MENU

Get up to 19

exclusive bonuses

What's so special about

our bonus reviews?


  • only recommended casinos
  • full wagering requirements
  • terms & conditions analysis
  • bonus value calculation
We respect your privacy and won't share your email address.
[X] Close this form and return to site
3.8

Prime Slots Status: Not Recommended

Prime Slots Casino

Overview

Review last updated – July 2017

Prime Slots are one of two NeoGame casinos in the Prime group.

Trustworthiness

 - 2 / 10

Due to their Not Recommended status we did not feel it appropriate to send a reviewer to play with the Prime group.

The Prime casino group have an inconsistent reputation with their affiliate partners as shown by their Rogue status at Affiliate Guard Dog.

One of the venues in this group - Mega Casino - have been shown to offer non-random games. See https://thepogg.com/skillonnet-software-non-randomnot-fair/.

The Prime group have also been caught out deliberately trying to hide significant terms and conditions.

For references see Prime Group Player Issues. Due to the design of their website we can no longer monitor the terms and conditions at Prime Slots.

Bonuses

 - 9 / 10
100% up to £200
Max Bonus 200
Min Deposit 10
Max Bet 5.50/15%
Type Cashable
Wagering 35xb
60 complimentary spins
# of Spins 60
Spin Value ?
Max Bet 5.50/15%
Max Win 100
Wagering 35xw
BONUS CODE: NA CLAIM BONUS
Value to Player for:
£15.74
Bonus Value
low roller
high
mid roller
high
high roller
high
superhigh roller
high

Payout Speed: 5 days

 - 6 / 10

Due to their Not Recommended status we did not feel comfortable asking a review to play with the Prime casino group. The Prime Slots website does not provide payout time frames for their eWallets. As they do not accept US players we will assume this to be 5 days.

Minimum withdrawal - None listed.

Maximum withdrawal - None listed.

Banking options available - Credit/Debit cards, Neteller, Click2Pay, ClickAndBuy, EntroPay, EcoCard, InstaDebit, EcoCard, EZIPay, UKash

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 3 / 10

Prime Slots use NeoGames software for their instant play casino. Check out our NeoGames Software Review.

Game selections are as follows;

Instant

Table Games – 7

Slots – 47

Video Poker – 4

Customer Service

 - 0 / 10

Email Testing Record

  • December 2016 - Need to register to get support
  • June 2015 - 2 hours 3 minutes
  • November 2014 - 18 minutes
  • June 2014 - 2 days 42 minutes
  • December 2013 - 9 minutes

Licensing

 - 8 / 10

PrimeSlots hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Prime Slots casino - Belgium, France & Outlying Territories, Denmark, Iran, Israel, Italy, North Korea, South Africa, Spain, Turkey and USA & Outlying Territories

Contact Information;

Email : support@PrimeSlots.com
Phone : Canada: 8884001929
UK: 0808-2387557
France: 0800-911770
Spain: 900-937637
Germany: 0800-180-3985
Australia: 1800-356261
Sweden: 020-799202
Portugal: 800-819823
Norway: 800-16216
Italy: 800-874370
Greece: 00800-16122030038
Finland: 3589 4259 7822
International: +356 2258 5000

Affiliate Program - Prime Partners.

Restricted Countries

Prime Slots does not accept players from the following countries: Belgium, Denmark, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Iran, Israel, Italy, North Korea, South Africa, Spain, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Slots RTP

Prime Slots casino do not publish the slots Return to Player/House Edge information for any of their slots games.

Comp Points

The Prime Slots comp point program awards 1 comp point for every $20 wagered (on "most" games) and the redemption rate is 25 comp points to $1.

Closing Thoughts

Given that the Prime group run a SkillOnNet casino, their poor reputation at Affiliate Guard Dog is the straw that broke the donkey's back.

Not for you?

Check out the very best!
Deposit Guarantee Casinos

Not for you?

Check out the very best!
Deposit Guarantee Casinos

Promotional Terms & Conditions

100% up to £200
Max Bonus 200
Min Deposit 10
Max Bet 5.50/15%
Type Cashable
Wagering 35xb
60 complimentary spins
# of Spins 60
Spin Value ?
Max Bet 5.50/15%
Max Win 100
Wagering 35xw

This promotion is only available to new players and only once they've made their first deposit.

The Prime Slots Welcome bonus currently consists of a bonus of 100% up to £200 plus 60 complimentary spins.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 35xbonus for the deposit bonus and the complimentary spins have a wagering requirement of 35xwinnings.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is 15% of the bonus received or £5.50 on any single round of play.

There is no maximum win on the deposit bonus and the complimentary spins carry a maximum allowed win of £100.

The bonus is cashable.

Game Weightings:

  • All Video Poker games, All Roulette games, All Quick Play games, Hi Lo Fever, All Baccarat games, 3 Card Poker, Blood Suckers, Jackpot 6000, Keno, Cloud Quest, Tower Quest, Pearls of India 0%
  • All Blackjack games, Magic Spinner 10%
  • All Netent games, Big Bad Wolf, Treasure Island, Diamond Tower, Serengeti Diamonds, Frog N flies, Medusa 2, Foxin wins, Moon Temple, King Kong, Creature from the Black Lagoon, Frankenstein, Crime Scene, Thunderstruck II, Mermaids Millions, Alaskan Fishing, What A Hoot, Football Star, Bikini Party, Game of Thrones, Bar Bar Black Sheep, Avalon, Immortal Romance, Double Play Superbet, Spin Sorceress, Witch Pickings 50%

 

 

close window