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1.8

Ricardo’s Status: Blacklisted

Ricardo’s Casino

Overview

Review last updated – July 2017

Ricardo’s casino are part of the Cyberrock Entertainment group.

Trustworthiness

 - 0 / 10

The Cyberrock Entertainment group encompass a large number of Rival casinos that have been bought up from their original owners.

Rival has a history of issues and have failed to explain why they shared a Google Analytics code with a company, CertainKey, that were supposedly doing independent game testing for them.

The Cyberrock Entertainment group has been repeatedly linked to Rom

The Cyberrock Entertainment group of casinos are subject to a warning for various player issues at CasinoMeister and have been non-responsive to player complaints at various mediation portals.

The Cyberrock Entertainment casinos have been repeatedly associated with Rome casino - a defunct casino with a very poor reputation - via players reporting payments turning up in statements from "www.romecasino.com".

In late 2014 a situation came to light where an affiliate was found to be hacking into other sites and posting their gambling links on these sites without the owners knowledge or permission. This activity is clearly illegal and unethical. The majority of casinos that were receiving traffic from this affiliate closed the affiliate's accounts upon finding out what the affiliate was doing, however some casinos, whether via intent or insufficient security policies, continued to be listed on these sites for many months after the activity of this affiliate came to light. Many other brands managed to quickly take action to get themselves removed from the hacked sites (closing the affiliate account down and ensuring that new accounts could not be open). The BestPay Partners group failed to take appropriate action to deal with this issue.

In the first half of 2015 a complaint on Ask Gamblers saw a player suggesting that the terms and conditions of the promotion they played were changed AFTER they won to justify non-payment. Having looked at our terms monitoring service, if the information provided by the player regarding the dates they played is accurate then the rules were indeed changed after the date of play.

The BestPay Partners group - the central subset of the Cyberrock Entertainment group - have reportedly detagged affiliate referrals.

During September 2017 links came to light connecting the Real Vegas Group and Cyberrock Entertainment N.V. We consider it highly likely that these groups are managed by the same people.

For references see Cyberrock Entertainment NV Group Player Issues

Bonuses

 - 5 / 10
400% up to €2000
Max Bonus 2000
Min Deposit 25
Max Bet NA
Type Sticky
Wagering 35x(d+b)
€7 No Deposit Bonus
Bonus Value 7
Max Bet NA
Max Win NA
Wagering 60xb
BONUS CODE: NA CLAIM BONUS
Value to Player for:
€4.82
Bonus Value
low roller
low
mid roller
mid
high roller
mid
superhigh roller
high

Payout Speed: 2+ weeks

 - 0 / 10

Due to their Blacklisted status we have not tested the withdrawal times at Ricardo's casino. As they accept US players we'll assume this to be 2+ weeks..

Minimum Withdrawal - None listed.

Max Withdrawal - $2000/day.

Banking Options Available - Credit/Debit card, Neteller, Skrill (MoneyBookers), EcoCard, Click2Pay,

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 3 / 10

Ricardo's casino use Rival software for their download casino. Check out our Rival Software Review.

Game selections are as follows;

Download

Instant

Table Games – 12

Table Games – 8

Slots – 95

Slots – 100

Video Poker – 7

Video Poker – 7

Jackpot - 4

Jackpot - 4

Customer Service

 - 0 / 10

Email Testing Record

  • July 2017 - No Response
  • November 2016 - No answer
  • November 2014 - No Response
  • September 2013 - 21 hours 15 minutes

Licensing

 - 0 / 10

Ricardo's casino do not provide any details of their gambling license on their website.

The following countries are restricted from participation with Ricardo's casino; Afghanistan, Azerbaijan, Canada, Cayman Islands, Estonia, Guam, Hungary, Netherlands, Netherlands Antilles, Poland, South Africa and Singapore.

Contact Details;

Email : support @ ricardoscasino.eu

Affiliate Program - Refilliates.

Restricted Countries

Ricardo’s does not accept players from the following countries: Afghanistan, Azerbaijan, Canada, Cayman Islands, Estonia, Guam, Hungary, EU, EU, Poland, Singapore, South Africa.

Slots RTP

Ricardo's do publish the Return to Player (RTP)/house edge figures for all of their slots games.

Comp Points

Ricardo's casino do not appear to offer any form of comp point program.

Closing Thoughts

Ricardo's casino are part of a group that have actively engaged in threatening players. No sane player should consider playing here.

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Promotional Terms & Conditions

400% up to €2000
Max Bonus 2000
Min Deposit 25
Max Bet NA
Type Sticky
Wagering 35x(d+b)
€7 No Deposit Bonus
Bonus Value 7
Max Bet NA
Max Win NA
Wagering 60xb

This promotion is only available to new players and only once they've made their first deposit.

The Ricardo’s Welcome bonus currently consists of a €7 No Deposit Bonus plus a bonus of 400% up to €2000.

The minimum deposit that will trigger the bonus is €25.

This bonus has a wagering requirement of 35x(deposit+bonus) for the deposit bonus and 60xbonus for the No Deposit Bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

There is no maximum bet term.

The maximum allowed win when playing with this bonus is 3x(deposit+bonus). There is no maximum allowed win with the No Deposit Bonus.

This bonus is sticky which means that it can never be withdrawn. Once you have completed the wagering requirement the bonus will be removed from your account at the time of your first withdrawal.

Game Restrictions:

  • Baccarat, Craps, DoubleUp, RedDog, Roulette, Sicbo and Slot Progressive

 

 

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