pro, Premium European Roulette, Premium Roulette Pro, 3D Roulette, 50 Line Jacks or Better, Roulette, Live Roulette Pro, Live French Roulette, Sic Bo, 10 Line Jacks or Better Progressive, American Roulette, Premium American Roulette, Mini Roulette. 20%
  • Casino Hold’em, Alien Hunter, Spin a Win, Stravaganza, Jungle Boogie, Tequila Poker, Alchemist's Lab, Sultans Fortune, Caribbean Stud Poker, Red Dog. 50%
  • Dice Twister, Penalty Shootout, PaiGow, Crazy 7, Neptune’s Kingdom, Safe Cracker, Highway Kings, Captain Treasure, A Night Out, Lotto Madness, Football Rules, Desert Treasure, Darts Progressive, Gold Rally, Dr. Lovemore, Skazka, Wall St. Fever, Fixed Odds Slots, Pop Bingo, Rollercoaster, Diamond Valley, Fruit Mania, Three Amigos, Around the World, Funky Monkey, Cinerama, Bowling, Chinese Kitchen, Vacation Station, Golden Tour, Knock Out, 8 Ball Slots, Rock 'n' Roller, Silver Bullet, Fountain of Youth, Party Line, Bermuda Triangle, Ultimate Fighters, Haunted House, Thrill Seekers, Genies Hi-Lo, Rock Paper Scissors, Wild Viking, Dolphins Paradise, Safari Heat, Arctic Treasure, Captain Treasure Pro, Golden Games, Diamond Valley Pro, Silent Samurai, Forest of Wonders, Geisha Story, Dolphins Reef, Panther Moon, Bonus Bears, Magic Slots, Mega Ball Progressive, Heads or Tails, Derby Day, Queen of Pyramids, True Love, Thai Paradise, Rome & Glory, Great Blue, Wild Spirit, Greatest Odyssey, Cherry Love, Sparta, Azteca, Beach Life, What’s Cooking, Fortune Keno, Keno, Keno Experiment, Wanted DOA, La Chatte Rouge, Farmers Market, Solo Mahjong Pro, Solo Mahjong, Dollar Ball. 100%


Notes

You can only claim the follow-up bonuses if you lost your entire deposit and bonus on the previous bonuses you claimed.

Payout Speed: 12 days

 - 0 / 10

Using Neteller our reviewer reports withdrawals paid within 12 days days.

Minimum withdrawal - No listed minimum

Maximum withdrawal - $10000/month

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Entropay, myCitadel, PaySafeCard, ClickandBuy, Poli, UKash, Click2Pay, and Bank Transfers

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 10 / 10

Plaza Win use Playtech software for their download casino. Check out our Playtech Software Review.

Game selections are as follows;

Download

Instant

Table Games – 38

Table Games – 30

Slots – 113

Slots – 107

Video Poker – 15

Video Poker – 15

Live - 6

Live - 3

Jackpot - 25

Jackpot - 23

Customer Service

 - 10 / 10

Our reviewer reports positive experiences with iGlobal Media casino group customer services.

Email Testing Record

  • June 2015 - 2 hours 18 minutes
  • November 2014 - 37 minutes
  • June 2014 - 42 minutes
  • June 2013 - 8 minutes
  • March 2013 -1st email - 22 minutes

Licensing

 - 6 / 10

PlazaWin hold the following gambling licenses :

  • Gibraltar Gaming Commission - The GGC is one of the more reputable online gaming regulators, but we are aware of a serious software issue where they failed to uphold their own technical standards. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Plaza Win casino; Afghanistan American Samoa Belgium Bermuda Bulgaria China Congo Cook Islands Cuba Denmark Democratic Peoples Republic of Korea Estonia France France, Metropolitan French Guiana French Polynesia French Southern Territories Guadeloupe Guam Haiti Hong Kong India Iran Iraq Israel Italy Myanmar New Caledonia Northern Mariana Islands Pakistan Peoples Republic of China Philippines Puerto Rico Republic of Sudan Reunion Island Rwanda Saint Barth Saint Martin Samoa Sierra Leone Singapore Somalia South Africa Spain Syrian Arab Republic Turkey United States Minor Outlying Islands United States of America Virgin Islands (U.S.) Zimbabwe

Contact Information;

Email : support@plazawin.com
cashier@plazawin.com
tech@plazawin.com
Phone : 18778504185 (Canada)
80072789133 (International)
Fax : 00 800 1000 4610 (International)

Affiliate Program - AffClub.

Restricted Countries

Plaza Win does not accept players from the following countries: Afghanistan, American Samoa, Belgium, Bermuda, Bulgaria, China, Congo - Brazzaville, Congo - Kinshasa, Cuba, Denmark, Estonia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Grenada, Guadeloupe, Guam, Haiti, Hong Kong SAR China, India, Iran, Iraq, Israel, Italy, Kenya, Lebanon, Liberia, Myanmar [Burma], EU, New Caledonia, Northern Mariana Islands, Pakistan, Philippines, Puerto Rico, Rwanda, Réunion, Saint Barthélemy, Saint Martin, Samoa, Sierra Leone, Singapore, Somalia, South Africa, Spain, Syria, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United Arab Emirates, United States, Zambia, Zimbabwe.

Slots RTP

Plaza Win casino publish the House Edge/RTP figures for all of their slots games.

Comp Points

Plaza Win offer the standard Playtech comp point program where you earn 1 comp point for every £10 wagered and can convert 100 comp points into £1, with the redemption rates improving as you move up the VIP ladder.

Closing Thoughts

Plaza Win casino have a negative history that it's going to be hard to escape from. If they abandon the policies of old, perhaps in years to come they may become a worthwhile venue for players to consider.

Associated By Company

There are no associated casinos to display.

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