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3.4

RingMaster Status: Not Recommended

RingMaster Casino

Overview

Review last updated – July 2017

Ringmaster were previously owned by the Crystal Palace/Virtual group, a collective of casinos with a very negative reputation. Unlike 2 large subsets of the old Virtual group, Ringmaster have made no efforts to correct the misbehaviour of the past.

Trustworthiness

 - 3 / 10

Due to their Not Recommended status we did not feel comfortable sending a review to any of the venues that previously made up the Virtual group.

The history of the various casino properties involved with the Virtual group is a long and negative one that focuses on a failure to pay players and where they did, payment taking excessive time. The latter of these issues certainly persists today.

Our December 2013 update found that the Ace Revenue/GWages groups are now trying to atone for the issues of the past. Before we would consider changing our stance on these casinos, the complaint volume would have to drop considerably and no further negative behaviour would have to take place in the next three years. Ringmaster are not part of either of these groups.

Unfortunately, during 2016, a large number of slow payment issue again began to crop up across this group. While the groups representatives have been very cooperative and the majority of issues do appear to get resolved, until such time as there is a significant drop off in these types of issues we can't justify changing the status of this group.

For references see Virtual Group Player Issues

You can see the latest updates to RingMaster casino's terms and conditions here.

Bonuses

 - 2 / 10
100% up to $777
Max Bonus 777
Min Deposit 30
Max Bet NA
Type Sticky
Wagering 30x(d+b)
Country/Regional Restrictions: Denmark
BONUS CODE: NA CLAIM BONUS
Value to Player for:
-$7.14
Bonus Value
low roller
low
mid roller
low
high roller
low
superhigh roller
low

Payout Speed: 2+ months

 - 0 / 10

Due to their Not Recommended status we have not tested the withdrawal time at the any of the casinos in the Ace Revenue or Gambling Wages group. Due to the massive quantity of complaints related to slow payments from these groups, we believe withdrawals will take a minimum of 2 months.

Minimum Withdrawal - None listed.

Maximum Withdrawal - None listed.

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, Click2Pay

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software

 - 6 / 10

RingMaster casino use RealTime Gaming software for both their download and instant casino. Check out our RealTime Gaming Software Review.

Download

Instant

Table Games – 18

Table Games – 17

Slots – 97

Slots – 29

Video Poker – 18

Video Poker – 28

Jackpots - 10

Jackpots - 0

Customer Service

 - 10 / 10

Email Testing Record

  • December 2015 - 6 hours 38 minutes
  • June 2015 - 11 hours 08 minutes
  • November 2014 - 8 hours 19 minutes
  • June 2014 - 7 hours 6 minutes
  • December 2013 - 4 hours 55 minutes
  • August 2013 - 2 hours 5 minutes

Licensing

 - 0 / 10

RingMaster casino do not display any licensing information.

The following countries are allowed to participate with RingMaster casino – Aland Island, American Samoa, Andorra, Anguilla, Antarctica, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Bermuda, Bonaire, Bouvet Island, Cayman Island, Chile, Christmas Island, Cook Islands, Finland, France, Germany, Greece, Guam, Iceland, Japan, Luxembourge, Marshall Islands, Martinique, Mayotte, Mexico, Monaco, Montserrat, Netherlands, New Caledonia, New Zealand,Niue, Norfolk Island, Northern Mariana, Norway, Portugal, Puerto Rico, San Marino, South Africa, South Korea, Spain, Sweden, Switzerland, Tokelau, USA, Vatican City, Venezula, Virgin Islands

Contact Information;

Contact Information;

Email : deposits@ringmastercasino.com
payouts@ringmastercasino.com
help@ringmastercasino.com
Phone : Toll Free 1-888-288-2103
Fax : 1-866-725-1123

Restricted Countries

RingMaster does not accept players from the following countries: Afghanistan, Albania, Algeria, Angola, Antigua and Barbuda, Armenia, Azerbaijan, Bahrain, Bangladesh, Belarus, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Antarctic Territory, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Canton and Enderbury Islands, Cape Verde, Central African Republic, Chad, China, Cocos [Keeling] Islands, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Costa Rica, Croatia, Cuba, Cyprus, Czech Republic, Côte d’Ivoire, Denmark, Djibouti, Dominica, Dominican Republic, Dronning Maud Land, East Germany, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Honduras, Hong Kong SAR China, Hungary, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Jersey, Johnston Island, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Macau SAR China, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Mauritania, Mauritius, Metropolitan France, Micronesia, Midway Islands, Moldova, Mongolia, Montenegro, Morocco, Mozambique, Myanmar [Burma], Namibia, Nauru, Nepal, EU, Neutral Zone, Nicaragua, Niger, Nigeria, North Korea, North Vietnam, Oman, Pacific Islands Trust Territory, Pakistan, Palau, Palestinian Territories, Panama, Panama Canal Zone, Papua New Guinea, Paraguay, People's Democratic Republic of Yemen, Peru, Philippines, Pitcairn Islands, Poland, Qatar, Romania, Russia, Rwanda, Réunion, Saint Barthélemy, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, Saudi Arabia, Senegal, Serbia, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Georgia and the South Sandwich Islands, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Syria, São Tomé and Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, Union of Soviet Socialist Republics, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vietnam, Wake Island, Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe.

Slots RTP

No RTG casino that we are aware of publishes their slots house edge (RTP) information.

Comp Points

The RingMaster comp point program offers 1 comp point for every $10 wagered on any game and every 100 comp points can be redeemed for $1. This is in line with the Playtech standard comp point program and above average for the industry.

Closing Thoughts

RingMaster casino lack licensing information and with a high level of player complaints, playing with them is somewhat akin to putting your head in the lion's mouth.

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Promotional Terms & Conditions

100% up to $777
Max Bonus 777
Min Deposit 30
Max Bet NA
Type Sticky
Wagering 30x(d+b)

This promotion is only available to new players and only once they've made their first deposit.

The RingMaster Welcome bonus currently consists of a bonus of 100% up to $777.

The minimum deposit that will trigger the bonus is $30.

This bonus has a wagering requirement of 30x(deposit+bonus) for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

There is no maximum bet term.

There is no maximum win on the deposit bonus.

This bonus is sticky which means that it can never be withdrawn. Once you have completed the wagering requirement the bonus will be removed from your account at the time of your first withdrawal.

Players from the following countries are not eligible to receive this bonus – Denmark.

Game Restrictions:

  • Aztec's Millions, Caribbean Draw Poker, Caribbean Hold 'Em, Caribbean Stud Poker, Jackpot Cleopatra's Gold, Jackpot Pinatas, Let 'Em Ride, Megasaur, Shopping Spree II, Spirit of the Inca, African Skies (Slot Madness Only), Enchanted Beauty (Slot Madness Only), Greek Goddess (Slot Madness Only), Monster Millions (Slot Madness Only), Private Eye (Slot Madness Only), The Duck Ages (Slot Madness Only), Watchdog (Slot Madness Only), Roulette, Craps, Pai Gow Poker, Baccarat, War and Sic Bo

 

 

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