OVERALL VERDICT
4.86/10

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OVERALL VERDICT

4.86/10

PAYOUT SPEED

6/10

Customer Service

0/10

Bonuses

10/10

Software

3/10

Licensing

8/10

WEBSITE

OWNERSHIP

Prime Online LTD

AFFILIATE PROGRAM

Prime Slots Affiliate

This casino is not recommended!

This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

Why not try these great operators instead?

There are no recommended casinos to your country to display.

– Operator subject to strong regulatory requirement.

– Competitive incentives for registration.

–

– Email support takes longer than average to respond.

Prime Slots Casino Review

Name: Prime Slots Casino Review
Item: Prime Slots
Rating: 4.86
Author: ThePOGG

Review last updated - July 2017

OVERVIEW | 4.86/10

Prime Slots are one of two NeoGame casinos in the Prime group.

TRUSTWORTHINESS | 2/10

Due to their Not Recommended status we did not feel it appropriate to send a reviewer to play with the Prime group.

The Prime casino group have an inconsistent reputation with their affiliate partners as shown by their Rogue status at Affiliate Guard Dog.

One of the venues in this group - Mega Casino - have been shown to offer non-random games. See https://thepogg.com/skillonnet-software-non-randomnot-fair/.

The Prime group have also been caught out deliberately trying to hide significant terms and conditions.

For references see Prime Group Player Issues. Due to the design of their website we can no longer monitor the terms and conditions at Prime Slots.

BONUSES | 10 / 10

100% up to £200
Max Bonus	200
Min Deposit	10
Max Bet	5.50/15%
Type	Cashable
Wagering	35xb

Deposit Method Restrictions:

Country/Regional Restrictions:

Full Prime Slots bonus review

Terms and Conditions

The Prime Slots Welcome bonus currently consists of a bonus of 100% up to £200 plus 60 complimentary spins.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 35xbonus for the deposit bonus and the complimentary spins have a wagering requirement of 35xwinnings.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is 15% of the bonus received or £5.50 on any single round of play.

There is no maximum win on the deposit bonus and the complimentary spins carry a maximum allowed win of £100.

The bonus is cashable.

Game Weightings:

All Video Poker games, All Roulette games, All Quick Play games, Hi Lo Fever, All Baccarat games, 3 Card Poker, Blood Suckers, Jackpot 6000, Keno, Cloud Quest, Tower Quest, Pearls of India 0%

All Blackjack games, Magic Spinner 10%

All Netent games, Big Bad Wolf, Treasure Island, Diamond Tower, Serengeti Diamonds, Frog N flies, Medusa 2, Foxin wins, Moon Temple, King Kong, Creature from the Black Lagoon, Frankenstein, Crime Scene, Thunderstruck II, Mermaids Millions, Alaskan Fishing, What A Hoot, Football Star, Bikini Party, Game of Thrones, Bar Bar Black Sheep, Avalon, Immortal Romance, Double Play Superbet, Spin Sorceress, Witch Pickings 50%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

BONUS: 100% up to £200

T&CS APPLY

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Value to Player for:

$19.68

Bonus Value

low roller

high

mid roller

high

high roller

high

superhigh roller

high

Payout Speed: 5 days | 6 / 10

Due to their Not Recommended status we did not feel comfortable asking a review to play with the Prime casino group. The Prime Slots website does not provide payout time frames for their eWallets. As they do not accept US players we will assume this to be 5 days.

Minimum withdrawal - None listed.

Maximum withdrawal - None listed.

Banking options available - Credit/Debit cards, Neteller, Click2Pay, ClickAndBuy, EntroPay, EcoCard, InstaDebit, EcoCard, EZIPay, UKash

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 3 / 10

Prime Slots use NeoGames software for their instant play casino. Check out our NeoGames Software Review.

Game selections are as follows;

Instant

Table Games – 7

Slots – 47

Video Poker – 4

Customer Service | 0 / 10

Email Testing Record

December 2016 - Need to register to get support
June 2015 - 2 hours 3 minutes
November 2014 - 18 minutes
June 2014 - 2 days 42 minutes
December 2013 - 9 minutes

Licensing | 8 / 10

PrimeSlots hold the following gambling licenses :

Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Prime Slots casino - Belgium, France & Outlying Territories, Denmark, Iran, Israel, Italy, North Korea, South Africa, Spain, Turkey and USA & Outlying Territories

Contact Information;

Email :	[email protected]
Phone :	Canada: 8884001929
	UK: 0808-2387557
	France: 0800-911770
	Spain: 900-937637
	Germany: 0800-180-3985
	Australia: 1800-356261
	Sweden: 020-799202
	Portugal: 800-819823
	Norway: 800-16216
	Italy: 800-874370
	Greece: 00800-16122030038
	Finland: 3589 4259 7822
	International: +356 2258 5000

Affiliate Program - Prime Partners.

Restricted Countries

Players from United States NOT accepted.

Prime Slots does not accept players from the following countries: Belgium, Denmark, France, French Guiana, French Polynesia, French Southern Territories, Iran, Israel, Italy, Democratic People's Republic of Korea, South Africa, Spain, Turkey, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Slots RTP

Prime Slots casino do not publish the slots Return to Player/House Edge information for any of their slots games.

Comp Points

The Prime Slots comp point program awards 1 comp point for every $20 wagered (on "most" games) and the redemption rate is 25 comp points to $1.

Closing Thoughts

Given that the Prime group run a SkillOnNet casino, their poor reputation at Affiliate Guard Dog is the straw that broke the donkey's back.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.