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– ThePOGG.com can issue legally binding rulings on player complaints under the MGA license.

– Cooperative with player complaints.

– Fast withdrawals.

– Fast response to email support request.

– Operator subject to strong regulatory requirement.


Race Casino Casino Review

Review last updated - January 2021.

OVERVIEW | 9.72/10


Race Casino are operated by L&L Europe Ltd and they are dual licensed by the MGA in Malta and by the UKGC in the United Kingdom. They have appointed IBAS as their ADR (Alternative Dispute Resolution Service) under their UKGC license and ThePOGG for Maltese license complainants. They offer around 900 games by: Scientific Games,  Thunderkick, Bally, BarCrest, Big Time Gaming, ELK Studios, Evolution Gaming, WMS Gaming, Lotto Warehouse, Amatic Games, IGT, Slingshot, Next Gen Gaming, High 5 Games, Novomatic, Just for the Win, Net Entertainment and Microgaming. Games categories include: Slots, Table Games, Live Games, Jackpot Games and Video Poker Games.  Their site design is built upon a colour palette of blue, yellow and white and their logo is their name in white block capital letters rendered to look as if they are moving at pace, reflecting the "race" in the name of the venue.  They have no outstanding complaints at any of the major gambling portals.

TRUSTWORTHINESS | 10+


ThePOGG.com serves as an Alternative Dispute Resolution (ADR) service for Race Casino as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license.

BONUSES | 6 / 10


100% up to £100
Max Bonus 100
Min Deposit 10
Max Bet 5
Type Cashable
Wagering 40xB
Deposit Method Restrictions:
Neteller; Skrill.
Country/Regional Restrictions:

Terms and Conditions

The Race Casino Welcome bonus currently offered consists of a bonus of 100% up to £100.

10% cashback on losses is available on an ongoing basis.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 40xbonus for the deposit bonus.

The bonus is structured so that only wagering with bonus funds, which are stacked beneath the deposited funds, counts towards the wagering requirement. This also means that bonus restrictions, do not apply while you are wagering with your deposited funds. In other words as long as you are only using deposited funds you can withdraw at any time you like.

The maximum allowed bet is £5 on any single round of play.

There is no maximum win on the deposit bonus.

The bonus is cashable.

Players depositing via Neteller or Skrill are not eligible to receive this bonus.

Bonus is available only to players from: United Kingdom, Ireland, Denmark, Sweden, Norway, Finalnd, Canada, New Zealand, South Africa and India.

Game Weightings:

  • Slots, Video Slots* 100%
  • *Simsalabim, Jungle Spirit, Dead or Alive & 2, Secret of the Stones, Reel Steal, Egyptian Heroes, Pyramid: Quest for immortality, Blood Suckers, Dragon Island, Kings of Chicago, The Wish Master, Loaded, Retro reels - Extreme heat, Burning Desire, Reel Rush, Jackpot jester 50k, Jackpot jester wild nudge, Super monopoly money, 1429 uncharted seas, Secrets of Atlantis, Jimi Hendrix videoslot and Guns N Roses videoslot 0% ,/li>

  • Video Poker 0%
  • Table games 0%
  • Live Casino 0%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.


BONUS: 100% up to £100
Try another casino
Value to Player for:
$8.09
Bonus Value
low roller
low
mid roller
mid
high roller
high
superhigh roller
n/a

Payout Speed: 24 hours | 10 / 10


Our reviewer reports withdrawals being paid within one business day which agrees with the Race Casino website. This means that over weekends withdrawals can take up to 3 days but most withdrawals will be paid within 24 hours.

Minimum withdrawal – £20.

Maximum withdrawal – £5000 per working day.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 10 / 10


Race Casino use Net Entertainment and Microgaming software for their instant play casino alongside games by: Scientific Games,  Thunderkick, Bally, BarCrest, Big Time Gaming, ELK Studios, Evolution Gaming, WMS Gaming, Lotto Warehouse, Amatic Games, IGT, Slingshot, Next Gen Gaming, High 5 Games, Novomatic, Just for the Win, Net Entertainment. To find out more check out our Net Entertainment Software Review and Microgaming Software Review.

Game selections are as follows:

Instant

Table Games – 29

Slots – 748

Video Poker – 15

Jackpot – 11

Live – 100

Customer Service | 10 / 10


Email Testing Record

  • January 2021 - 5 minutes.
  • November 2020 - 33 minutes.

Licensing | 10 / 10


Race Casino hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. AllBritish currently use eCogra. You can find further information regarding this regulator's complaint policies here.
  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Restricted Countries


Players from United States NOT accepted.

Race Casino does not accept players from the following countries: Afghanistan, Asia, Albania, Algeria, Africa, Angola, Australia, Belgium, Bulgaria, Cambodia, Canada, Czech Republic, Ecuador, Estonia, France, French Guiana, French Polynesia, French Southern Territories, Guyana, Hong Kong, Hungary, Indonesia, Iran, Iraq, Israel, Italy, Democratic People's Republic of Korea, Republic of Korea, Kuwait, Lao People's Democratic Republic, Latvia, Lithuania, Myanmar, Namibia, Netherlands, Netherlands Antilles, Nicaragua, Pakistan, Panama, Papua New Guinea, Philippines, Poland, Portugal, Romania, Russian Federation, Singapore, Slovakia, Spain, Sudan, Switzerland, Syrian Arab Republic, Taiwan, Province of China, Turkey, Uganda, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Yemen, Zimbabwe.

Contact


Contact Information:

Email :[email protected]
Phone :+356 2034 1790

Slots RTP


Race Casino publish the house edge/RTP figures for all of their slots games.

Comp Points


We cannot find details of a comp points system on the Race Casino website. Other properties in the group do offer comp points so we assume there is some system in place - check with support if this is something of interest to you.

Closing Thoughts


Race Casino is licenced and regulated by the UKGC for players in the UK and by the MGA for their European clientele. They hold our seal of approval and use ThePOGG.com as their ADR service for their Maltese license. All in all a highly recommended casino that offers good playing experiences for customers. We have been suitably impressed by their positive start in this highly competitive industry.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

Race Casino
Resolved

Race Casino - L & L Europe refuse to refund lost money despite self exclusion

Read Complaint
Race Casino
Resolved

Race Casino - Withdrawl breach

Read Complaint
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