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3.6

Red Zone Sports Status: Not Recommended

Affiliate Program:
Argyle Partners

Red Zone Sports Casino

Overview

Review last updated – June 2018.

Red Zone Sports Casino are a sportsbook, casino and live casino operator owned and operated by Argyll Entertainment AG. They cater to British based fans of American sports such as baseball and American football. They are licensed in the United Kingdom by the UKGC – they use IBAS as their alternative dispute resolution service. They provide a range of games from: NetEntertainment, Microgaming, iSoftBet, Play ‘N Go and Evolution Gaming. Their site is the typical minimalist sportsbook design relying on colours rather than images for brand development.  In this case Red Zone Sports has built their site around the colour palette of the red, white and blue of the American flag with the addition of black and grey to anchor the scheme. Their logo is their name in red, white and blue.

Trustworthiness

 - 2 / 10

Red Zone Sports are operated by Argyll Entertainment AG.

We have concerns regarding some of this operator's terms which we consider to be player unfriendly.

Progressive Jackpots are paid in installments as per Term 7.8: "To withdraw funds from your Account you will need to request a withdrawal from the ‘Cashier’ page of your Account. You may request a withdrawal of any amount up to the full balance of your Account, provided that we reserve the right to place a limit on the amount of funds that you will be able to withdraw in a single request at a level that we may determine at our sole discretion." 27/06/2018 Withdrawal limits should be clearly stated for players before signing up and not changed at the whim of the casino. This Term does not exclude Progressive Jackpots from the same rules and as such this is a Not Recommended status automatically since the software providers and not the casino provide pooled funds for such wins.

Red Zone Sports institute a predatory dormancy policy as per Term 11.2: "If an Account is dormant for six (6) months or longer, the Operator reserves the right to levy a monthly administration charge for maintenance of the Account and offset such charges against the balance remaining in the Account. If the Account remains inactive for twelve (12) months or longer, the Operator reserves the right to close the Account and to deal with any funds then remaining in the Account at the Operator’s absolute discretion." 27/06/2018 In the first instance, if a dormancy charge is being applied customers are entitled to know what this fee is before they decide whether or not to accept the operator's Terms and Conditions; in the second instance dormancy should never be used as an excuse to seize positive balances and Red Zone Sports' Term implies that they are likely to do just that if they decide at their "absolute discretion" to do so. This is predatory and again results in an automatic Not Recommended status at ThePOGG.

For the above reasons we will not send players through to Argyll Entertainment operated casinos.

Only casinos carrying ThePOGG Deposit Guarantee Seal can score higher than 8/10.

Bonuses

 - 1 / 10
100% up to £500
Max Bonus 500
Min Deposit 10
Max Bet NA
Type Cashable
Wagering 60x(d+b)

The Red Zone Sports Casino Welcome bonus currently consists of a bonus of 100% up to £500.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 60x(deposit+bonus) for the deposit bonus. You must complete at least half the wagering requirement on slots games.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

There is no maximum bet term associated with this bonus.

There is no maximum allowed win associated with this bonus.

The bonus is cashable.

Only players from the UK are eligible to receive this bonus.

Bonus and associated winnings will expire after 30 days if the wagering requirements are not completed.

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

Country/Regional Restrictions: Only available to UK players.
BONUS CODE: RZSLOTS500 RECOMMENDED BONUSES
Value to Player for:
-£13.39
Bonus Value
low roller
low
mid roller
low
high roller
mid
superhigh roller
low

Payout Speed: 7 days

 - 3 / 10

Red Zone Sports state that withdrawals take 3-5 working days to process therefore weekends have been included in our payout speed calculation.

Maximum Withdrawal - As per the Trustworthiness section the operator can decide this at their discretion.

Minimum Withdrawal - £10.

Banking options available - Credit/Debit cards

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

CLICK HERE TO JOIN NETELLER

Software

 - 10 / 10

Red Zone Sports Casino use Net Entertainment software for their instant play casino alongside games from MicrogamingEvolution Gaming and Play 'N Go. Check out our Net Entertainment Software Review for more information.

Game selections are as follows:

Instant

Table Games – 12

Slots – 465

Video Poker – ?

Jackpots - 11

Live -12

Customer Service

 - 5 / 10

Email Testing Record

  • June 2018 - 2 hours 4 minutes

Customer Support did respond within the 10/10 category for this section of our review - but they absolutely failed to answer our question (which could in no way have been misinterpreted) and therefore their response was useless. Rather than score them 0 which would be justified - we have reduced their score by 50% to reflect the less than competent nature of their response.

Licensing

 - 8 / 10

Red Zone Sports Casino hold the following gambling licenses:

  • United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Red Zone Sports Casino currently use IBAS. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Red Zone Sports does not accept players from the following countries: Australia, South Africa, United Kingdom.

Contact

Contact Details:

Email : help@redzonesports.bet

Slots RTP

This operator appears to offer the RTPs for their Net Entertainment games which have this information inbuilt into their games files.

Comp Points

This operator runs a "Rewards Scheme" but there is not enough information given on site for us to determine its value to players.

Closing Thoughts

Despite the fact that we have had no complaints in against this operator to date, we feel that there are concerning Terms that are player unfriendly - these can be found in-depth in the Trustworthiness section of this review. For this reason we will not send customers through to this operator when we believe that they can enjoy more positive playing experiences elsewhere. Should the Argyll Entertainment AG group feel disposed to alter these Terms, we will of course be open to updating this review accordingly.

Other Associations

There are no associated casinos to display.

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Promotional Terms & Conditions

100% up to £500
Max Bonus 500
Min Deposit 10
Max Bet NA
Type Cashable
Wagering 60x(d+b)

This promotion is only available to new players and only once they've made their first deposit.

The Red Zone Sports Casino Welcome bonus currently consists of a bonus of 100% up to £500.

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 60x(deposit+bonus) for the deposit bonus. You must complete at least half the wagering requirement on slots games.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

There is no maximum bet term associated with this bonus.

There is no maximum allowed win associated with this bonus.

The bonus is cashable.

Only players from the UK are eligible to receive this bonus.

Bonus and associated winnings will expire after 30 days if the wagering requirements are not completed.

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

 

 

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