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8.25

Red Queen Status: Closed

Ownership:
Easi Games Ltd
Affiliate Program:

EasiGames

Red Queen Casino

Overview

Last updated – April 2018.

Red Queen are covered by ThePOGG Deposit Guarantee. We’ll return your deposit if one of our assured casinos mistreats you. Read more.

Red Queen Casino are a developing brand licensed in the United Kingdom – they were established in 2014 – though they have a long history in the gambling world through their initial branding as Chase Racing – operators of high street betting shops circa 1994.   They provide a range of games from: 1x2Gaming, Cryptologic, ElkStudios, NextGen Gaming, Playson and Thunderkick. They currently have no complaints logged on any of the major gambling portals.

Trustworthiness

 - 12 / 10

Red Queen have accepted ThePOGG Deposit Guarantee seal. This means that they've agreed in advance that they will discuss player complaints as long as they have written permission from the player and no funds will be confiscated from players without clear breach of terms. In return we guarantee your deposits with Red Queen. Read more about our guarantee here.

Red Queen Casino have a good reputation within the gambling community and we found no outstanding issues at any of the major casino complaint portals.

As long as Red Queen Casino maintain their positive reputation we will increase their Trustworthiness score by one point every 6 months to a maximum of 8.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

 - 1 / 10
150% up to £75
Max Bonus 75
Min Deposit 10
Max Bet 4
Type Cashable
Wagering 40x(d+b)

The Red Queen Welcome bonus currently consists of a bonus of 150% up to £75.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 40x(deposit+bonus).

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

You are not allowed to wager £/€/$4 on a single round of play. This may be raised if the player contacts customer support before they bet.

You are allowed to withdraw a maximum of 6x your deposit.

Players depositing via Neteller or Skrill are not eligible to receive this bonus.

The bonus is cashable.

Game Weightings:

  • All remaining games not stated below. 100%
  • Arcader, Barber Shop, Birds On A Wire, Børk The Berzerker, Chilli Gold 2, Cosmic Crystals, Egyptian Rise, Epic Gems, Flux, Fruit Warp, Fruity 3x3, Golden, Jackpot 3x3, Jukepot, Monster Wins, Robin Hood, Starmania, Sunny Scoops, Toki Time, Xing Guardian, Barbershop: Extended Cut 75%
  • 1429 Uncharted Seas, 300 Shields, Aztec Secrets, Esqueleto Explosivo, Magicious, Medusa II, Merlin's Millions Superbet, Spin Sorceress, Wild West, Wolfpack Pays 50%
  • Double Zero Roulette, European Roulette - 1x2, European Roulette - Realistic, Roulette Master, Sic Bo, 3D roulette 10%
  • Blackjack, Blackjack Players Choice, Realistic Blackjack, SideBet Blackjack 5%
  • Baccarat 1%
  • Live Games 0%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

Deposit Method Restrictions: Neteller, Skrill
BONUS CODE: NA RECOMMENDED BONUSES
Value to Player for:
-£12.08
Bonus Value
low roller
mid
mid roller
low
high roller
low
superhigh roller
n/a

Payout Speed: 5 days

 - 5 / 10

Red Queen Casino state that they try to process withdrawals quickly but no actual withdrawal time is given.

Maximum Withdrawal - £3000

Minimum Withdrawal - £10

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller,Entropay Bank Transfers.

Players should note that for deposits made with Mastercard withdrawals cannot be made to this card. Entropay depositors can only withdraw using Entropay too. Red Queen Casino clearly state that players depositing with a credit card will incur a transaction fee for using this method.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 7 / 10

Red Queen Casino use 1x2Gaming software for their instant play casino and also include a selection of Cryptologic, ElkStudios, NextGen Gaming, Playson and Thunderkick games. Check out our Cryptologic Software Review for more information.

Game selections are as follows:

Instant

Table Games – 14

Slots – 190

Video Poker – 2

Live – 3

Customer Service

 - 10 / 10

Email Testing Record

  • November 2016 - 3 minutes.
  • September 2015 - 7 minutes

Licensing

 - 8 / 10

RedQueen hold the following gambling licenses :

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. RedQueen currently use IBAS. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Red Queen does not accept players from the following countries: Australia, Nigeria, South Africa, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, United States.

Contact

Contact Information:

Email : support@redqueencasino.com
Postal address: Customer Services, Red Queen Casino, C/O Easi Games Ltd, 56 Lansdowne Place, Hove, United Kingdom, BN3 1FG
Telephone: +44 (0)1273957728
Online chat: online chat is also available Mon-Fri.
Email : support@redqueencasino.com
Email : info@redqueencasino.com

Slots RTP

In compliance with the terms of their UKGC License, Red Queen Casino give RTP information for all of their games and additionally they assign a game volatility rating out of 6.

Comp Points

Red Queen Casino use a comp points system that is of equal weighting to the Playtech system that we use as our indicator for a score of 7/10 with points being accrued at a rate of 1 point for every £10 wagered and then redeemed at a rate of 1000 points for £10. One point has been added to the Playtech base rate since additionally Red Queen offer a tiered reward system offering extra bonuses. Further information can be found on their site.

Closing Thoughts

Red Queen Casino have a well designed website that is far more easily navigated than many of the brands operating today. Though the game volatility score provided by the casino for each game is not broken down for players displaying additional information other than just the RTP is a positive reflection on the casino's desire to be transparent for players.

Associated By Company

Other Associations

There are no associated casinos to display.

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Promotional Terms & Conditions

150% up to £75
Max Bonus 75
Min Deposit 10
Max Bet 4
Type Cashable
Wagering 40x(d+b)

This promotion is only available to new players and only once they've made their first deposit.

The Red Queen Welcome bonus currently consists of a bonus of 150% up to £75.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 40x(deposit+bonus).

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

You are not allowed to wager £/€/$4 on a single round of play. This may be raised if the player contacts customer support before they bet.

You are allowed to withdraw a maximum of 6x your deposit.

Players depositing via Neteller or Skrill are not eligible to receive this bonus.

The bonus is cashable.

Game Weightings:

  • All remaining games not stated below. 100%
  • Arcader, Barber Shop, Birds On A Wire, Børk The Berzerker, Chilli Gold 2, Cosmic Crystals, Egyptian Rise, Epic Gems, Flux, Fruit Warp, Fruity 3x3, Golden, Jackpot 3x3, Jukepot, Monster Wins, Robin Hood, Starmania, Sunny Scoops, Toki Time, Xing Guardian, Barbershop: Extended Cut 75%
  • 1429 Uncharted Seas, 300 Shields, Aztec Secrets, Esqueleto Explosivo, Magicious, Medusa II, Merlin's Millions Superbet, Spin Sorceress, Wild West, Wolfpack Pays 50%
  • Double Zero Roulette, European Roulette - 1x2, European Roulette - Realistic, Roulette Master, Sic Bo, 3D roulette 10%
  • Blackjack, Blackjack Players Choice, Realistic Blackjack, SideBet Blackjack 5%
  • Baccarat 1%
  • Live Games 0%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

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