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– Fast response to email support request.

– Operator subject to strong regulatory requirement.

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– Long delays on payment of withdrawals.

– Low value registration incentives.

Red Queen Casino Review

Last updated - April 2018

Red Queen Casino are a developing brand licensed in the United Kingdom - they were established in 2014 - though they have a long history in the gambling world through their initial branding as Chase Racing - operators of high street betting shops circa 1994.   They provide a range of games from: 1x2Gaming, Cryptologic, ElkStudios, NextGen Gaming, Playson and Thunderkick. They currently have no complaints logged on any of the major gambling portals.

OVERVIEW | 7.30/10

Last updated - April 2018

Red Queen Casino are a developing brand licensed in the United Kingdom - they were established in 2014 - though they have a long history in the gambling world through their initial branding as Chase Racing - operators of high street betting shops circa 1994.   They provide a range of games from: 1x2Gaming, Cryptologic, ElkStudios, NextGen Gaming, Playson and Thunderkick. They currently have no complaints logged on any of the major gambling portals.

TRUSTWORTHINESS | 10+

Red Queen Casino have a good reputation within the gambling community and we found no outstanding issues at any of the major casino complaint portals.

As long as Red Queen Casino maintain their positive reputation we will increase their Trustworthiness score by one point every 6 months to a maximum of 8.

We help players to find the best online casinos. We provide a comprehensive list of new casinos and casino reviews.

BONUSES | 1 / 10

150% up to £75
Max Bonus 75
Min Deposit 10
Max Bet 4
Type Cashable
Wagering 40x(d+b)
Deposit Method Restrictions:
Neteller, Skrill
Country/Regional Restrictions:
Full Red Queen bonus review

Terms and Conditions

The Red Queen Welcome bonus currently consists of a bonus of 150% up to £75.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 40x(deposit+bonus).

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

You are not allowed to wager £/€/$4 on a single round of play. This may be raised if the player contacts customer support before they bet.

You are allowed to withdraw a maximum of 6x your deposit.

Players depositing via Neteller or Skrill are not eligible to receive this bonus.

The bonus is cashable.

Game Weightings:

  • All remaining games not stated below. 100%

  • Arcader, Barber Shop, Birds On A Wire, Børk The Berzerker, Chilli Gold 2, Cosmic Crystals, Egyptian Rise, Epic Gems, Flux, Fruit Warp, Fruity 3x3, Golden, Jackpot 3x3, Jukepot, Monster Wins, Robin Hood, Starmania, Sunny Scoops, Toki Time, Xing Guardian, Barbershop: Extended Cut 75%

  • 1429 Uncharted Seas, 300 Shields, Aztec Secrets, Esqueleto Explosivo, Magicious, Medusa II, Merlin's Millions Superbet, Spin Sorceress, Wild West, Wolfpack Pays 50%

  • Double Zero Roulette, European Roulette - 1x2, European Roulette - Realistic, Roulette Master, Sic Bo, 3D roulette 10%

  • Blackjack, Blackjack Players Choice, Realistic Blackjack, SideBet Blackjack 5%

  • Baccarat 1%

  • Live Games 0%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.


BONUS: 150% up to £75
T&CS APPLY
Try another casino
Value to Player for:
£-12.08
Bonus Value
low roller
low
mid roller
low
high roller
low
superhigh roller
n/a

Payout Speed: 5 days | 5 / 10

Red Queen Casino state that they try to process withdrawals quickly but no actual withdrawal time is given.

Maximum Withdrawal - £3000

Minimum Withdrawal - £10

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller,Entropay Bank Transfers.

Players should note that for deposits made with Mastercard withdrawals cannot be made to this card. Entropay depositors can only withdraw using Entropay too. Red Queen Casino clearly state that players depositing with a credit card will incur a transaction fee for using this method.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 7 / 10

Red Queen Casino use 1x2Gaming software for their instant play casino and also include a selection of Cryptologic, ElkStudios, NextGen Gaming, Playson and Thunderkick games. Check out our Cryptologic Software Review for more information.

Game selections are as follows:

Instant

Table Games – 14

Slots – 190

Video Poker – 2

Live – 3

Customer Service | 10 / 10

Email Testing Record

  • November 2016 - 3 minutes.
  • September 2015 - 7 minutes

Licensing | 8 / 10

RedQueen hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. RedQueen currently use IBAS. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United States NOT accepted.

Red Queen does not accept players from the following countries: Australia, Nigeria, South Africa, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Contact Information:

Email : [email protected]
Postal address: Customer Services, Red Queen Casino, C/O Easi Games Ltd, 56 Lansdowne Place, Hove, United Kingdom, BN3 1FG
Telephone: +44 (0)1273957728
Online chat: online chat is also available Mon-Fri.
Email : [email protected]
Email : [email protected]

Slots RTP

In compliance with the terms of their UKGC License, Red Queen Casino give RTP information for all of their games and additionally they assign a game volatility rating out of 6. Find the best online slots.

Comp Points

Red Queen Casino use a comp points system that is of equal weighting to the Playtech system that we use as our indicator for a score of 7/10 with points being accrued at a rate of 1 point for every £10 wagered and then redeemed at a rate of 1000 points for £10. One point has been added to the Playtech base rate since additionally Red Queen offer a tiered reward system offering extra bonuses. Further information can be found on their site.

Closing Thoughts

Red Queen Casino have a well designed website that is far more easily navigated than many of the brands operating today. Though the game volatility score provided by the casino for each game is not broken down for players displaying additional information other than just the RTP is a positive reflection on the casino's desire to be transparent for players.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Red Queen
Red Queen rating
7.30 / 10

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

Red Queen
Found for the Casino

Red Queen - Blatantly shut account and kept my money for no reason!

Read Complaint

April 17, 2017 4 comments

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